Error 404 when creating an Event Categories menu

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Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #955939
    thierrychamps
    Participant

    Hi,

    When I create a menu using the Event Categories and select my category I get an error 404.

    Thanks for your help,

    #956031
    Josh
    Participant

    Hey,

    Thanks for reaching out to us! I’m sorry you’re experiencing some difficulties in using our plugin.

    This is in reference to building a default WordPress menu under the Appearance > MenusĀ section of your WordPress dashboard? As an initial step, have you tried following our Testing for Conflicts procedures to ensure there isn’t a conflict at play with an existing plugin or theme on the site?

    Thanks!

    #956908
    thierrychamps
    Participant

    Hi Josh,

    I have already tried this and it doesn’t solve my problem.
    I create the menu in admin from Appearance / Menu and select an item from the Concert Categories. The URL indicates http://sandbox.thierrychamps.com/concerts/category/concerts/ but it’s a 404 page. If I play with the URL, I can see my upcoming events here http://sandbox.thierrychamps.com/concerts/

    Thanks for your help

    #956922
    Josh
    Participant

    Hey,

    Thanks for following up with us!

    Is the 404 issue only occurring with the “concerts” category? If so, it looks like there may be a conflict with the slugs used since the category slug matches the custom slug used for the “events” archive. Out of curiosity, try changing the “concerts” category slug (maybe “upcoming-concerts”) to see if that fixes the issue. You may need to re-save your site’s permalinks (settings > permalinks) after making the change.

    Let me know if this changes the situation?

    Thanks!

    #956972
    thierrychamps
    Participant

    That what it! You’re a genius! I changed the category slug and the problem was solved.

    Thank you!!

    #956996
    Josh
    Participant

    Hey,

    Awesome! Glad that worked for you!

    I’ll go ahead and close this thread. If you have any further questions, please don’t hesitate to open a new one.

    Thanks!

Viewing 6 posts - 1 through 6 (of 6 total)
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