[Josh]

Hello stellarblue,

Thanks for reaching out to us!

I noticed in your initial comment above that you’ve stated that you’re using version 3.6 of the plugin. Are you able to update to the latest version (3.7)? When you do, does the notification issue persist?

Thanks!

[Josh]

Hello henricocounty,

Thanks for reaching out to us!

Is there a link that we can see the issue live? Also, to start off with, have you tried following the Testing for Conflicts procedures to see if there is a conflict with an existing theme or plugin?

Let me know if anything comes up as a conflict when testing.

Thanks!

[Josh]

Hello joncrowell,

Thanks for following up with us!

There isn’t a way of adding those “tickets” files to the theme in the same way that you are able to do with the files in the “views” folder. The best option would be to take advantage of the action and filter hooks within those files to create your own plugin that advances or modifies the existing functionality of that ticketing section.

I’m sorry I wasn’t able to give you a direct response however I hope this was able to point you in the right direction.

Thanks!

[Josh]

Hey Mark

I’ve noticed you’ve marked the previous response as the correct answer. I’ll go ahead and close out this ticket but if you have any further questions, please don’t hesitate to open a new one.

Thanks!

[Josh]

Hey Kevin,

I’ve noticed you’ve marked the previous response as the correct answer. I’ll go ahead and close out this ticket but if you have any further questions, please don’t hesitate to open a new one.

Thanks!

[Josh]

Hello maineirishheritagecenter,

Thanks for reaching out to us!

I just checked out your site and it does appear that there is a 30px bottom margin being applied to that list on your site. I assume you were able to get this figured out? If you’re still not seeing that change take place, try clearing your browser cache to make sure you’re not seeing an old version of the site.

Thanks!

[Josh]

Hello Brielle,

Thanks for reaching out to us!

This is definitely something that can be accomplished! The easiest approach will be to go to your calendar and then just select the filter options to get the page displaying in the way that you will like it to look when linked to. You’ll then notice that your site’s URL will have a long query string at the end (http://yourdomain.com/?tribe_…). You can copy these URLs and use them wherever you like throughout your site to link to those specific views.

Let me know if this helps or if you have any further questions.

Thanks!

[Josh]

Hello rappnews,

Thanks for reaching out to us.

This is definitely a strange issue to be having. I did some research and found some similar issues happening in older versions of the plugin. To verify again, you are using the latest versions of all of our plugins (3.7)?

Also, does the issue occur if you switch the frequency to Daily or Twice Daily?

In the meantime, I’ll bring this back up with our dev team to see where everything stands with this issue?

Thanks!

[Josh]

Hello alehache2005,

I’m sorry for this inconvenience but I’m glad you were at least able to narrow in on the issue.

The issue of compatibility between our plugin and WPML is a complex one and an issue that is definitely on our radar to get resolved.

I don’t believe there is a simple way to get to the mini-calendar month position using a URL. For the main calendar, you can add a slug to the end of the URL to display the month you’re looking for. For example, you can link directly to October by adding “/2014-10” to the end of your URL.

I’ll go ahead and close this ticket. If you like, you can vote for the WPML integration on our UserVoice page to help show the increased demand for this feature for our consideration on a near-future release.

Thanks!

[Josh]

Hello funinjerusalem,

Thanks for following up with us!

Unfortunately we are only able to support the latest versions of our plugins. Since we fix bugs and add new features with each release, it would be impossible to continue to support the old versions of the plugins.

You do have a couple of options though.

1. You could look back at our Themer’s Guide and compare to the way your current customizations are handled. You could then fix the customizations so that updating the plugin would again be possible.
2. You can take a look at the latest version of our plugin and piece together how the features in the previous suggestion are added. You can then add them in the same way as your previous customizations.

I apologize for the inconvenience but there isn’t much more that I can help with in using the older versions of our plugins. I’ll go ahead and close this ticket. If you have any further questions, please don’t hesitate to open a new one.

Thanks!

[Josh]

Hello funinjerusalem,

Thanks for following up with us!

I’m happy the other tutorial was able to get you sorted out. For the other issue, try using the following approach for getting the current event’s ID for adding it to the “post__not_in” array.

global $post;
$post->ID;

Let me know if this works for you.
Thanks!

[Josh]

This reply is private.

[Josh]

Hello magpivo,

Hiding it with CSS will work to get rid of the button. A quick option for hiding that button would be to use:

.tribe-events-ical {
display:none!important;
}

Thanks!

[Josh]

Hey Mark,

Thanks for following up with us. Sorry for the delayed response! Must’ve been a little hiccup on the notification for your response.

The theme may have files (following the structure of our Themer’s Guide) that are replacing the core files for custom display purposes. Occasionally these files will need to be updated as the plugin is updated. As a potential solution, you can check with the theme developer to see if they have verified that their theme has been updated to support the latest version of our plugin (3.7).

If the theme developer notices that the conflict is arising from something that we’re doing in our codebase that goes against WordPress best practices, we’ll be happy to look at a solution and update the plugin for future release. Unfortunately, there isn’t much more that we can do to support issues arising from theme conflicts.

I’m sorry I wasn’t able to give you a direct response however I hope this was able to point you in the right direction.

Thanks!

[Josh]

Hello brainpop,

Thanks for following up with us!

I’m glad you were able to get the plugin activated! If you have any further questions please don’t hesitate to open a new ticket.

Thanks!

[Author]

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