[Josh]

Hey Matt,

Thanks for reaching out to us!

Can you link me to a page where this is occurring? Does appear to be happening to all venues or to particular venues on your site?

Thanks!

[Josh]

Hey Trevor,

Thanks for reaching out to us!

Does the event widget work normally when applied to sidebars without the sidebar selector plugin being activated? It sounds like this could be the primary source of conflict, if so, when activated do you see any javascript errors or any other issues on the page? You could try using the Developer tools within your browser to get more information about the conflict if this is what is occurring.

Let me know if this helps.

Thanks!

[Josh]

Hey Drew,

Thanks for reaching out to us!

By default, if “Enable Google Maps” is selected within the Event Settings > General tab, those settings should be automatically selected when creating new events.

If you find this isn’t the case when events are being created via a gravity form, an alternative could be to have a hidden field associated with the “_EventShowMap” meta field that gets set to “1” when the form is submitted.

Let me know if this helps.

Thanks!

[Josh]

Hey Katie,

Thanks for reaching out to us!

We do have a conditional which can be added to the conditionals within your snippet that you have provided for targetting the “My Events” loop. So, if you use “tribe_is_community_my_events_page()” you can check to see if the current view is the My Events view and not run the above code on that view.

Let me know if this helps.

Thanks!

[Josh]

Hey Paul,

No problem!

Unfortunately I’m not sure of a direct solution that would help in this case. You could construct custom URL queries and use a search parameter such as “/?s=yourterm” for filtering the results.

Let me know if this helps.

Thanks!

[Josh]

Hey Paul,

No problem!

Unfortunately I’m not sure of a direct solution that would help in this case. You could construct custom URL queries and use a search parameter such as “/?s=yourterm” for filtering the results.

Let me know if this helps.

Thanks!

[Josh]

Hey William,

Thanks for following up.

As a next step, would you mind re-downloading the plugin files from your account here, deleting the existing files on your server and uploading fresh versions of the plugin to your site?

If that doesn’t work, there are some additional steps (and possible snippet solutions) available within this Knowledgebase item https://theeventscalendar.com/knowledgebase/fixing-http-404-errors/ Let me know if any of this helps.

Thanks!

[Josh]

Hey,

No problem, and thanks for following up and confirming that you have tried deactivating plugins.

I took another look at the events on your site and I think I see what the problem may be. When creating a recurring event, you should create the first event for the set time of the first event. Currently it looks like you have the event time set to be a 2013 – 2014 date and then recurring on top of that (https://cloudup.com/cxoqPN2WiJx). This would cause the duplication issue you’re noticing.

The way you should make an event recurring is to create and event for a single day (July 9, 2014 9:00 am – July 9, 2014 5:00pm). You can then select the recurring feature for that event and have it recurring everyday until 2016. Does this make sense?

Let me know if this helps.

Thanks!

[Josh]

Hey Sully,

Thanks for reaching out to us!

At the end of your year of support and updates, your PRO plugin will still continue to work on your site. But like you said, we won’t be able to guarantee that they’ll continue to work as updates to the core plugin and WordPress are made.

When renewing, we do have a renewal discount that you’ll be able to use when the time for renewal does come up.

Let me know if this helps.

Thanks!

[Josh]

Hey Roger,

Thanks for reaching out to us!

It sounds like you’re wanting to run a site that has both The Events Calendar and WooCommerce but you don’t want them interacting with each other?

If that’s the case you should be fine running them both on the same site. Your events will work as normal as will your WooCommerce products.

Let me know if this helps.

Thanks!

[Josh]

Hey Omar,

Thanks for your interest in our plugins and improving the quality of our translations!

We do have http://translations.theeventscalendar.com where you can update translations and submit them for approval. From there you can download the latest versions of approved translations.

Let me know if this helps.

Thanks!

[Josh]

Hey Paul,

Thanks for reaching out to us!

The APM is a filter for the backend display of events. In this case, the settings and filters there won’t work for the front-end display of events. I do believe that the Event Rocket plugin though does have some shortcode options that will allow you to filter the output more granularly by tags or categories.

Let me know if this helps.

Thanks!

[Josh]

Hey William,

Thanks for reaching out to us!

Your site looks great! I’m actually from the Atlanta area myself and think this could be a great resource!

Looking over the previous thread, can you verify that you’ve re-saved your permalinks on the the Settings > Permalinks tab? You don’t need to change any settings there, just re-saving what’s there will cause the rewrites to be flushed. This is typically the best solution for 404 issues on sites.

Let me know if this helps.

Thanks!

[Josh]

Hey Chris,

Thanks for reaching out to us!

I apologize for the inconvenience and confusion around our plugin and use on multisite. We’ve recently made some license changes you can find more information about this in our Knowledgebase article https://theeventscalendar.com/knowledgebase/multisite-license/.

Let me know if you have any further questions or requests about your particular scenario after reviewing this information.

Thanks!

[Josh]

Hey Catherine,

Thanks for reaching out to us!

I took a look at your account and saw the purchase but noticed that it wasn’t directly applied to your license. Not sure what happened in the process but I’ve updated your license so you should see the update available for download within your site shortly.

Let me know if this helps.

Thanks!

[Author]

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