Google maps link shows a different location to the google map

[Matt]

I am using longitude and latitude to set the location of some events. When I do this the map on the event shows the accurate location but if you click on the + Google Map link it shows a different location.

[Josh]

Hey Matt,

Thanks for reaching out to us!

Can you link me to a page where this is occurring? Does appear to be happening to all venues or to particular venues on your site?

Thanks!

[Matt]

This reply is private.

[Josh]

Hey Matt,

Thanks for following up with that additional information.

I took a look at the link and dug a little further and noticed that by default, the Google map link will link to the map based on the address of the venue whether or not the latitude and longitude feature is selected on the venue settings.

I’ve created an internal ticket for this issue. I’ve added this thread to that ticket and you’ll be notified here as we make progress on this issue.

I apologize for the inconvenience.

Thanks!

[Matt]

Thanks Josh

[Josh]

Hey Matt,

No problem. I’ll go ahead and close this thread for now. You’ll still receive updates here as we make progress, however if you have any further questions, please don’t hesitate to open a new thread.

Thanks!

[Leah]

Hi there,

We wanted to check in here and update you on our progress. Although we weren’t able to address your issue in our upcoming release (3.11) we do still have it on our radar. Thank you for your patience while we continue working on a fix for the problem you reported. We will do our best to keep you posted when we have a solution in place. In the meantime, if you need help or find that the issue you reported here is no longer a problem, please feel free to start another thread.

Thanks again for your patience and understanding!

Cheers,
Leah
and the rest of The Events Calendar team

[Leah]

Hello,

Thank you so much for reporting this. We are happy to tell you that a solution to this issue is part of our upcoming 3.12 release! We are doing the final testing and then the new version will be released. Keep an eye on your dashboard Updates page!

If you experience any difficulty with the update or find that the issue you reported in this thread is not resolved in 3.12, please open a new thread and we can help you. Thank you for your patience and support as we work to improve our plugins!

Best,
Leah
and The Events Calendar team

[Author]

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