Julie Kuehl

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Viewing 15 posts - 826 through 840 (of 964 total)
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  • in reply to: Formatting in list and photo view #68121
    Julie Kuehl
    Participant

    Hi crawforddesign,
    I’m going to pass you over to our PRO forum since you are already a customer. This forum is for pre-sales and they’ll be better able to help you over there.
    – Julie

    in reply to: Reserving Venues #68119
    Julie Kuehl
    Participant

    Hello Odnamra,

    My mistake. I think what you’re looking for is a resource reservation, or booking, function, which is outside the current scope of ECP. I know there are plugins/services out there that would allow you to do some of that, but I don’t know how they would work conjunction with ECP because it’s not something I’m familiar with. Maybe you want to take a look around and see if there’s a plugin that would be complimentary to ECP? I don’t have anything specific in mind though.

    Sorry I can’t be of more help here, but I’m sure you’ll find something that works for you.

    — Julie

    in reply to: iCal Feed not able to be read #67930
    Julie Kuehl
    Participant

    Hi romanellicomm,
    I took a look at your issue and I’ll admit to being stumped. I’m going to pass along your question to one of our more dev-minded team members to help out with. They’ll be able to address it better than I. I’ll ask that they look at it first thing tomorrow.
    Apologies for the delay in answering your question. We’ll do our best to get you sorted though.
    – Julie

    in reply to: Week view does not work correctly #67929
    Julie Kuehl
    Participant

    Hi jmgomezperez,

    I took a look at your issue and I’ll admit to being stumped. I’m going to pass along your question to one of our more dev-minded team members to help out with. They’ll be able to address it better than I. I’ll ask that they look at it first thing tomorrow.

    Apologies for the delay in answering your question. We’ll do our best to get you sorted though.

    — Julie

    in reply to: tribe_events_list_the_date_headers function #67927
    Julie Kuehl
    Participant

    Hi Helen,

    I apologize for the delay in responding to your issue. We’ve failed to meet our own standard of a 24 hour turnaround.

    That being said, I’m going to pass along your question to one of our more dev-minded team members to help out with. They’ll be able to address it better than I. I’ll ask that they look at it first thing tomorrow.

    Again, apologies. And we’ll do our best to get you sorted.

    — Julie

    in reply to: Get website link URL #67925
    Julie Kuehl
    Participant

    Hi madsrh,

    I apologize for the delay in responding to your issue. We’ve failed to meet our own standard of a 24 hour turnaround.

    That being said, I’m going to pass along your question to one of our more dev-minded team members to help out with. They’ll be able to address it better than I. I’ll ask that they look at it first thing tomorrow.

    Again, apologies. And we’ll do our best to get you sorted.

    — Julie

    in reply to: Align Feature Image Left of Event Description Text #67922
    Julie Kuehl
    Participant

    Hi Tara,

    I apologize for the delay in responding to your issue. We’ve failed to meet our own standard of a 24 hour turnaround.

    That being said, I’m going to pass along your question to one of our more dev-minded team members to help out with. They’ll be able to address it better than I. I’ll ask that they look at it first thing tomorrow.

    Again, apologies. And we’ll do our best to get you sorted.

    — Julie

    in reply to: tribe-events-footer #67920
    Julie Kuehl
    Participant

    Hi Derek,

    Looks like you might have to do some tweaking of the CSS to take care of those issues. Have you seen our Themer’s Guide? Specifically, you’ll want to take a look at the Customizing Styles section (https://theeventscalendar.com/support/documentation/events-calendar-themers-guide/#customizingstyles) for what you need. Looks like you’ll need to adjust styles for the tribe-events-footer and the tribe-events-sub-nav IDs.

    If you need any further help, please feel free to ask.

    — Julie

    in reply to: How change the blue color of botton and calendars numbers? #67907
    Julie Kuehl
    Participant

    Hi Jesus,

    If you’re looking to change the style of the calendar, such as changing the color of the button, you can find the information on how to do that in our Themer’s Guide. Specifically, you’ll want to take a look at the Customizing Styles section (https://theeventscalendar.com/support/documentation/events-calendar-themers-guide/#customizingstyles) for what you need.

    If you have any other questions, please feel free to ask.

    — Julie

    in reply to: Duplicate Events? #67895
    Julie Kuehl
    Participant

    Hello stevendavisphoto,

    It looks like you’ve stumbled across a known bug (https://theeventscalendar.com/bug-hunting/). You can find the original thread and the discussion here https://tri.be/support/forums/topic/events-importing-multiple-times/. I don’t have an ETA for when a maintenance patch might be released, but we are working on getting this fixed. Some users have reported some success with changing the frequency of imports to a longer time period. Worth a try perhaps?

    Sorry we don’t have a better answer for you at this time.

    — Julie

    in reply to: Reserving Venues #67894
    Julie Kuehl
    Participant

    Hi Odnamra,

    Thanks for your interest in ECP. There are ways to filter calendars by category, and we currently have a filter bar in beta as well. But when you say “private calendar on the back end” I’m not 100% sure I understand what you mean. Sadly, there are no backend administrative booking abilities in the plugin as it’s currently designed, if that’s what you had in mind.

    Did I answer your questions? Please let me know if you have any more.

    — Julie

    in reply to: Eventbrite Plugin—Optional in some pages? #67890
    Julie Kuehl
    Participant

    Hi izamar,

    Thanks for your interest in our add-ons. You do not need to have Eventbrite turned on for every event. It’s totally fine to only use it only for some. And the $50 is an annual fee that gives you access to upgrades and support. But if you don’t renew it, you will have the plugin version that is the current one at that time and it will continue to work.

    Did I answer your questions? Please let me know if you have any more.

    — Julie

    in reply to: Question about WooTickets #67884
    Julie Kuehl
    Participant

    Hi corymc,

    Sorry that we aren’t able to meet your needs at this time. Hopefully a future build will serve you better.

    — Julie

    in reply to: I bought the wrong plugin. Can I change it? #67881
    Julie Kuehl
    Participant

    Hello ultimaforce,

    Ooops. We can help you straighten that out. Could you send an email to pro (at) tri.be and explain the situation? They can get you set up right.

    — Julie

    in reply to: the event calendar + qtranslate = conflict? #67589
    Julie Kuehl
    Participant

    Hello again,

    I’m afraid that what Kelly said is true. While we are aware of the conflict, it’s not on our immediate roadmap. I wouldn’t get your, or your client’s, hopes up for a quick fix.

    Sorry we can’t be of more help here at this time.

    — Julie

Viewing 15 posts - 826 through 840 (of 964 total)