[Josh]

Hey Stephanie,

Thanks for following up here!

I think there might have been a little confusion on the exact spot that we were asking about there. I don’t see FacetWP running on your homepage there and that particular plugin wouldn’t generate the actual feed of the events there.

But I guess that does mean that the homepage isn’t custom coded so that does help to know. For your homepage, is this a widget area then or a setting within the theme for populating that with a feed from a custom post type?

If so, it’s possible that there could be some minor customizations to the query without making a complete custom query there for sorting the events.

I’m sorry I’m not able to give you specifics here. By default, queries of our events will always output in proper chronological order and that is how they do display for all of our views and widgets. However, there are numerous potential filters or ways that themes or plugins could pull them in their own way that could override this. It’s hard to say what a solution would be here without seeing exactly how they’re being pulled onto your homepage.

Thanks!

 

[Josh]

Hey Sebastien,

Awesome! Thanks for following up here!

I’m glad you were able to find a solution to this one! Would you mind giving a little more detail about the particular setting here? We’ve seen some similar issues on different views lately and I’m wondering if this could be a common thread for other customer.

Thanks!

[Josh]

Hey Gomez,

Thanks for reaching out to us!

Based on everything you describe there, the closest solution that our plugins provide would be using our Community Manager Bundle.

However, there would be some limitations, particularly those last two items that you mention:

1: Change in prices of certain product as a specific brand of bottled or change the entry the price in a time period to arrive

2: Promotional tariff according to the number of selected product

These would require additional full customizations or possible integrations with add-ons available with WooCommerce (if you chose that route for the commerce side of managing the tickets). However, even with using some of those add-ons from WooCommerce, you would still need to do some custom development to integrate the features fully with our Community Events side of things.

Let me know if this helps.

Thanks!

[Josh]

Hey,

Thanks for reaching out to us!

No need to download another plugin there to use the Event Aggregator plugin. Just update your Core Events Calendar plugin to the latest version and then add your license to the Event Aggregator license area on your site.

You’ll then be able to utilize all the features of the Aggregator on your site.

Thanks!

[Josh]

Hey Benjamin,

Thanks for reaching out to us!

That’s definitely odd. Can you verify that both the Core and Events Calendar Pro versions are in the latest version and activated on your site? I have seen, on rare occasions, myself plugins not getting reactivated after an update process. I wonder if that may be what happened here.

Let me know if this helps.

Thanks!

[Josh]

Hey Paula,

Thanks for reaching out to us!

Would you mind adding your functions file as a gist on github (http://gist .github.com)? I’m not seeing your full file there with the code from the associated tutorial.

Thanks!

[Josh]

Hey Barnabas,

Thanks for reaching out out to us!

You mention Multisite, to clarify here, are you grabbing the iCal file generated from one site within the multisite install and then importing that into another site to have the same events on multiple installs within your network?

Also, I have a couple of quick questions to help us in working through this one for you:

1. To clarify, for this install that you’re importing with the .ics feed, are you using our Event Aggregator or are you using the iCal Importer plugin?
2. Would you mind attaching an example .ics file that you’re working with?

Thanks!

[Josh]

Hey!

Thanks for reaching out to us!

You can continue to use the Facebook plugin for now, however we do recommend using the Event Aggregator plugin due to a much smoother import process as well as the additional options for other avenues to import (iCal, .ics, Meetup, etc. )

Since you had an active license for Facebook Importer, you’ll now have an active license for Event Aggregator which you can find here https://theeventscalendar.com/license-keys/.

Once you add that license to your site, you should be able to import using the new Event Aggregator!

Let me know if this helps.

Thanks!

[Josh]

Hey Bryon,

Thanks for reaching out to us!

Sure, if you’re using the calendar on just one site in the multisite install that license will be just fine. You’ll see a notice when verifying the license, however the plugin and associated updates will continue to work even with the license notice.

Let me know if this helps.

Thanks!

[Josh]

Hey Steve,

For that section on mobile, I’m curious if there is something else that might actually be contributing to that issue other than this particular API error. As a test, can you try following our Testing for Conflicts procedures to see if that resolves the issue? If so, it may help us to see what else could be conflicting there and not allowing it to work as expected.

Unfortunately, as noted on our product page for Event Tickets Plus, we don’t currently support tickets on recurring events. We are currently working on this particular integration and are hoping to have a solution ready in a soon upcoming release. However, I can’t give a set date on when that will be included.

I apologize for any inconvenience that this may cause.

Thanks!

[Josh]

Hey Martin,

Thanks for following up here.

Most of what you’re wanting to do could be accomplished with the plugin but would not be available out of the box. It would need a good bit of customization to accomplish which we aren’t able to support in our forums here. However the extensibility is there to do most of this with our plugin.

• For example, for the start and end date, you can do a custom “tribe_get_events” query to grab events from that range. You would however need to hook that up to a front-end control and view layer that isn’t currently provided via the plugins.
• I don’t believe we have full documentation on the parameters, however if you do use the plugin you can see them as well as how they’re added when they’re added to the Query String.
• Yes, the results are filtered using AJAX, however like the previous example link the filters are pre-selected when clicking that the same way they would be if you passed the information from a form to the events listing with the modified strings based on user input on your start page form.

Let me know if this helps.

Thanks!

 

 

[Josh]

Hey Alan,

If they’re the same versions, it’s possible that the dequeue is now loading differently due to the order of the arguments in your “wp_register_script“. Try moving the “false” to be the last argument there and see if that helps.

Alternatively, I did take a quick look at your site and I do see that the site is still loading version 2.2.4 (https://cloudup.com/c0yXAmXVrfq). You might need to flush cache to get the correct version pulling onto your site.

Thanks!

[Josh]

Hey Tracie,

Before switching themes, I would wait until you hear back from the developer.

If their demo of the calendar is displaying differently from what you’re seeing, it’s probable that they have an updated version or have a suggestion for how to fix the layout that you’re seeing.

Thanks!

[Josh]

Hey Ronald,

No problem, happy to help.

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

Thanks!

[Josh]

Hey Paul,

No problem, happy to help!

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

Thanks!

[Author]

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