[matthewdenton]

Hi, I wanted to quickly follow-up with you to see if you are all set or if you have further questions. Please let me know if you do have additional questions I can assist with or if I should go ahead and close this thread.

Thank you,

– Matthew

[matthewdenton]

Hi, I wanted to quickly follow-up with you to see if you are all set or if you have further questions. Please let me know if you do have additional questions I can assist with or if I should go ahead and close this thread.

Thank you,

– Matthew

[matthewdenton]

Hi, I wanted to quickly follow-up with you to see if you are all set or if you have further questions. Please let me know if you do have additional questions I can assist with or if I should go ahead and close this thread.

Thank you,

– Matthew

[matthewdenton]

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Hi, I wanted to quickly follow-up with you to see if you are all set or if you have further questions. Please let me know if you do have additional questions I can assist with or if I should go ahead and close this thread.

Thank you,

– Matthew

</div>
</div>

[matthewdenton]

Hi, I wanted to quickly follow-up with you to see if you are all set or if you have further questions. Please let me know if you do have additional questions I can assist with or if I should go ahead and close this thread.

Thank you,

– Matthew

[matthewdenton]

Hi, I wanted to quickly follow-up with you to see if you are all set or if you have further questions. Please let me know if you do have additional questions I can assist with or if I should go ahead and close this thread.

Thank you,

– Matthew

[matthewdenton]

I’m glad to hear that our plugin is being of such use to you. Please don’t hesitate to reach back out to us if you are experiencing any additional issues with the plugins!

Thank you,

– Matthew

[matthewdenton]

Hi!

I took a look at your site and I wasn’t able to duplicate your issues, as shown in the below screenshots.

Recurrence :: https://cloudup.com/iNxhest4zTm

Default Values :: https://cloudup.com/i2qajKOts55

Can you confirm tat you as well are no longer experiencing issues? or outline the steps you are performing where you experience the issues?

Thanks in advance,

– Matthew

[matthewdenton]

Hi Andreas,

We try to do a new release of our plugins at a minimum interval of every other month. We track the forum threads with our bug tickets and will post an update when the fix is pending to be released.

I also took a quick look at the link you posted and I’m not getting a redirect loop. Are you still experiencing this issue? If so please create a new thread as we like to limit threads to a single topic.

Thank you,

– Matthew

[matthewdenton]

🙂 I’m just glad you were able to resolve the issue. I’ll make a note of this for our team in case we see a similar issue creep up for other users.

Thanks for your patience and for reaching out to us on the Support Forums. If you have any other issues/concerns just let us know!

– Matthew

[matthewdenton]

Hi Stefan:

Thanks for reaching back out to me. The page “By: ” content is not part of the Event Calendar templates. Instead it is part of your theme. If you wanted to modify this content you could use our template tags within your theme to hide if the events page is being shown.

I would utilize the <i>tribe_is_month</i> function. This returns true if the user is on Month view of the calendar.

Hope this helps,

– Matthew

[matthewdenton]

Hi, thanks for sharing your Eventbrite API Key and website details.

I ran a test of the Eventbrite API Key against my test website and on http://nmama.org/ and in both cases the Event was successfully created in Eventbrite. I setup both events as Draft status so that way it wouldn’t clutter your system.  Can you verify again that you are still receiving the above error message? If so can you share the exact event details you have supplied to the “Add New Event” page ?

Thanks in advance,

– Matthew

[matthewdenton]

Great!

I’m glad we were able to help, please don’t hesitate to reach back out to us if you have any other questions/issues.

Also if you have a minute or two we would love it if you could say a few words about our plugin here :http://m.tri.be/lo

Thank you,

– Matthew

[matthewdenton]

Hi:

Sorry for my delayed response. I did another round of testing on the WooTickets purchase tickets option on the Events Page and I am seeing the plus/minus  buttons on the Twenty Ten, Twenty Thirteen and Twenty Fourteen themes. This means that you are facing a Plugin/Theme Conflict.

As noted from kinddesign there are a few JavaScript issues on your site that could be stopping the buttons from being added. To identify if the issue is with your theme or another plugin you can follow the steps outlined in our help page Testing for Conflicts. Once you know the source of the conflict then resolving would be next step.

I hope you find this information useful,

– Matthew

kinddesign, if you are still facing issues with the dropdown customization please create a separate thread and one of our support team will follow-up.

[matthewdenton]

Great! Well not great that a conflict exists, but that there is not another issue that needs to be investigated.

If possible could you send me your Eventbrite API key and an event id in a private message? By doing so I can import your event in my local test environments and see if I can replicate your issue.

Thanks in advance,

– Matthew

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