Josh

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Viewing 15 posts - 3,016 through 3,030 (of 4,178 total)
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  • Josh
    Participant

    Hey Moritz,

    No problem. Happy you were able to find a solution!

    I’ll go ahead and close this thread for now.

    Thanks!

    in reply to: Error 404 when creating an Event Categories menu #956031
    Josh
    Participant

    Hey,

    Thanks for reaching out to us! I’m sorry you’re experiencing some difficulties in using our plugin.

    This is in reference to building a default WordPress menu under the Appearance > Menus section of your WordPress dashboard? As an initial step, have you tried following our Testing for Conflicts procedures to ensure there isn’t a conflict at play with an existing plugin or theme on the site?

    Thanks!

    Josh
    Participant

    Hey Timothy,

    Thanks for reaching out to us!

    This is definitely a strange issue to be having. Hopefully we can help you get to the root of the issue quickly.

    Firstly, I would like to determine whether this is a display issue or an issue of duplicated events in the database. When editing events in your WordPress dashboard, do you see the appropriate number of events there that you would expect to see, or does it also show hundreds of extra events (possibly hundreds of recurrences of an event).

    Also, have you tried following the Testing for Conflicts procedures to ensure there isn’t a conflict at play with an existing plugin or theme?

    Thanks1

    Josh
    Participant

    Hey Neil,

    Thanks for following up with this. It looks like the second set of datepickers isn’t wrapped in the same “#tribe-event-datepickers” id. Try this updated snippet below to see if that does the trick for you.

    
    #top .timeofdayoptions select {
        display: inline-block;
        width:   50px;
    }
    

    Thanks!

    in reply to: Widget Content Appearance #955923
    Josh
    Participant

    Hey Jennifer,

    I apologize for the confusion. The above snippet should be used in your theme’s stylesheet and not the functions.php file. The modification from the previous thread involving the snippet for the theme’s “functions.php” file can be completely disregarded now, leaving that file as it came.

    If you’re still experiencing access issues, the best thing to do is to download a fresh version of that file from your theme company and upload a fresh version of the “functions.php” file and upload it to your site via FTP.

    Let me know if this helps.

    Thanks!

    Josh
    Participant

    Hey Renee,

    Sounds good. Let me know how it goes.

    That is a good thought. It is actually something that has been requested which you can actually vote for on our UserVoice page.

    Thanks!

    in reply to: How can I exclude "ongoing" events from views? #955921
    Josh
    Participant

    Hey David,

    No problem! I only recognized it so quickly because I’ve done the same thing myself 🙂

    I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

    Thanks!

    in reply to: Changing the order of event categories on front end form #955920
    Josh
    Participant

    Hey,

    Awesome! Happy to help.

    I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

    Thanks!

    Josh
    Participant

    Hey Mike,

    This is definitely strange behavior and honestly something I’ve never seen before. Out of curiosity, are you running any additional SEO plugins or Local SEO plugins that do additional output and formatting for Search Engine display?

    If so, there could be a setting in there that is pulling strangely due to the rating and the events both intending to be in the sidebar.

    Thanks!

    Josh
    Participant

    Hey Moritz,

    Unfortunately we have a new policy which prevents us from accepting log in credentials to client sites, especially as an admin. If you have a way that you can password protect the site without requiring someone to log in, I’d be happy to take a quick look at the site then to see if anything stands out.

    I apologize for the inconvenience.

    Thanks!

    in reply to: Eternal loading #955915
    Josh
    Participant

    Hey Jorge,

    Looking at your site, the javascript file for the widget isn’t being loaded (this is my local install and what that should look like https://cloudup.com/ccTK74T6FDI). Looking at the markup for your site, my first assumption would be that your theme footer does not contain the necessary “wp_footer();” function.

    Let me know if this helps.

    Thanks!

    in reply to: Calendar shortcode #955466
    Josh
    Participant

    Hey Dennis,

    Thanks for reaching out to us!

    Unfortunately there isn’t currently a way to implement the entire calendar as a shortcode within a page. If you’re looking to lock down the calendar, you could use the “tribe_is_event_query()” conditional to target the calendars and limit access with a function.

    Let me know if this helps.

    Thanks!

    in reply to: Widget Content Appearance #955463
    Josh
    Participant

    Hey Jennifer,

    Thanks for reaching out to us!

    The first snippet in that thread shouldn’t be needed any longer if you’re using the latest version of the plugin. Also, if the new site does not have PRO activated, it would cause the site to break as described.

    It sounds like you’re new site may only need the second stylesheet snippet provided:

    
    .tribe-events-adv-list-widget .hentry {
        margin-top: 0;
    }
    

    Let me know if this helps.

    Thanks!

    Josh
    Participant

    Hey Renee,

    Thanks for reaching out to us!

    You can use the “tribe_get_events()” function to get the needed events, however you will need to modify your template to include the structure and resources needed for the photo view layout.

    To start, take a look within the photo.php and “photo” folder within the “views” folder in the Pro version of the plugin. This will help to layout the actual structure needed in your homepage template. Additionally, when looking at the Photo view in the calendar you can see the additional scripts that will need to be enqueued (https://cloudup.com/cEjQQUfDnix) in addition to the base scripts and styles that will also need to be enqueued on the home page.

    An alternative may be to check out the Event Rocket plugin and try out the option for setting the calendar on the homepage.

    Let me know if this helps.

    Thanks!

    in reply to: How can I exclude "ongoing" events from views? #955454
    Josh
    Participant

    Hey David,

    Thanks for reaching out to us!

    I took a look at the site and believe I see what’s going on here. When creating the recurring event that will last multiple days, the main event only needs to last the one day. So, rather than having the start date be 4/23 and the end date be 4/27, the first event should begin and end on 4/23 and the recurring should be set up as “daily” and recurring until the 27.

    So, the event should look something like this https://cloudup.com/c8Z-qNzML8g. Modifying the events to this structure should fix the display issues on the calendar that you’re seeing.

    Let me know if this helps.

    Thanks!

     

Viewing 15 posts - 3,016 through 3,030 (of 4,178 total)