[matthewdenton]

Hi, I wanted to quickly follow-up with you to see if you are all set. Please let me know if you do have additional questions I can assist with or if I should go ahead and close this thread.

Thank you,

– Matthew

[matthewdenton]

Hi, I wanted to quickly follow-up with you to see if you are all set or if you have further questions. Please let me know if you do have additional questions I can assist with or if I should go ahead and close this thread.

Thank you,

– Matthew

[matthewdenton]

Hi, I wanted to quickly follow-up with you to see if you are all set or if you have further questions. Please let me know if you do have additional questions I can assist with or if I should go ahead and close this thread.

Thank you,

– Matthew

[matthewdenton]

Hi, I wanted to quickly follow-up with you to see if you are all set or if you have further questions. Please let me know if you do have additional questions I can assist with or if I should go ahead and close this thread.

Thank you,

– Matthew

[matthewdenton]

Hi, I wanted to quickly follow-up with you to see if you are all set. Please let me know if you do have additional questions I can assist with or if I should go ahead and close this thread.

Thank you,

– Matthew

[matthewdenton]

Hi, I wanted to quickly follow-up with you to see if you are all set or if you have further questions. Please let me know if you do have additional questions I can assist with or if I should go ahead and close this thread.

Thank you,

– Matthew

[matthewdenton]

Hi, I wanted to quickly follow-up with you to see if you are all set or if you have further questions. Please let me know if you do have additional questions I can assist with or if I should go ahead and close this thread.

Thank you,

– Matthew

[matthewdenton]

Hi, I wanted to quickly follow-up with you to see if you are all set. Please let me know if you do have additional questions I can assist with or if I should go ahead and close this thread.

Thank you,

– Matthew

[matthewdenton]

Hi, I wanted to quickly follow-up with you to see if you are all set. Please let me know if you do have additional questions I can assist with or if I should go ahead and close this thread.

Thank you,

– Matthew

[matthewdenton]

Hi, I wanted to quickly follow-up with you to see if you are all set. Please let me know if you do have additional questions I can assist with or if I should go ahead and close this thread.

Thank you,

– Matthew

[matthewdenton]

Hi, I wanted to quickly follow-up with you to see if you are all set or if you have further questions. Please let me know if you do have additional questions I can assist with or if I should go ahead and close this thread.

Thank you,

– Matthew

[matthewdenton]

Hi!

I’m sorry to hear that the issue was not resolved by resetting the permalinks. As we seem to diverged from the original issue to a new one I want to take a step back and re-confirm that the current issue is not due to a conflict with theme or plugins.

We have documentation on identifying if a conflict exists and I would like to ask you to run through the process. https://theeventscalendar.com/support/documentation/testing-for-conflicts/

Based on the outcome we should have additional details to better assist.

Also can you confirm for me if the original Eventbrite issue still exists? or if you are using a caching plugin?

Thank you in advance for your help and patience while we resolve this issue.

– Matthew

[matthewdenton]

Hi, sorry for my delayed response.

If possible can you let me know what recent changes to the site. In particular are you using non-modified version of The Events Calendar and Events Calendar PRO?. Also feel free to pass along a set of credentials to your site via the private reply. This would let me take a quick look at the setup to see if anything would account for the missing recurrence option on your events.

Thank you in advance,

– Matthew

[matthewdenton]

Hi,

Thanks again for considering our Event Calendar plugins. I wanted to reach back out to you to let you know that if you have any other questions on features or capabilities of the various plugins to create a new thread in our forums. Our team will be more than happy to assist.

– Matthew

[matthewdenton]

Hi Brian:

We understand your disappointment. I want to assure you that our team is looking into this issue and we will keep you updated via this thread.

Thanks for your patience and support by using our Event Calendar plug-ins!

– Matthew

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