[Josh]

Hey Brian,

So it sounds like the Checkout Fields Manager plugin doesn’t work the way you would like or expect it to?

This is something that you’ll need to reach out to EDD on. However, in my opinion, since this is collecting information on the checkout screen it is working as it should. Information there should be applied to the entire transaction (which could include tickets to multiple events as well as multiple tickets to a single event) rather than individual items within the cart.

Thanks!

[Josh]

Hey Bouchair,

Thanks for reaching out to us!

Unfortunately there isn’t a way to do this within the current settings. However, there are a couple options you can pursue:

• [less ideal] you could add the widget 5 times and manually set the events to be used for each widget
• You could create the template file (or create a shortcode to use in an existing widget area) to use tribe_get_events to get the next 5 events. You could then loop through those events and for each do a “do_shortcode()” of the countdown widget using the current event.

Let me know if this helps.

Thanks!

[Josh]

Hey Emily,

Thanks for reaching out to us!

That first column should be the headings set on the CSV file being imported. Did that column have a heading set in that file?

Thanks!

[Josh]

Hey William,

Thanks for reaching out to us!

How will you be exporting the information? If you’re grabbing the events and the associated meta, you can grab the “_EventVenueID” for the event to get the associated venue. You could then use the id to grab the venue information that you would like to use for the events.

Let me know if this helps.

Thanks!

[Josh]

Hey Kathleen,

Thanks for reaching out to us!

Sure thing! To use them, you’ll just need the free versions of our Events Calendar plugin, the Event Tickets plugin and the Event Tickets Plus.

Let me know if this helps.

Thanks!

[Josh]

Hey Lyle,

To set expectations on this one, I am limited in the support I’m able to provide for customizations such as this.

However, I can help to give some direction on addressing the malformed php codes that you’re currently trying to use in your file. To start, the first snippet that you have where it hooks into “pre_get_posts” that gives you the unexpected $end, ensure that you have closing bracket “}” to close that function. It should be the next line below what you’ve provided above. If that is missing, you’ll get that type of error.

Also, for the $title variable that you’re trying to assign, there are two key issues with your current approach. First, you don’t need to reopen or close the “<?php” tags there. It should just be the function name. Second, the function you’re currently using ( the_title() ) echos the value so you’ll get that value dumping out on the screen somewhere else that you don’t intend. What you want to use when assigning the title to a variable would be “get_the_title()”.

So, the above would be properly written as:

$title = get_the_title();

Let me know if this helps.

Thanks!

[Josh]

Hey Eric,

The code would be added to your child theme’s functions.php file. You can include it at the end of your file, ensuring that it doesn’t fall within another function. Additionally, the snippet above includes an opening “<?php” tag. You don’t want to add that into the file when pasting in your snippet.

If you’re uncomfortable with adding snippets to your functions file, you can try a plugin such as this to add the snippets to your site.

Let me know if this helps.

Thanks!

[Josh]

Hey VirtualBartek,

I apologize for any confusion in regards to our plugin.

Our core Events Calendar plugin as well as Events Calendar Pro doesn’t have any sort of ticket or ecommerce associated with it. This works well for the majority of our user base that desires to have a general event calendar with not tickets associated with it.

If you would like to sell tickets, we do have the Free Event Tickets plugin that will allow you to create an RSVP type of system for events as well as Event Tickets Plus that will allow you to integrate with WooCommerce for selling tickets to your events.

I can understand some feelings of frustration for needing these different plugins for something you feel should be built-in. However, this approach prevents the majority of our user base that doesn’t require certain functionality from having to pay for features they aren’t going to use.

Additionally, we do have the ability to pull events from an iCal feed using our iCal Importer plugin. This will allow you to schedule regular imports from that feed which will work with regular Google Calendar iCal feeds.

Let me know if this helps.

Thanks!

[Josh]

Hey Jean-Louis,

Thanks for reaching out to us!

To clarify, would this be like a regular search field that you would like added to the filters or would this be like the other filters there to be like a dropdown of events that the user can select from?

Thanks!

[Josh]

Hey Tac,

Awesome! Thanks for adding that request there.

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

Thanks!

[Josh]

Hey Ruud,

Taking a closer look at your site, it does appear the location information that I was thinking of is getting applied to venues since they are showing up on the map view. If the location was missing, there would be a prompt in your dashboard stating that the information was missing and giving the option to automatically generate all of that data.

You can disable the location search within the Events settings under the Display tab and selecting the “Hide location search” checkbox there.

Let me know if this helps.

Thanks!

[Josh]

Hey Greg,

Definitely a strange issue there. I’m still unable to recreate the issue as well as other members on our team.

Are you able to spin up a fresh install on your current server and add just the Events Calendar plugins to test and see if the delete as well as exclusion issues persist there? I know this is a little bit of a headache but it will help us to see if the issue lies within the WordPress install or if there is a potential issue with the environment.

Thanks!

[Josh]

Hey Maciej,

You can find that string within the French translation here. If that isn’t the correct translation that you’d like to use, you can submit an alternative or manually change it within your .po files using a tool such as Poedit.

Let me know if this helps.

Thanks!

[Josh]

Hey Brian,

We don’t have any particular plans for modifying the location of that form at this time.

To make sure I’m understanding the other issue though:

• You have multiple tickets that you’re adding to the cart with EDD
• You have EDD Checkout Fields Manager added along with fields to collect information on the checkout page
• The problem is that there is only one set of fields on the checkout even though there are multiple tickets?

As a test, is this just happening when using tickets? If you create a traditional downloadable item in EDD with the option of adding multiples to the cart, does the form show multiple field groups for that product?

Thanks!

[Josh]

Hey David,

Awesome! So the importer is working in general. Let’s try to see if we can get to the bottom of what’s happening with the current calendar.

I’m doing some further testing now and it looks like the plugin may not play well with group calendars. I’ll reach out to one of our developers to see if he can verify/review this particular issue.

Thanks!

 

[Author]

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