License Key Not Working

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This topic has 2 replies, 2 voices, and was last updated 11 years, 9 months ago by matthewdenton.

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June 30, 2014 at 6:40 pm #263062

austinmace
Participant

I built my site on a test site, then transferred everything to a new domain. My key is saying that it is out of installs now. What should I do?

July 1, 2014 at 6:55 am #264409

matthewdenton
Member

Hi!

Thank you for taking the time to reach out to us with your issue. Our licensing process records registrations with each domain and you have the capability to disconnect a site at any time. My team mates have put together a blog post and instructions on this topic at the following locations. Please review them and let me know if you have any additional questions.

https://tri.be/support/forums/topic/transferring-eventspro-license-to-a-new-site/

https://theeventscalendar.com/finding-your-pro-license-key-re-downloading-the-plugin/#key_disconnect

Thanks again,

– Matthew

July 21, 2014 at 7:36 am #471001

matthewdenton
Member

Hi, I wanted to quickly follow-up with you to see if you are all set or if you have further questions. Please let me know if you do have additional questions I can assist with or if I should go ahead and close this thread.

Thank you,

– Matthew
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