[matthewdenton]

Hi:

Thanks for reaching out to us and I’m sorry to hear you are having trouble with the tutorial. I quickly added the code snippet to my test site and I am seeing that Categories are now displayed in the “List” view instead of the “Month” view.

If it is not a hassled can you re-confirm that the code snippet is not working.

1. Place the code in your current theme’s functions.php file
   (functions.php of active theme)
2. Event Settings : Default View property is set to “Month”
3. Viewing the calendar ../events/ shows the Month View
4. Go to a Category page …/events/category/category-name it should redirect to ../events/category/category-name/upcoming/

Also to make trouble shooting easier can you confirm for me the name of your active theme?  will let me know we are putting the code in the correct location.

Thanks in advance for your help,

– Matthew

[matthewdenton]

Hi!

Thanks for taking the time to reach out to us and my apologies on our delayed response. I’d love to be able to assist you but at this time I am not sure which page you are speaking about for having missing +/- buttons.

Are you speaking of the “Add to Cart” Tickets page that is shown on the individual Events? If so using latest version of WooCommerce and 3.6.1 of  The Events Calendar and WooCommerce Tickets I see the +/- buttons next to each ticket as shown in this screen shot : https://cloudup.com/iNdF6DOZ_1O

Can you confirm this is the page you are speaking of? Also we do create our own Tickets Grid on our events page using the /events-tickets-woo/views/wootickets/tickets.php template file however it uses standard woocommerce styling which enables the +/- feature.

Thanks in advance for your help resolving this and again for your patience,

– Matthew

[matthewdenton]

Hi:

Sorry for the delayed response on our end. To make sure that I provide you with the correct information can you confirm I correctly understand your question. You would like to know that if you buy the WooCommerce Tickets plugin if it will allow users to setup and sell tickets to events they create, correct?

If so the answer is no.  You are correct in the WooCommerce allows you to only connect to a single paypal account. If you have WooCommerce Tickets plugin activated it does not allow community users to sell tickets to the event. As a site admin it would allow you to setup tickets for the event however it gives a warning message to ensure that you know it is a community created event as shown in the following screenshot: https://cloudup.com/iJBeWDdHmT6

Please let me know if this answers your question and thank you for your patience,

– Matthew

[matthewdenton]

Hi:

I ran some tests using the following code snippet.

add_action( 'pre_get_posts', 'fix_day_view_order', 100 );
function fix_day_view_order( WP_Query $query ) {
if ( 'upcoming' !== $query->get( 'eventDisplay' ) ) return;
$query->set( 'order', 'DESC' );
}

And the sort answer is that re-ordering the posts using this method will cause you to see the last event that has been published in the system instead of the events starting from today. Can you confirm that you want to have the Upcoming “list” events displayed starting with event further in future at top than closest to today at bottom of the screen?

Thanks for your patience with this.

– Matthew

[matthewdenton]

Hi Stefan:

My apologies, I re-tested the code on my site and noticed I gave you a typo! Shame on me. Let me try this again.

1. copy the function from original gist into your theme’s functions.php file
2. Use this gist‘s code for the content of the taxonomy.php file.
   The location you specified earlier was correct so shouldn’t need to make any modifications.

Let me know if this doesn’t work for you but you should be all set It currenlty is working on my site as shown in this quick screen capture: https://cloudup.com/iJBeWDdHmT6

Again my apologies for the original typo in the code,

– Matthew

[matthewdenton]

Thank you for keeping us informed. I’ll be continuing to monitor this thread so if there are any other questions/updates you want to share with us feel free to.

– Matthew

[matthewdenton]

Hi:

Thanks for following back up with us. The export of events you get from the root /events/ calendar view is dependent on the default view you have enabled for your calendar. If it is setup for “Month” view you will get all events for the current month. If you have it setup as “List” you will get the events per # of items in the list.

All of our export iCal functionality is setup to extract the same information that you see on the page.  Feel free to experiment with the extract on different views/filters and let me know if you have any other questions concerning it’s functionality.

– Matthew

[matthewdenton]

Andrew, I’m glad I was able to assist. Thanks for confirming you are all set on this topic. If you have any other questions/concerns feel free to reach back out to us on a separate thread.

– Matthew

[matthewdenton]

Hi Again:

Sorry to hear you are having trouble using the instructions I outlined above to record purchases for past events. I ran through my instructions again and was able to successfully input a completed purchase for tickets for a past event. I’m going to add a few more details and hopefully it should resolve your remaining questions. Also as an aside you can get lots of information on WooCommerce from their documentation at: http://docs.woothemes.com/documentation/plugins/woocommerce/getting-started/

Record a sale for Past Events

1. Go to WooCommerce > Orders  page withing WordPress Admin Screen
2. Click on “Add Order” button    https://cloudup.com/iZaqhKQHSR9
3. Add Order page should display
4. Enter Order Date, Status, Customer
5. Within Order Items type name of ticket into search box next to “Add Items”
6. As you type it should find tickets that match, choose your ticket and press “Add Items”   https://cloudup.com/iL1hhjgx0wZ
7. Item should now be present in the Order Items, modify qty if desired
8. Click Save Order

This will create a new order record that will show with the rest of the orders processed by the site. If you got to the event page it will even reflect in the Event Sales Report.

I hope this clarifies how to process tickets for past events, Please let me know if you have any further questions.

– Matthew

[matthewdenton]

Hi Andrew,

I’m glad that this issue got resolved. You can definitely create your own template for The Events Calendar. We have details on how to do so in our Themer’s Guide. Using the customization tips outlined you can create your own templates for any of the templates that The Events Calendar uses.

Please take a look and if you have any question on creating your own Templates in your theme let us know.

– Matthew

[matthewdenton]

Hi:

Changing the 9s to 20s would only cause the behavior you outline if another portion of the file was edited. Did you by chance delete a ) or similar character when making the edit?

I need to revert my test site and run the snippet I sent your way and will have an update for you shortly.

Thanks for your patience,

– Matthew

[matthewdenton]

Hi:

By Parameter list i assume you mean the __( ‘Edit’, ‘tribe’) portion of the link?

If so that is for translations and you can leave it defaulted to __(‘Edit’)

Was there other parameters you were concerned with? If so you can read up more about the edit_post_link on the WordPress.org Codex: http://codex.wordpress.org/Function_Reference/edit_post_link

Hope this helps,

– Matthew

[matthewdenton]

Hi:

I understand your frustration. At this time I am trying to identify if the issue you are facing with our plugin or with another theme/plugin you have installed on your site. If by changing the theme the issue is fixed that means The Events Calendar is not causing the issue. And instead you will need to follow-up on your theme or other plugins to resolve the issue.

Can you confirm if when you change themes / disable all plugins that the issue is resolved? If so re-enable your themes and plugins 1 at a time and after each re-check if the issue appears. This will tell you what theme/plugin is responsible for the issue.

Thank you,

– Matthew

[matthewdenton]

Excellent!

I’m glad I was able to help resolve your issue! I’m going to go ahead and close this thread. If you have any additional questions or issues please don’t hesitate to reach out to us.

Also if you have a minute or two we would love it if you could say a few words about our plugin here :http://m.tri.be/lo

Thank you!

– Matthew

[matthewdenton]

Hi Jarod:

I’m glad to hear you were able to resolve your issue:) Please let us know if you have any additional questions with our plugins!

– Matthew

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