Josh

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Viewing 15 posts - 286 through 300 (of 4,178 total)
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  • in reply to: Recurrence Rules Not showing #1175929
    Josh
    Participant

    Hey Alan,

    Thanks for following up here.

    I’m glad you were able to find the root of the issue here. Our plugins are designed to work with the version of jQuery shipped with WordPress core (currently at 1.12.4).

    When working with WordPress, it is best to rely on the shipped versions of resources since this is what is relied on by plugin developers. It’s only good to enqueue the later versions like this if you’re comfortable with diagnosing and addressing these potential version conflicts on your own.

    Let me know if this helps.

    Thanks!

    in reply to: Reserving spot on mobile device #1175923
    Josh
    Participant

    Hey Steve,

    Thanks for following up here!

    It looks like there is an issue with the API key that was added. You can see this error now in the console associated with the key https://developers.google.com/maps/documentation/javascript/error-messages#referer-not-allowed-map-error.

    I’m terribly sorry about the continued frustration with this particular change to the Google API. It is something that was recently modified and now required by Google and beyond our control.

    Let me know if this helps.

    Thanks!

    in reply to: Image problem #1175916
    Josh
    Participant

    Hey Mauricio,

    Awesome! I’m glad that helped.

    I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

    Thanks!

    in reply to: Some issues with Map view with Sienna theme #1175913
    Josh
    Participant

    Hey David,

    I’m glad you were able to find a solution for the original issue here.

    To verify a potential source for the issue (mainly to verify there isn’t a query or rewrite issue going on here) can you verify whether or not the form shows on that same page when you switch to a default theme?

    Thanks!

    in reply to: payment is a subscription? #1175909
    Josh
    Participant

    Hey Emanuele,

    It will continue to work on your site, yes. However, as WordPress gets updated there may be updates required to the core plugin to keep it fully functioning with WordPress and updated versions would be required to address these particular issues.

    Thanks!

    Josh
    Participant

    Hey Jeff,

    Awesome! I’m glad you were able to get that working.

    You can use the “tribe_events_has_tickets” conditional to check whether an event has tickets or RSVPs associated with it.

    Let me know if this helps.

    Thanks!

    in reply to: payment is a subscription? #1175886
    Josh
    Participant

    Hey Emanuele,

    Thanks for reaching out to us!

    Purchasing our plugin gives you access to updates and support for a year. To continue receiving updates and support you would need to renew your license every year.

    Let me know if this helps.

    Thanks!

    in reply to: CSS Selector for Title on Calendar List Page? #1175884
    Josh
    Participant

    Hey James,

    Thanks for reaching out to us!

    You can target that title using the following selector:

    
    #tribe-events-content .tribe-events-list-event-title a
    

    Let me know if this helps.

    Thanks!

    Josh
    Participant

    Hey Martin,

    Thanks for reaching out to us!

    It sounds like you would need our Filter Bar plugin for the majority of that functionality. You can see a great working example of the features available there on our demo site here http://wpshindig.com/events/.

    Just press “Show Filters” and you can see the plugin in action.

    Let me know if this helps.

    Thanks!

    Josh
    Participant

    Hey Tracie,

    Thanks for reaching out to us!

    Looking at the screenshots, it appears that the styling of those elements doesn’t really match the styles provided within our plugin. You can verify this by switching to a default theme and seeing if the same layout issues persist with the default theme.

    If so, you can reach out to the theme developer to see if they have an update to address those particular issues or for help in removing those customizations from that part of the theme.

    I’m sorry I wasn’t able to give you a direct response here but hopefully it helps to get you pointed in the right direction.

    Thanks!

    Josh
    Participant

    Hey Tracie,

    Thanks for reaching out to us!

    Try adding the following snippet to your child theme’s functions.php file:

    
    /**
     * Force the "View as" selector to always be open.
     *
     * @link http://theeventscalendar.com/?p=1173858
     */
    function tribe_force_views_selector_to_always_be_open() { ?>
    	<script type="text/javascript">
    		document.getElementById( 'tribe-bar-views' ).classList.add( 'tribe-bar-views-open' )
    	</script><?php
    }
    
    add_action( 'tribe_events_bar_after_template', 'tribe_force_views_selector_to_always_be_open' );
    

    Let me know if this helps.
    Thanks!

    in reply to: Adding attendees in the back-end #1175336
    Josh
    Participant

    Hey Mr. Peri,

    Thanks for reaching out to us!

    Unfortunately we do not have settings available to handle something like this directly within the admin, however you could manage this process for the individual via the front-end.

    You could temporarily enable a payment option such as “COD” or check payments and then add the VIP users.

    From there, you can manually “Complete” those orders once they’re paid within the WooCommerce Orders section of your admin. This way, those VIP guests will still get the Ticket via email.

    Let me know if this helps.

    Thanks!

    in reply to: Pro Recurring Events #1175335
    Josh
    Participant

    Hey Michel,

    Thanks for reaching out to us!

    Was this something that you were able to get resolved? I was able to go to the calendar and chose an instance of a recurring event that was in the future and it is displaying as expected here http://www.latintopevents.com/event/salsa-59-cubaneando-mit-urbano-2/2016-10-12/

    Was there something I was missing here in your original request?

    Thanks!

    in reply to: Selling spots in the side bar #1175333
    Josh
    Participant

    Hey Barbara,

    Thanks for reaching out to us!

    We don’t have any features like this currently built into the plugin. However, you could manage this manually with adding that information directly to the sidebar and managing payment elsewhere.

    You could also recommend this as a feature request, there is currently one there that may be similar enough to what you’re looking for to vote on here https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/10151427-featured-event-description-added-to-a-widget

    Thanks!

    in reply to: Some issues with Map view with Sienna theme #1175331
    Josh
    Participant

    Hey David,

    Thanks for reaching out to us!

    I’m sorry to hear that you’re having trouble using our plugin with your theme. We are limited in the amount of support that we can provide for theme conflicts such as this but hopefully I can help to get you pointed in the right direction.

    Looking at your site here http://eager1.wpengine.com/events/list/ I don’t see any js errors when looking at the map view, however there also aren’t any events in the list to view the potential issues there. Could you create some fake events for testing there?

    Also, for the community events submission, can you try turning on WP_DEBUG within your wp_config.php file to see if there is more information about what may be happening that shows up there?

    Thanks!

Viewing 15 posts - 286 through 300 (of 4,178 total)