[matthewdenton]

Hi!

Thanks for moving this thread to the Pro Forum. My team mates will be having a look at it later today!

– Matthew

[matthewdenton]

Hi!

Thank you for taking the time to reach out to us with your issue. Our licensing process records registrations with each domain and you have the capability to disconnect a site at any time. My team mates have put together a blog post and instructions on this topic at the following locations. Please review them and let me know if you have any additional questions.

https://tri.be/support/forums/topic/transferring-eventspro-license-to-a-new-site/

https://theeventscalendar.com/finding-your-pro-license-key-re-downloading-the-plugin/#key_disconnect

Thanks again,

– Matthew

[matthewdenton]

Hi!

Looking at the link I sent earlier I may have caused you some slight confusion, my apologies.

The do_action function is where you execute any functions defined to the action hook. We use this in our code base to create the hooks.

To add a function for execution based on the action you want to use add_action. I’ve updated the sample you provided as below, please let me know if it works for you.

function my_func(){
    update_usermeta( 33, ‘previous_member_level’, ‘test’ );
}

add_action(‘tribe_events_event_save’,'my_func’);

– Matthew

[matthewdenton]

Hi

Thanks for reaching out to us with your issue! I took a look at your site and also duplicated the behavior on my own test sites. I’m going to reach out to our developers to see if they have any light to shed on this topic. It looks to me like a bug that we may need to fix. I should have more updates for you shortly.

– Matthew

[matthewdenton]

Hi,

Thanks for reaching out to us. I wanted to quickly send you a note that we are looking into this but unfortunately I won’t have time to investigate in-depth until tomorrow. To confirm are you stating that when you use the 2010 theme events display correctly? But when you use your custom theme they no longer display (or from my review of your site, they are grayed out and illegible)?

Please verify this is correct as if the events are working in the 2010 theme it would mean there is a conflict with your theme and you should investigate what recent changes were made that are causing the conflict.

I’ll follow-up tomorrow, thanks again for touching base with us.

– Matthew

[matthewdenton]

!Hi:

Thanks for taking the time to reach out to us. With the WooTickets plugin you can create different tickets for the same event with each ticket type having it’s own properties. E.g One ticket could provide access to the workshop while a second type is extended and provides a 1-1 follow-up with the speaker.

Our new user primer has a video and outline of how to create different tickets and should get you started. If this doesn’t help solve your question please let me know.

Thanks again,

– Matthew

[matthewdenton]

Hi, thank you for considering “The Events Calendar” for your needs.

I’ll do my best to answer your questions, please let me know if you feel i missed anything.

In general he users need to be able to book different things. Therefore we need different calendars: rooms / cars / educaction events….

Currently The Events Calendar is a single calendar, with that said you can tag/categorize events and display only the events that belong to a specific tag/category.

Does events calendar pro support some kind of booking form? the user has to be able to fill out a specific form (differs for every calendar) as well as define a time of day.

The Events Calendar Pro does not have booking capability. We do offer several plugins for integrating ticketing support for users to purchase tickets.

The user shall be able to book, when logged in, without entering email and name. Is that possible?

Again support for selling/purchasing tickets to events is not part of The Events Calendar Pro but would require additional plugins. You could potentially extend the ticket forms so that if the user is logged in that the email/name is not required or displayed in the form, this would require customization.

The calendar should support different roles: Some roles are able to book, others only can see calendar without booking.

Currently we don’t by default restrict view of information based on user roles outside of editing and basic administrative functionality.

I would highly suggest you take a look at the free The Events Calendar plugin and see if it offers the basic functionality you are interested in as well as the new user primers for our ticket plugins they have additional information that could help you learn what functionality is available out of the box.

Again, thanks for taking the time to reach out to us and let me know if I missed answering any of your questions.

– Matthew

[matthewdenton]

Hi:

I had a quick chat with some of our developers and they suggested you reach out to the author of the wishlist plugin to find out how to include that link manually on other pages as it may be as simple as adding a link on the WooTix box.

– Matthew

[matthewdenton]

Hi:

Thanks for bringing this to our attention. I’ve taken a look at our wpshindig site and confirmed that is an issue with our current version of the plugin. Upon further review it looks like we have already been tracking this defect and should have it resolved out in the next release.

Thanks again for pointing this out and I’ll be sure to keep an eye on the upcoming release so this doesn’t get overlooked.

– Matthew

[matthewdenton]

Hi Benjamin:

Thanks for reaching out to us in the forums, I personally am not familiar with the WooCommerce Wishlist plugin but I will check with my team mates to see if they have any experience/thoughts that they could share with you.

I’ll follow-up tomorrow with any thoughts they have on this topic but as a heads up providing support for customizations is outside the scope of what help we usually provide.

Thanks again for taking the time to reach out to us.

– Matthew

[matthewdenton]

Hi Keven,

Thanks for taking the time to reach out to us. We have a post that our team created on how to modify the rss feeds and I think it will help resolve your problem.

https://theeventscalendar.com/how-to-add-events-to-your-rss-feed/ 

Please take a look and let me know if it helps you revert to including the publication date. In the mean time I will pull a difference of our 3.5 / 3.6 code and send it your way to further help you out.

– Matthew

[matthewdenton]

Hi!

Sorry to hear you are having issues with “The Events Calendar” plugin. I want to help but first want to confirm the exact issue you are facing.  Is my understanding below correct?

1. Navigate to Events > Settings > Display
2.  Scroll to Advanced Template Settings
3. Enter content into “Add HTML before event content” or “Add HTML after event content”
4. Save Changes
5. Visit the /events/ page – Content is displaying as expected.
6. …
7. Content is no longer displayed or visible in the Settings page

Correct?

I’ve ran through the above on my test site and I can’t replicate the content disappearing. Can you confirm you are using the latest 3.6 version of the plugins? Also can you replicate the removal of the content by performing a repeating step? If so can you share exactly what you did.

I’d also suggest that if you are able to replicate the issue using the same steps that you deactivate all plugins except for “The Events Calendar” so that we confirm there is no conflict with others installed.

Sorry this response doesn’t have a fix for you but the above information should give us more information to help resolve the issue.

Thanks again for reaching out to us.

– Matthew

[matthewdenton]

Hi Rene:

Sorry for my oversight and thanks for clarifying the exact issue you were having. Within The Events Calendar we have settings that define how dates are formatted they can be fount within your admin dashboard at :

Events > Settings > Display >> Display Settings

Here you can specify any format accepted by the php date() function.

I hope this answers your question.

– Matthew

[matthewdenton]

Excellent News!

Thanks again for reaching out to us and making sure we were aware of the issue. If you have a minute or two we would appreciate any feedback you could leave for us here: http://wordpress.org/support/view/plugin-reviews/the-events-calendar?filter=5.

[matthewdenton]

Hi, thanks for confirming.

Below are the details on how to formally request a refund.

Please send an email to pro[at]tri[dot]be requesting a refund including the following information

• Link to this Forum Thread
• Copy of your reciept

Again thank you for reaching out to us and sorry that Facebook Events didn’t meet your needs.

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