Visitors unable to manage or add events

[Kristy Trent]

Suddenly my installation of Community Events is not working properly. When a user visits the link community/add, they are asked to login again…and again…and again. This even happens to me as the admin when I visit the community/add link. Also, users are complaining that the Manage events link (community/list) is returning an error. Any ideas? I have checked my error logs, but I am not currently seeing any conflicts or errors. We use BuddyPress.

[Kristy Trent]

The error I am seeing on both community/list and community/edit is Error 404- page not found.

[Josh]

Hello birminghamhc,

Thanks for reaching out to us!

This is definitely a strange issue to be having and I apologize for any inconveniences it may be causing.

For the 404 issues, have you tried re-saving your site’s permalinks ( “Settings” -> “Permalinks” and then clicking “save” while maintaining the current setup). This will allow your site to flush any rewrite rules that are in place and have them rewritten.

For the other issues, have you tried following the Testing for Conflicts procedures to see if there is a conflict with your current theme or any active plugins?

I’m sorry I wasn’t able to give you a direct response however I hope this was able to point you in the right direction.

Thanks!

[Kristy Trent]

Somehow it all reset and is back to working normally. I played around with the website yesterday and must have changed the right thing. 🙂 Thank you for your time.

[Josh]

Hello birminghamhc,

No problem. I’m glad you were able to get everything working!

I’ll go ahead and close this ticket. If you have any further questions please don’t hesitate to ask in a new one.

Thanks!

[Author]

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