Josh

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Viewing 15 posts - 271 through 285 (of 4,178 total)
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  • in reply to: Get the next 3 venues with upcoming events #1177881
    Josh
    Participant

    Hey,

    Thanks for reaching out to us!

    I can’t help with full customizations that you’re looking for here but hopefully I can help to get you pointed in the right direction.

    You could use the tribe_get_venues() function to get the venues as well as only get those venues with upcoming events. However, I don’t believe there would be a good way to get the venues ordered based on the dates of those associated events.

    Alternatively, I would suggest using “tribe_get_events()” function to:

    1. query the upcoming events
    2. Foreach upcoming event use “tribe_get_venue()” to get the associated venue
    3. You could then assign each venue to an array and then get the first 3 unique venues in that array

    Once you have that, you can output the venues however you would like to from there.

    Let me know if this helps.

    Thanks!

    in reply to: Trouble sorting by date #1177871
    Josh
    Participant

    Hey Stephanie,

    Thanks for reaching out to us!

    Do you happen to know how the page was set up to pull those events? Is it custom coded or is there some sort of widget or custom query being used there?

    If there was a custom query done, it would be best to replace those with a “tribe_get_events” query which would allow the default ordering and display in the order that you’re wanting here.

    Thanks!

    in reply to: All events do not appear at first #1177868
    Josh
    Participant

    Hey Sébastien,

    Thanks for reaching out to us! I’m sorry to hear that you’re having trouble with our plugins, hopefully we can help you to get to the bottom of this particular issue quickly.

    As a starting point here, can you check your settings within your WordPress settings under the Settings > Reading tab and see what that number is for the “Blog pages show at most” section https://cloudup.com/clWx09BJF60?

    Also, have you tried following our Testing for Conflicts procedures to ensure there isn’t a conflict with another plugin here? I’m curious if there is something that is filtering the “posts_per_page” option that get’s overwritten in the ajax call once navigating through the calendar.

    Thanks!

    in reply to: Price for Pro #1177686
    Josh
    Participant

    Hey Christer,

    Thanks for reaching out to us!

    Yes, each add-on is it’s own product with their own individual features. However, one thing to note here, they don’t rely on each other. For instance, you wouldn’t have to buy Events Calendar Pro to be able to utilize the Community Events plugin.

    Let me know if this helps.

    Thanks!

    in reply to: .ics Imports are failing beyond the current month #1177683
    Josh
    Participant

    Hey Shannon,

    Thanks for reaching out to us!

    I think I see what may be happening here. The ical “feed” by default isn’t necessarily a feed of all the events within your calendar. It is a snapshot of a months worth of events.

    However, we do have a great snippet that you can add to your main site within your child theme’s functions.php file:

    https://gist.github.com/cliffordp/ab1f7c4d95723ee6f892

    This will allow you to use the “/events/?ical=1&year-feed” URL structure to access a full year worth of events and use that to import into your Google Calendar.

    Let me know if this helps.

    Thanks!

    in reply to: Duplicate key #1177680
    Josh
    Participant

    Hey Ronald,

    Thanks for reaching out to us!

    Both licenses appear to be valid. I’ve removed the second (not currently assigned to a site) license and extended the other to not expire until April 2018.

    Let me know if this helps. Also, if you have any questions or concerns when using Event Aggregator, please don’t hesitate to reach out.

    Thanks!

    in reply to: What is happening exactly #1177677
    Josh
    Participant

    Hey Derek,

    I apologize for any confusion on the new plugin.

    As a customer of the Facebook Importer plugin, you will now have access to and a license for the Event Aggregator. You can find out more about the plugin and transition to using it in our Knowledgebase article here https://theeventscalendar.com/knowledgebase/moving-to-event-aggregator/.

    Also, definitely an odd situation when trying to purchase. I’ll reach out to the team to see if we had any issues over the weekend. Looks like everything should be up and running now though. Thanks for the heads up there though!

    Thanks

    in reply to: "Liscense keys are out of installs" #1177670
    Josh
    Participant

    Hey Jennifer,

    Sorry that I missed the original screenshot there. You can disconnect those sites using the “Disconnect Now” button where you were looking at the license installs and then add the key back on your site at the new IP address.

    Thanks!

    in reply to: "Liscense keys are out of installs" #1177668
    Josh
    Participant

    Hey Jennifer,

    Thanks for reaching out to us!

    You can manage where the license keys are installed while logged into our site here and visiting https://theeventscalendar.com/license-keys/. From there, you can review the installs that are attached to the license key and deactivate the license for any sites there.

    After that, you can re-add your license key on your site and it should validate without issue. Let me know if that works for you here.

    Thanks!

    in reply to: Colors can’t be changend #1177661
    Josh
    Participant

    Hey Danny,

    Thanks for reaching out to us!

    I’m glad you were able to find your answer here!

    I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

    Thanks!

    in reply to: Change default quantity to 1 #1177656
    Josh
    Participant

    Hey Paul,

    Thanks for reaching out to us!

    You can do this with a snippet added to your child theme’s functions.php file using:

    https://gist.github.com/BeardedGinger/baea0b4fbeb72e1844f715c48a42d03a

    Let me know if this helps.

    Thanks!

    Josh
    Participant

    Hey Martin,

    I apologize for the confusion there.

    The custom search “Start Page” isn’t something that is available within our plugin would possibly need to be something that is custom built.

    For this, you could create a form based on your needs that did redirect to the calendar view and force certain filters active via the request. For an example, this link with the associated requests in the query string will activate the filters to show only Sunday events assigned to the “Meetings” category.

    Let me know if this helps

    Thanks!

    in reply to: Some issues with Map view with Sienna theme #1177082
    Josh
    Participant

    Hey David,

    Looking back at your site now to see if I could get a little more info, I see that the submission form is now showing on that page. Looks like you were able to get this issue resolved as well?

    Thanks!

    in reply to: Mods to filter bar not working quite as expected #1177079
    Josh
    Participant

    Hey Donna,

    I wasn’t able to get the import file to load but I was able to replicate the environment enough to test with the snippets exactly as they were and replicate the issue you were having on your site.

    Unfortunately I’m not seeing a clear way of addressing these particular issue. The core code in Filter Bar isn’t designed to work this way and although we can get some elements to output the way you’re wanting like the original snippets, the functioning and filtering isn’t designed to always respect that.

    I’m sorry I’m not able to resolve this one for you. Alternatively, this would be a good suggestion on our UserVoice for a future feature in the plugin.

    Thanks!

    Josh
    Participant

    Hey Jeff,

    No problem, happy to help!

    I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

    Thanks!

Viewing 15 posts - 271 through 285 (of 4,178 total)