Josh

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Viewing 15 posts - 301 through 315 (of 4,178 total)
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  • in reply to: ticket id in QR Code #1175326
    Josh
    Participant

    Hey Math,

    Sounds good. Happy to help.

    I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

    Thanks!

    in reply to: Image problem #1175323
    Josh
    Participant

    Hey M,

    Thanks for following up here. I think I get what you’re asking here.

    To adjust, you’ll need to call a larger image within the list view template there. For that, you’ll want to follow our Themer’s Guide to copy the src > views> list > single-event.php file into your theme.

    From there, you’ll change the call to the image currently on line #64 using the:

    
    <?php echo tribe_event_featured_image( null, 'medium' ) ?>
    

    function and replace the “medium” with “full”

    Let me know if this helps.

    Thanks!

     

    Josh
    Participant

    Hey Jeff,

    Thanks for following up!

    The associated scripts you’re seeing for the calendar are for the interactions with performing the pagination, search, tooltips, etc. They aren’t used for directly outputting the content for the calendar (except for the tooltips). So, I don’t think you need additional ones for what you’re trying to accomplish here.

    If each tab has it’s own list of events, it would probably be best to use our tribe_get_events function to create loops and outputting the needed information within those loops the same way you would on any other event loop.

    Alternatively, using the shortcode in the way described above should also work here as well.

    Let me know if this helps.

    Thanks!

    in reply to: ticket id in QR Code #1174865
    Josh
    Participant

    Hey Math,

    Here is the updated portion of that middle function that will work to get rid of all that additional meta added and just have the basic information for the attendee along with our new column added:

    https://gist.github.com/59ed492aa73a3a47aaf96102dd7eb59a

    Thanks!

    Josh
    Participant

    Hey Jeff,

    Thanks for reaching out to us!

    I’m not sure I follow exactly what you’re looking for here. Are you wanting to generate of events to use in your WooTabs? Or are you wanting to completely recreate the event views within these tabs?

    However, I do see you mentioned not being able to use shortcodes there. However, if the shortcode was a possible solution, you can call those within PHP using the format:

    
    <?php
    echo do_shortcode('[my_shortcode]');
    ?>
    

    Let me know if this helps.

    Thanks!

    in reply to: Pending Submission Notifications #1174587
    Josh
    Participant

    Hey James,

    Thanks for reaching out to us!

    Are you referring to the Alerts within this section here https://cloudup.com/coqea3swd-E. Can you verify that you have the email address in that box as well as the option checked above to send the notification?

    If so, are you getting any other emails from your site such as password reset emails or comment notifications?

    Thanks!

    in reply to: Recurring Event Exclusions Not Working #1174580
    Josh
    Participant

    Hey Rosemary,

    Thanks for reaching out to us!

    I’m sorry to hear that you’re having issues when using the Recurrence feature of our plugin. I did some testing as well and it looks like this is related to a known bug that we do have in the current versions of our plugin with the single date exclusion.

    I’ve added this ticket to that thread and you’ll be notified here as we make progress on address this bug. I do apologize for the inconvenience this may cause.

    In the meantime, you can remove the single instance by going to that date of the event on the front-end of the site while logged-in. From there, hover over the “Edit Event” button in the admin bar and select the “Break from series” option. Now, you should be able to delete that single instance without impacting all the other instances of the event within the series.

    Let me know if this helps.

    Thanks!

    in reply to: Pre-Purchase Question: WPML #1174502
    Josh
    Participant

    Hey Fortunella,

    Thanks for reaching out to us!

    Our plugin should work well for all of those features. We support the WPML plugin for both our Events Calendar and Events Calendar Pro plugins. We have a few fixes for Recurring Events and WPML support that will be released very soon but are also already available in our Release 4.3 candidates available in your account once purchasing.

    HOWEVER, using an outdated version of WordPress, I can not guarantee these things will work on your particular site and we can only support our plugins when they’re used on sites using the latest versions of WordPress. If you purchase our plugins for this particular site, we will not be able to provide support for issues arising on that site.

    Let me know if this helps.

    Thanks!

    in reply to: Reserving spot on mobile device #1174498
    Josh
    Participant

    Hey Steve,

    Thanks for reaching out to us!

    I took a look at your site and it looks like you do currently have some javascript errors on the page that is most likely preventing the form to input the additional information about the person RSVPing.

    Try following this particular tutorial to address the Google Maps API key errors that are displaying and see if that helps the rest of the javascript on the page to work as expected.

    Thanks!

    Josh
    Participant

    Hey,

    Thanks for following up and clarifying that here. I can see the issue on the site now following those steps.

    I’ll need to do some more research on this one. At this point, I’m not sure what the root of this particular issue might be or if there is even anything that we could do on our side of things to make it work for the Google Map there.

    Thanks!

    in reply to: Image problem #1174461
    Josh
    Participant

    Hey Mauricio,

    Thanks for following up here.

    I’m a bit confused on this one, wasn’t the original request here to prevent the image from showing full-width in that view? Mind giving a little more detail on what you’re looking for, particularly compared to the way it was originally showing?

    Thanks!

    in reply to: Version #1174458
    Josh
    Participant

    Hey Dean,

    No problem! Sure thing, you can return the plugin for any reason within 30 days of purchasing. You can submit that request here https://theeventscalendar.com/knowledgebase/refund-policy/.

    Let me know if this helps.

    Thanks!

    in reply to: Version #1173952
    Josh
    Participant

    Hey Dean,

    Thanks for reaching out to us!

    The release should be coming very soon! However, if you are a PRO subscriber, you can actually download our Release Candidates of version 4.3 from your account here. Using that, you’d be able to fully test and use the features of the shortcodes until the official release does come out.

    Let me know if this helps.

    Thanks!

    in reply to: Image problem #1173949
    Josh
    Participant

    Hey Mauricio,

    Thanks for reaching out to us!

    It looks like you have some set styles assigned to “.tribe-events-list .tribe-events-event-image” and have that set to “width:100%” which is forcing the image within to stretch to 100% of that middle column. If you remove that then the images should display bettor for you there.

    Let me know if this helps.

    Thanks!

    in reply to: Add custom fields to community events #1173943
    Josh
    Participant

    Hey Milan,

    Thanks for reaching out to us!

    You can customize the forms by adding your own options to the front-end form and then saving them to match existing meta that you may have already set up for the back end view of the events. You would do this by following our Themer’s Guide and adding additional meta to the templates there.

    Alternatively, our Pro plugin does have an “Additional Fields” feature that does let you register additional meta information for events that will automatically get added as fields within the Community Events submission form.

    Let me know if this helps.

    Thanks!

Viewing 15 posts - 301 through 315 (of 4,178 total)