What is happening exactly

[Derek]

I just bought event facebook about a week ago and now i see it is being retired and there is something else called event aggregator that we are suppose to use. how does this work financially? do I get a credit for facebook so i can buy aggregator or I get aggregator automatically?

Also, when i selected buy aggragtor is sent me to the page, then sent me again in new window and again and again and again, etc until i closed the original tab. Did same thing when i selected facebook.

[Josh]

Hey Derek,

I apologize for any confusion on the new plugin.

As a customer of the Facebook Importer plugin, you will now have access to and a license for the Event Aggregator. You can find out more about the plugin and transition to using it in our Knowledgebase article here https://theeventscalendar.com/knowledgebase/moving-to-event-aggregator/.

Also, definitely an odd situation when trying to purchase. I’ll reach out to the team to see if we had any issues over the weekend. Looks like everything should be up and running now though. Thanks for the heads up there though!

Thanks

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts