[Josh]

Hey Matthew,

I apologize for the inconvenience and understand where you’re coming from.

You can submit a refund request to support[at]theeventscalendar.com. Be sure to include your original receipt as well as a link to this thread when making your request.

I’ll go ahead and close this ticket. If you have any further questions, please don’t hesitate to open a new thread.

Thanks!

[Josh]

Hey Joe,

Also, for the ticket form, ensure that the option to display the tickets is set to “yes” within the settings when editing the event https://cloudup.com/ctNKuKOf-gA.

Thanks!

[Josh]

Hey Joe,

Also, for the ticket form, ensure that the option to display the tickets is set to “yes” within the settings when editing the event https://cloudup.com/ctNKuKOf-gA.

Thanks!

[Josh]

Hey Joe,

For the tickets, by default there shouldn’t be just a green button to register. There should be a complete ticket form generated by Eventbrite that looks something like this https://cloudup.com/cTUj5MlxiGc. Is that what you’re missing?

If not, it sounds like your theme may have some customizations that may no longer work with the updated plugin. To check, is there a “tribe-events” folder within your current theme that has different templates? Particularly a single-event.php or tickets template?

Thanks!

[Josh]

Hey Victoria,

Here is a gist on how to set up the query for the events you would like to display https://gist.github.com/BeardedGinger/7886729d4a8db2360e40 (untested). This is the general direction and will also need to be filled out with the information and additional “foreach” loops that you can see in the examples here.

This would replace the entire “WP_Query()” that you have set up on the code that you’re currently using for the page.

Let me know if this helps.

Thanks!

[Josh]

Hey Sarah,

From here, since you’re using WordPress SEO, you’ll need to modify the filter to be for the “wpseo_title” rather than the default WordPress one. So this:

// Runs the <title> element through our custom filter
add_filter(‘wp_title’, ‘filter_events_title’);
// If you are using Yoast delete the above line and uncomment the following one
//add_filter(‘wpseo_title’, ‘filter_events_title’);

should be changed to:

// If you are using Yoast delete the above line and uncomment the following one
add_filter(‘wpseo_title’, ‘filter_events_title’);

Then from there, the main conditional to modify the calendar grid would be the:

if ( tribe_is_month() && !is_tax() ) { // Month View Page
$title = ‘Month view page';
}

You can then change the “Month view page” to be whatever you would like the title to be.

Let me know if this helps.

Thanks!

[Josh]

Hey,

So to clarify, the auto updates don’t fail, you just receive a notification that they fail but upon inspecting the site you see that it did automatically update as expected?

Thanks!

[Josh]

Hey Patrick,

No problem. To update the image in the ticket email, you’ll need to follow our Themer’s Guide to copy the ticket -> email.php file from the views folder within the core Events Calendar plugin into your theme. You can then select the image size you would like to use by modifying the size on line 254 (https://cloudup.com/cV5qYy2FkDZ) from “full” to whatever image size you would like to display there.

For the event, you’ll want to copy the single-event.php file into your theme and modify the same size setting from line 55 of that file.

Let me know if this helps.

Thanks!

[Josh]

Hey Stefanie,

Thanks for reaching out to us.

We ask that you open a new thread even though the issue may seem similar to an existing thread. Prior to opening a new thread, ensure that you’ve followed all of the steps within the Testing for Conflicts procedures.

Evgenii,

It’s been a while since we’ve heard from you. We’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new thread.

Thanks!

[Josh]

Hey Joe,

Thanks for following up with us. I’ll do some further testing on updates and auto syncing of changes on existing events. I believe there were some changes on this front within the updated API. I’ll verify with one of our developers, if so we’ll document what information can be updated and synced after the events have been created.

The WP_DEBUG constant is defined within your theme’s “wp-config.php” file. Ensure that it is set to “false” there and the warnings won’t show up in your site.

I apologize again for the inconvenience.

Thanks!

[Josh]

Hey David,

Thanks for reaching out to us and we hope you’re enjoying our plugin!

If you find that you do need to use one of our Tickets plugins in the future, you do not have to upgrade to the PRO version of our plugin. The only thing that you’ll need will be to also have the associate cart plugin that you would like to use. In this case, if you want to use WooCommerce Tickets, you would only need our free Events Calendar plugin and WooCommerce for it to work.

Let me know if this helps or if you have any further questions when considering to purchase our plugins.

Thanks!

[Josh]

Hey Richard,

Thanks for reaching out to us!

I took a look at your site and it appears that you’ve gotten the issue resolved? I can see the next month link showing at the top and bottom of the calendar and it continues to display as I click forward https://cloudup.com/cpmFt5EsiBK.

Let me know if you need further assistance or if I’ve missed something in your question.

Thanks!

[Josh]

Hey Victoria,

Thanks for reaching out to us!

To start, you can query the events by using the tribe_get_events() function. You can pass the same arguments you would for a normal get_posts() or WP_Query to this function. That way, you can run multiple queries and within each target the specific categories that you would like.

To show list view archives of each of the categories you can take advantage of the default archives that are available for the event categories. You can find this by going to yourdomain.com/events/category/cat-slug and replacing the “cat-slug” with the slug for the category that you would like to view.

Let me know if this helps.

Thanks!

[Josh]

Hey,

Thanks for reaching out to us!

I tested this out on my local install and was able to replicate the issue you’re describing. When I tested, I wasn’t able to get any information to display for paid or free tickets.

I’ve logged a ticket for this issue and have added this thread to our internal system for tracking bugs. As our team makes progress on this issue, we’ll notify you here.

I apologize for the inconvenience and thanks for bringing this issue to our attention.

Thanks!

[Josh]

Hey Kristen,

Thanks for reaching out to us! My sister spells her name the same way. Don’t see that too often 🙂

To get the day to display there, you can go to the Event Settings > Display tab within your WordPress dashboard and modify the “Date without year” setting to be “l F j” https://cloudup.com/chZLv3l4yEo.

Let me know if this helps.

Thanks!

 

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