Week view does not work correctly

[jmgomezperez]

Hello,
I use week view of The events calendar Pro.

When you add more than one event on the same day and same time, the week view puts one above the other instead of one above the other and stretch the hour lines, as occurs in the month view. In the month view is working correctly.

Example: calendar of this person using the week view:
http://quantum.esu.edu/insider/events/week/

I need to know please how to fix this, otherwise the plugin Pro is inoperative in the week view.

I need to do this calendar. But each monthth will be diferent:
http://www.upbilbao.com/horario
Is posible to do this calendar with The events calendar pro?

thank you very much

jesus

[Julie Kuehl]

Hi jmgomezperez,

I took a look at your issue and I’ll admit to being stumped. I’m going to pass along your question to one of our more dev-minded team members to help out with. They’ll be able to address it better than I. I’ll ask that they look at it first thing tomorrow.

Apologies for the delay in answering your question. We’ll do our best to get you sorted though.

— Julie

[Barry]

That’s certainly very strange.

I do see that when you opened this ticket you annotated that you had tried our basic troubleshooting steps – deactivating all other plugins and at the same time switching to a default, unmodified theme such as Twenty Twelve: can you confirm the outcome of that test?

It’s certainly rare that something like this crops up which doesn’t stem from a conflict somewhere along the line.

Thanks for clarifying!

[jmgomezperez]

Hello,

I buyed the plugin because it seemed could function properly and Week view plugin because colors could enable them.

I need this week to install a schedule on the web and I’m not developer to make changes.

I would like to know how I can apply for repayment of the plugin: $ 50.

Thank you very much in advance

Jesus

[Barry]

Hi Jesus,

We’re sorry it isn’t working out for you. If you are unable or don’t have sufficient time to work through troubleshooting week view and, per your other thread, don’t want to implement the necessary customizations to colourize your week view then do feel free to email us with your request for a refund.

* Please email us at pro [at] tri [dot] be
* Mark the subject “Refund Request FAO Leah”
* Include a link to this thread so Leah sees the context of your request

Thanks! (…and if you do want to proceed with troubleshooting then of course just let us know.)

[jmgomezperez]

Thank you very much Barry.

And I’ve sent email to the refund

Sorry I’m not a programmer and urgently need a calendar.

I’ll keep visiting to see if future updates can meet my needs.

Thank you very much for your attention.

A greeting

Jesus

[Barry]

No problem, one of the team will address your email as soon as possible.

I’ll go ahead and close this thread since it seems there isn’t much else we can do to help with this, however if you do decide to give it another shot just open a new thread and we’ll help as best we can 🙂

Cheers!

[Author]

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