Josh

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Viewing 15 posts - 1,051 through 1,065 (of 4,178 total)
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  • Josh
    Participant

    Hey Lyle,

    Thanks for reaching out to us!

    Try changing your code to:

    
    // Month view Page
    elseif ( tribe_is_month() && !is_tax() ) {
    $title = bloginfo( 'name' ) . ' | Month view page';
    

    And see if that addresses your issue here.

    Thanks!

    in reply to: Category Countdown #1109948
    Josh
    Participant

    Hey Eric,

    Unfortunately there isn’t a “category” attribute for the countdown widget so you wouldn’t be able to get the events you’re looking for with the settings you have above.

    An option would be to create a sort of wrapper shortcode. that would allow you to select the category, run a new query based on that and then pass the appropriate “id” into the countdown shortcode to display a specific event.

    An example of this would be:

    https://gist.github.com/BeardedGinger/7b6274c6b0859b0bd37ecb646c7eb7b4

    With that you could use [countdown_by_category category=”tour”] to display the countdown for the latest event in the “tour” category.

    Let me know if this helps.

    Thanks!

    Josh
    Participant

    Hey Mark,

    Thanks for reaching out to us! I’ll try to answer your questions as fully as possible.

    1. In Event Tickets Plus, we do have a feature called “Ticket Fieldset” that allows you to register additional fields that we display to collect additional information for each ticket sold when selecting those tickets and prior to adding them to the cart. Currently, the field types that you can add via that feature are text, radio, checkbox, and dropdown
    2. We don’t have email management built into our plugin. This would need to be controlled by another plugin.
    3. We don’t have this feature built in either, however you could mimic it a little by allowing users to RSVP to an event but requiring them to buy a ticket before they’re official able to go to the event.

    Let me know if this helps.

    Thanks!

    Josh
    Participant

    Hey Adame,

    Thanks for reaching out to us!

    Looking at the recurrence settings, it seems like the “Date” may be the closest to what you’re looking for but would only work for recurrences that happened at the same time as the original. Potentially a combination of using Date and Custom may help to reduce the number of events that would need to be created but it looks like currently there isn’t a clear way to create the recurrence like you’re wanting.

    I looked over our UserVoice, and it appears that there is a request already that you can add your votes to and you’ll be notified as we look into this one and make progress on it.

    I’m sorry I wasn’t able to give you a direct solution on this one but hopefully we’ll be able to get the above requests worked into a future release.

    Thanks!

    Josh
    Participant

    Hey Tac,

    Thanks for reaching out to us!

    To clarify on this one, you’re using the Community Events Tickets plugin and you’re wanting to give the organizer the ability to change the way fees are split when creating events and override whatever the global settings are for the site?

    We don’t currently have this available in the plugin however it definitely sounds like it would be a useful feature. If you would like, you can add it to our UserVoice page for it to be considered for future development.

    Thanks!

    in reply to: Exchange products? #1109639
    Josh
    Participant

    Hey Jen,

    Thanks for reaching out. You can send a request to support[at]theeventscalendar.com along with a copy of your receipt and we can take care of that for you over there.

    Thanks!

    in reply to: Can we hook a ticket purchase #1109636
    Josh
    Participant

    Hey Fred,

    To clarify, you have your own way for selling tickets on your site. What you’re looking to do is create tickets there and when they’re sold have them update the event with user that purchased the ticket?

    If that’s correct, you wouldn’t need any hooks on our side to accomplish this. Overall, a basic approach might be:

    • Create meta on the ticket to connect it to the event
    • When sold, your ticket solution would need a hook that you could hook into
    • Run a function on that hook to update post meta for the associated event
    • This post meta could be an array of the users that have purchased

    Let me know if this helps.

    Thanks!

    in reply to: "View As" is not localizable ? #1109633
    Josh
    Participant

    Hey Maciej,

    Thanks for reaching out to us!

    I took a look at the file and the “View As” is set up for translation and should be available to be translated. Which language are you not seeing it available for?

    Thanks!

    in reply to: Using Business plan on Multisite #1109629
    Josh
    Participant

    Hey Ravian,

    Thanks for reaching out to us!

    That should be perfectly fine. You may still get a notice on the license page when validating the license but it will validate and won’t impact the performance of the plugin or access to the updates.

    Let me know if this helps.

    Thanks!

    in reply to: Add Custom Filter To Each Page #1109626
    Josh
    Participant

    Hey Steve,

    Thanks for reaching out to us!

    I’m not sure I’m following what you’re looking for with this one. Would you mind giving a little more information on this? Any links or screenshots that you could provide would helpful as well.

    Thanks!

    in reply to: Search function behaving odd #1109621
    Josh
    Participant

    Hey Ruud,

    Thanks for reaching out to us!

    To start, can you take a look at your venues and ensure that the appropriate lattitude and longitude settings are populated for the events? You can check these within the dashboard by going to the venue and clicking the checkbox at the bottom of the metaboxes there to show those fields.

    Thanks!

    in reply to: Organiser Details not visible (disappearing) #1109616
    Josh
    Participant

    Hey Phillip,

    Thanks for following up with us as well as your offer to allow us to log into your site. Unfortunately though, we have a strict policy against accepting login credentials.

    I also understand the hesitation with going through the process of eliminating conflicts by deactivating plugins. To help here, my suspicion would be that there is either a plugin that impacts categories or taxonomies that could be at conflict here or there could be a plugin for managing capabilities (or modifies capabilities) that could also be an issue here.

    Looking through your active plugins, do you see anything there that could be an issue or a source for a conflict along those lines?

    Thanks!

    in reply to: Venue pages not loading and returning a 404 #1109480
    Josh
    Participant

    Hey Conor,

    Awesome! Glad that helped.

    I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

    Thanks!

    in reply to: Collect all Attendee Information not working #1109474
    Josh
    Participant

    Hey Brian,

    No problem!

    I’m looking at the way the form is added currently and it looks like a start to this would be possible by following both our Themer’s Guide to copy the views > eddtickets > tickets.php file from our plugin and into your theme and remove the call for the meta template (currently on line #88). You would then need to modify the EDD checkout page to include that same template call where you would like in the checkout page.

    This would be a start to this type of customization though. There would be some additional scripts that you would need to ensure were enqueued on the page as well as potentially additional modifications to ensure the meta saves for the appropriate tickets in the car.

    I’m sorry I wasn’t able to give you a complete answer there but hopefully it helps to get you pointed in the right direction.

    Thanks!

    in reply to: Exclusions Not Working in Recurring Events #1109457
    Josh
    Participant

    Hey Greg,

    Thanks for following up with us.

    That’s strange that you would get that warning when attempting to empty the trash. I wonder if there is a resource limitation that we’re running into here (which could also impact the event creation with the proper exclusions). Does this happen when you attempt to delete single events from the Trash or when attempting to empty the trash of your posts or pages?

    Thanks!

Viewing 15 posts - 1,051 through 1,065 (of 4,178 total)