Julie Kuehl

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Viewing 15 posts - 496 through 510 (of 964 total)
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  • in reply to: Events Not Showing in Calendar #80010
    Julie Kuehl
    Participant

    Due to the strong response to our Cyber Monday sales, we’ve fallen a bit behind on responding here in our forums. I do apologize for that. We don’t like it when that happens and are working hard at catching up. We will get to your question just as quick as we can.

    — Julie

    in reply to: Calendar Url looping back to homepage #80008
    Julie Kuehl
    Participant

    Due to the strong response to our Cyber Monday sales, we’ve fallen a bit behind on responding here in our forums. I do apologize for that. We don’t like it when that happens and are working hard at catching up. We will get to your question just as quick as we can.

    — Julie

    in reply to: "Search" function not working #80007
    Julie Kuehl
    Participant

    Due to the strong response to our Cyber Monday sales, we’ve fallen a bit behind on responding here in our forums. I do apologize for that. We don’t like it when that happens and are working hard at catching up. We will get to your question just as quick as we can.

    — Julie

    in reply to: Recurring event publishing issue. #80006
    Julie Kuehl
    Participant

    Due to the strong response to our Cyber Monday sales, we’ve fallen a bit behind on responding here in our forums. I do apologize for that. We don’t like it when that happens and are working hard at catching up. We will get to your question just as quick as we can.

    — Julie

    in reply to: Events spilling outside of date box #80005
    Julie Kuehl
    Participant

    Due to the strong response to our Cyber Monday sales, we’ve fallen a bit behind on responding here in our forums. I do apologize for that. We don’t like it when that happens and are working hard at catching up. We will get to your question just as quick as we can.

    — Julie

    in reply to: Events Featured Venue widget- venue to pick by user #80002
    Julie Kuehl
    Participant

    Hello dez82,

    This is a feature that will be coming as part of our Filter Bar add-on. That’s currently in active development and out of beta. While I can’t give any specific timeline for when it might be ready, we hope to have to out real soon. You can see a preview of it in action at https://theeventscalendar.com/filter-bar-a-video-preview/

    I’m sorry this isn’t available for you right at this moment, but hang tight and we’ll get it out as soon as we can!

    — Julie

    in reply to: Dates on Hover #79999
    Julie Kuehl
    Participant

    Hello jocwebsites,

    When I go to your (lovely) site and hover and then click on the dates in the calendar, I’m getting a ++1 behavior. When I first land at http://jocwebsite.codeninjasstaging.com/events/ and hover over either the 4th or the 5th, the link the /events/2013-12-04/ shows. If I click on either the hover then switches to /events/2013-12-05/ and every time I click it increments upwards by one, whether there are events that day or not.

    Does it do the same for you? You said it only showed the 4th.

    — Julie

    in reply to: Change Calendar Day format to first initial of day. #79995
    Julie Kuehl
    Participant

    Hello jocwebsites,

    Hey, I’ve got a tutorial just for you: https://theeventscalendar.com/change-days-of-the-week-to-abbreviations-in-month-view/ You’ll need to modify it just slightly to do what you’re looking for (change the 3 to a 1).

    Let us know if that’s not what you needed. Happy to point you in the right direction if it wasn’t.

    — Julie

    in reply to: Tickets for online website events #79983
    Julie Kuehl
    Participant

    Hello catrose937,

    I’ve been thinking about this scenario and want to be sure to give you a complete and honest answer. Can you give me another day to look into our new EDD plugin and see if it might meet your needs?

    Also is it one (restricted) page per events? Something like a webinar connection or a slideshow? Or is it multiple pages that the ticket would gain access to?

    — Julie

    in reply to: Calendar is not mobile responsive #79982
    Julie Kuehl
    Participant

    Hello larathomason,

    You are right that the calendar is not currently responsive. It is on our roadmap to address this, but it’s not available just yet. If there’s someplace on our site that led you to believe it was, please let me know and we’ll get that corrected.

    If you wanted to customize the plugin yourself (or get someone to do it for you), I’m sure you could find a way to make it switch views based on a media query. You can check our Themer’s Guide (https://theeventscalendar.com/support/documentation/events-calendar-themers-guide/) or Documentation (http://docs.tri.be/) for the details you might need to accomplish that.

    — Julie

    in reply to: Free plugins for non-profits #79980
    Julie Kuehl
    Participant

    Hello Steve,

    Organizations are approved or rejected purely on a case-by-case basis.

    The description of the program can be found at https://theeventscalendar.com/non-profits/ if you want to take a closer look.

    — Julie

    in reply to: Category Filter Add-on #79978
    Julie Kuehl
    Participant

    Hello Taylor,

    The Filter Bar add-on is in active development and has exited beta at this point. While I can’t give any specifics on when it might be released, I think it should fit into your time frame or be darn close. I hope that works for your deadlines.

    Hang tight!

    — Julie

    in reply to: Facebook Events Tab Not Showing Up Under Settings #79964
    Julie Kuehl
    Participant

    Hello Justin,

    The only way to fix/troubleshoot the problem is to deactivate the plugins and go back to a default theme to isolate issue. Can you make a local copy and test it there? Since it sounds like you’ve made customizations, I’m probably not going to be able to assist much.

    Without knowing anything about the changes you’ve made, are you aware of our Documentation (http://docs.tri.be/) or Themer’s Guide (https://theeventscalendar.com/support/documentation/events-calendar-themers-guide/)? Maybe there’s some information there that can help you identify what went wrong.

    — Julie

    in reply to: Facebook API Error: Unsupported get request. #79960
    Julie Kuehl
    Participant

    Hello tesmerjg,

    If you’d like to request a refund, please email pro (at) tri.be and include your receipt and a link to this thread. They can assist you there.

    — Julie

    in reply to: Changing field names #79853
    Julie Kuehl
    Participant

    Hello jrucker,

    To get email updates, just check the box just about the Post Comment button the next time you leave a comment and they should be delivered right to you.

    If you’re not comfortable digging around the in the functions.php file, you might want to contact a developer to assist you. You could ask at places like http://jobs.wordpress.net/ or http://www.microlancer.com/

    If I’ve misunderstood, please let me know and I’ll do what I can to point you in the right direction.

    — Julie

Viewing 15 posts - 496 through 510 (of 964 total)