[Josh]

Hey jonschr,

It’s been a while since we’ve heard from you on this thread.

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

Thanks!

[Josh]

Hey,

It’s been a while since we’ve heard from you on this thread.

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

Thanks!

[Josh]

Hey,

It’s been a while since we’ve heard from you on this thread.

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

Thanks!

[Josh]

Hey,

It’s been a while since we’ve heard from you on this thread.

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

Thanks!

[Josh]

Hey,

It’s been a while since we’ve heard from you on this thread.

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

Thanks!

[Josh]

Hey,

It’s been a while since we’ve heard from you on this thread.

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

Thanks!

[Josh]

Hey,

It’s been a while since we’ve heard from you on this thread.

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

Thanks!

[Josh]

Hey,

It’s been a while since we’ve heard from you on this thread.

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

Thanks!

[Josh]

Hey,

It’s been a while since we’ve heard from you on this thread.

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

Thanks!

[Josh]

Hey,

It’s been a while since we’ve heard from you on this thread.

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

Thanks!

[Josh]

Hey refold,

It’s been a while since we’ve heard from you on this thread.

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

Thanks!

[Josh]

Hey,

It’s been a while since we’ve heard from you on this thread.

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

Thanks!

[Josh]

Hey,

Thanks for reaching out to us!

So, when WPEngine does automatic updates for your site, the automated smoketest feature which ensures the site is running properly shows errors when The Events Calendar Pro is active? The other side of the problem is the overall slow performance of the calendar?

I took a quick look at your site and noticed that you do have a lot of events to display on the site. Here are a couple of thoughts that may help with the smoketest issue as well as the slow performance.

1. When creating recurring events that go on indefinitely, maybe limit the end date to be a couple of months from the start rather than having a recurring event set for longer periods of time.
2. Try cleaning up some old events by having older events deleted after a certain period of time. We do have this setting available in the plugin settings. The setting currently has a bug which doesn’t allow the events to be deleted automatically but this will be fixed in the upcoming release and would be a good setting to have set. This would potentially really help the smoketest issue since the event shown above in the tech response is an event that has already passed.
3. Do you have caching enabled on the site? We will have a built-in cache on the calendar which will be released in an upcoming release as well which may help to better the overall performance of the calendar on your site.

Let me know if this helps.

Thanks!

 

[Josh]

Hey Timothy,

I reached out to one of our developers to help with some tests on multisite however we weren’t able to recreate the issue. Additionally, my previous theory would probably only be possible if the installation had a custom database structure.

Another thought, since this is a multisite install, there could potentially be a conflict with another plugin that is globally activated and that you don’t have the ability to deactivate from within your install. Would you have the ability to work with the system admin to test for conflicts with any globally activated plugins?

Thanks!

[Josh]

Hey,

Awesome! I’m glad we were able to get this sorted out!

I’ll go ahead close this thread. If you have any further questions, please don’t hesitate to open a new thread.

Thanks!

[Author]

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