[Josh]

Hello yogadevo,

Thanks for reaching out to us!

I guess we can start with the list view displaying events issue and then tackle the “Join” wording after that.

When updating, what was the previous version of The Events Calendar that you had active? Also, are both The Events Calendar and The Events Calendar Pro plugins updated to the latest versions (3.7)? Additionally, which version of WordPress are you running.

If none of these are the case, do you mind running through the procedures listed within our Testing for Conflicts document? This will further help us in finding out what the event display issue is.

Let me know if any of this helps.

Thanks!

[Josh]

Hello joncrowell,

Thanks for reaching out to us!

I’m glad our team and tutorials were able to help you get the custom field added to your checkout form.

In regards to your question about where the functions are that Barry mentioned (to be honest it took me a second to find them myself 🙂 ), they can be found within our core (free) Events Calendar plugin within the “tribe-tickets-pro.php” file located within the “lib” -> “tickets” folder.

Let me know if this helps.

Thanks!

[Josh]

Hello alehache2005,

Can you send me a link to the dev site with the TwentyTwelve theme active and the calendar widget in the sidebar?

Is your initial comment about the widget being broken in reference to the “next” & “prev” arrows not showing on the live site (https://cloudup.com/cLl5a9FH5zS)? If that is the case, there is a “display:none” being added to that element ( “.tribe-mini-calendar-nav-link”)?

Also, based on your initial ticket, are you seeing the calendar function properly in http://iadbfamilyassociation.org/informacion/? Based on what I can see, it doesn’t appear to be showing events properly when switching between months. This would be strange behavior if it is working for you. Or is it only working when you’re logged-in (asking based on a previous comment you’ve made in the thread)?

I’m sorry I wasn’t able to give you a direct response however getting clarity on these questions and requests should hopefully allow us to point you in the right direction.

Thanks!

[Josh]

Hello birminghamhc,

No problem. I’m glad you were able to get everything working!

I’ll go ahead and close this ticket. If you have any further questions please don’t hesitate to ask in a new one.

Thanks!

[Josh]

Hello brandonpence,

Thanks for following up!

I can’t say for sure when the update will be released. However, I have added this ticket to our bug report and you will be notified when this issue is resolved and ready to be shipped out in a plugin update.

Again I apologize for any inconvenience that this issue has caused. In the meantime, it may be best to remove the “Cost” filter from displaying within the filter bar.

If you have any further questions or concerns, please don’t hesitate to ask.

Thanks!

[Josh]

Hey,

I’ve noticed you’ve marked the previous response as the correct answer. I’ll go ahead and close out this ticket but if you have any further questions, please don’t hesitate to open a new one.

Thanks!

[Josh]

Hello Mac,

Thanks for adding that follow up! That will definitely be helpful for other users in the future.

Jim,

Were you able to get that to work for your site?

Thanks!

[Josh]

Hello brainpop,

I apologize for the continued inconvenience this issue is causing. I have a few more questions that could help us to narrow in on what the issue may be.

Are you updating the Pro version from an older version of the plugin? If so, what was the last version of the plugin that you had active?

Also, where is the site hosted and what are the specs of the current hosting plan? With 43,000 events it could be causing some strain on the current hosting environment.

Hopefully the answers to these questions will help us to narrow in on the issue.

Thanks!

[Josh]

Hello chriswerstiuk,

Awesome! Happy to be able to help!

If you have a few moments, we would definitely appreciate it if you took a second to rate our plugin on the WordPress.org repository.

Thanks!

[Josh]

Hello refold,

How about the other elements of the Testing for Conflicts procedures? Have you tried deactivating the plugins or switching to a default theme to see if the “Edit All” link or bulk deletion work when everything is disabled?

Thanks!

[Josh]

Hello magpivo,

Sorry for the delayed response.

You can change that wording from “Export” to “Download” by adding the following snippet to your active theme’s functions.php file. When adding, be sure to add immediately after the opening <?php at the top or before the closing ?> at the bottom of the file.

add_filter( 'tribe_events_ical_export_text', 'modify_ical_download_text' );
/**
* Filter the iCal download button text
*/
function modify_ical_download_text() {
$tec = TribeEvents::instance();

$view = $tec->displaying;
if ( defined( 'DOING_AJAX' ) && DOING_AJAX && isset( $wp_query->query_vars['eventDisplay'] ) )
$view = $wp_query->query_vars['eventDisplay'];

switch ( strtolower( $view ) ) {
case 'month':
$modifier = __( "Month's Events", "tribe-events-calendar" );
break;
case 'week':
$modifier = __( "Week's Events", "tribe-events-calendar" );
break;
case 'day':
$modifier = __( "Day's Events", "tribe-events-calendar" );
break;
default:
$modifier = __( "Listed Events", "tribe-events-calendar" );
break;
}

return 'Download ' . $modifier;
}

Let me know if you have any further questions.

Thanks!

[Josh]

Hello alehache2005,

Thanks for reaching out to us!

I’m sorry for the inconvenience these issues have caused. Before we can offer any additional guidance, we will need you to test with a default theme. When a theme states compatibility with our plugin it can potentially have custom templates that override our default templates. When this is the case, the conflict can arise from those templates rather than the core plugin.

Again, sorry for the inconvenience but I can’t help investigate further until we completely rule out all possible theme or plugin conflicts

Thanks!

[Josh]

Hello birminghamhc,

Thanks for reaching out to us!

This is definitely a strange issue to be having and I apologize for any inconveniences it may be causing.

For the 404 issues, have you tried re-saving your site’s permalinks ( “Settings” -> “Permalinks” and then clicking “save” while maintaining the current setup). This will allow your site to flush any rewrite rules that are in place and have them rewritten.

For the other issues, have you tried following the Testing for Conflicts procedures to see if there is a conflict with your current theme or any active plugins?

I’m sorry I wasn’t able to give you a direct response however I hope this was able to point you in the right direction.

Thanks!

[Josh]

Hello cshandrow,

Just wanted to jump back in here real quick. I had a suspicion after looking at the site and it looks like your current theme’s has styling that is hiding the information for the start time.

The issue is the “display:none” that is being added to the “.updated” element within your theme’s stylesheet. You can either remove that line or add a “display:block” for a more specific class associated with the start date.

I hope this helps.

Thanks!

[Josh]

Hello cshandrow,

Thanks for reaching out to us!

That is definitely a strange problem to be having. Hopefully I can get this cleared up for you quickly.

To start off, can you first verify again for me that you have followed the Testing for Conflicts procedures to ensure that there wasn’t a conflict with your theme or another active plugin?

Thanks!

[Author]

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