Ticket Price for Free Events

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  • May 12, 2015 at 12:40 pm #962182
    tracylove
    Participant

    I have the WooCommerce ticket plugin installed, and now I can’t add display FREE in the event calendar for events that are free.

    I’ve read several threads about this that link to another blog post that doesn’t exist anymore. So, I created a ticket with a 0 price, but it still doesn’t display FREE in the event calendar. Is there some way to get around this?

    May 13, 2015 at 10:22 am #962366
    Josh
    Participant

    Hey,

    Thanks for reaching out to us!

    I tested this out on my local install and was able to replicate the issue you’re describing. When I tested, I wasn’t able to get any information to display for paid or free tickets.

    I’ve logged a ticket for this issue and have added this thread to our internal system for tracking bugs. As our team makes progress on this issue, we’ll notify you here.

    I apologize for the inconvenience and thanks for bringing this issue to our attention.

    Thanks!

    May 28, 2015 at 12:08 pm #965798
    Leah
    Member

    Hi there,

    Thanks again for your post. We wanted to get in touch and let you know that although we weren’t able to address this issue in our upcoming 3.10 release, it is still very much a priority. We have a ticket in our system and will be investigating a solution to be released in a future version. Thank you for your patience and support while we work on this!

    Cheers,
    The Events Calendar Team

    July 7, 2015 at 6:32 am #984215
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

    July 20, 2015 at 12:17 pm #987997
    Leah
    Member

    Hello,

    Thank you again for bringing this issue to our attention. We’re happy to say that we have added a fix for this into our upcoming version 3.11 release. Keep an eye on your Updates page for the new version. If you have any trouble with the update (or are still seeing this problem after you update) please start a new thread and we’d be happy to help out.

    Thank you for your patience while we got this release ready to go!

    Best,
    Leah
    and the rest of The Events Calendar team

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