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AuthorPosts
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July 9, 2015 at 7:27 am #985016
Nathan Rippke
ParticipantWhen we add an event to our site: http://www.crievehallpeople.com, it duplicates the event sometimes in the hundreds, sometimes in the thousands. We can’t seem to find any reason this would be happening. Anyone else experience this? We are up to date with WordPress.
July 9, 2015 at 7:32 am #985051Josh
ParticipantHey,
Thanks for reaching out to us!
This definitely sounds like a frustrating issue to be having and I apologize for any inconvenience this has caused. To start, can you verify that you’ve followed the Testing for Conflicts procedures completely by taking your site back to a completely “vanilla” WordPress install with all additional plugins deactivated and a default WordPress theme installed to see if the issue persists then? If it doesn’t, you can reactivate the plugins one by one to find out where the conflict is occurring.
Let me know if this helps.
Thanks!
Let
July 9, 2015 at 8:53 am #985085Nathan Rippke
ParticipantThanks for the reply! I have deactivated plugins and it is still happening. Can you dig further into this please? It’s also hard to test by trial and error since the last time I added an event, it added it 62,000 times. The server times out, and I can’t bulk delete 🙁
July 10, 2015 at 10:00 am #985447Josh
ParticipantHey,
No problem, and thanks for following up and confirming that you have tried deactivating plugins.
I took another look at the events on your site and I think I see what the problem may be. When creating a recurring event, you should create the first event for the set time of the first event. Currently it looks like you have the event time set to be a 2013 – 2014 date and then recurring on top of that (https://cloudup.com/cxoqPN2WiJx). This would cause the duplication issue you’re noticing.
The way you should make an event recurring is to create and event for a single day (July 9, 2014 9:00 am – July 9, 2014 5:00pm). You can then select the recurring feature for that event and have it recurring everyday until 2016. Does this make sense?
Let me know if this helps.
Thanks!
July 25, 2015 at 7:05 am #990235Support Droid
KeymasterThis topic has not been active for quite some time and will now be closed.
If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help. -
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