[Josh]

Hey Oliver,

No problem! I’ll go ahead and close this thread for now.

If you have any further questions, please don’t hesitate to open a new ticket.

Thanks!

[Josh]

Hey Winston,

Thanks for providing me with those screenshots! I took a look and I believe I see the issue here. When creating the app, the Application URL here https://www.dropbox.com/sh/v2o116eicfndx8t/AAC0209Md_xpmAn9GSPkgvota?dl=0&preview=Screen+Shot+2015-08-24+at+9.03.19+AM.png) should NOT include the “wp-admin” at the end of it.

Let me know if removing that and updating allows you to authorize your app.

Thanks!

[Josh]

Hey Branson,

Thanks for following up! An export of the entire site (you can exclude users and usermeta if you would like) would be fine. You can then send the download link as a private reply here.

Thanks!

[Josh]

Hey Karen,

Thanks for following up with us.

I think I’m understanding what you’re requesting now. The look ahead months setting won’t retroactively delete future events within a recurring event that has already been created. That is, if you first create an event to recur daily for the next three months and then go and change this setting https://cloudup.com/c1SWxRz8fs4 to be 2 months it won’t go back and delete that extra month. It’ll only prevent future recurring events from being created more than 2 months out.

That being said, it sounds like we have a bigger issue here if your calendar is creating 635 events a day that you didn’t want to be created. Would you mind sending me a screenshot of the recurrence settings for when you created the event?

Thanks!

[Josh]

Hey Felix,

Thanks for reaching out to us!

I don’t know of any off hand that are stated as being incompatible. Most plugins should work even if they also use Google Maps. The problems arise when resources getting added globally rather than just on the pages that require them.

The best thing to do is just give them a try and find the one that works best for what you’re trying to accomplish.

Let me know if this helps.

Thanks!

[Josh]

Hey Tumikia,

Thanks for reaching out to us!

Could you try adding the following snippet to your theme’s (or child theme’s) “functions.php” file:

add_action( 'init', 'ce_rehook_community_parse_request' );

function ce_rehook_community_parse_request() {
if ( ! class_exists( 'WP_Router' ) ) return;
$callback = array( WP_Router::get_instance(), 'parse_request' );

remove_action( 'parse_request', $callback, 5 );
add_action( 'parse_request', $callback );
}

You can add this at the end of the following before any closing “?>”

Let me know if this helps.

Thanks!

[Josh]

Hey Cindy,

Thanks for reaching out to us!

I tested an import using different symbols and wasn’t able to replicate. Would you mind providing the CSV you’re using in a private reply so I can see if there is anything different to the import files.

Thanks!

[Josh]

Hey Jake,

Thanks for reaching out to us!

It appears you may have gotten this issue resolved? I took a look at your site at http://vcpjn.org/calendar and just see the calendar and then the text at the bottom of the page with no events list displaying afterwards.

Let me know if I missed something when looking at the site or if I’m looking at the wrong link.

Thanks!

[Josh]

Hey Jacob,

Thanks for reaching out to us!

I took a look at your site and was able to get to a Venue page here http://spiritberlin.org/veranstaltungsort/osho-studio/. Are you not able to see this page? It may have been a temporary propagation issue or potential a caching issue with the DNS change.

If you’re unable to see the venue page, try clearing your browser history and cache and see if that helps.

Thanks!

[Josh]

Hey Robert,

Thanks for reaching out to us!

You don’t need our PRO plugin for the Tickets plugins to work. You’ll just need our free Core Events Calendar plugin as well as the associated shopping cart plugin for the Ticketing system that you chose to get the full features for the Ticketing plugins.

I took a look at our internal tickets for the integration and it looks like that feature is currently on hold. It has been worked on and it looks like it will be addressed again in the future, however I can’t give a set date to when that would be available.

Thanks!

[Josh]

Hey Kayla,

Thanks for reaching out to us!

1. Sure thing! You can definitely migrate the events to your new domain. Do you have access to phpMyAdmin for your existing site? If so, our plugin has a built-in CSV importer so you can export the events from your original site’s phpMyAdmin and then import them directly on your new site within the Events > Import section of your new site.
2. You can also switch the license to the new site. You’ll just need to deactivate your old site on your account here https://theeventscalendar.com/license-keys/. You can then add your existing license key within the dashboard of your new site and it should validate.

Let me know if this helps.

Thanks!

[Josh]

Hey sdep,

Thanks for reaching out to us!

I’m sorry for the inconvenience this issue has caused. A couple of quick questions that’ll help us in diagnosing and finding a solution:

1. This occurred after updating just our plugins? Or were there updates on both plugins that caused the conflict?
2. Will the form emails work with just The Events Calendar activated and not PRO? Or does Core have to be deactivated as well?

Thanks!

[Josh]

Hey Mariko,

I took a look at your site and it appears that there is a javascript error with the default jquery.js file included with WordPress on your site. This would definitely prevent the calendar from working since the majority of the displays are controlled via javascript.

1. You could try re-downloading WordPress from and uploading a fresh version to your site via FTP. Ensure that you exclude the “wp-config.php” and your “wp-contents” when uploading so you don’t overwrite those files or folders on your server.
2. Alternatively, you could try this plugin https://wordpress.org/plugins/jquery-updater/. If so, let me know if that changes anything on the site.

Thanks!

[Josh]

Hey Arina,

Thanks for reaching out to us!

This technically could be possible, however it would require some customization to the import process as well as the front-end display of events.

You would need to tie that “busy” status to some sort of meta for the event within WordPress. This could be a new custom meta or maybe even a “busy” Event Category term that gets selected for the event.

If you chose the category route, you would then be able to target those “busy” events on the front-end of your calendar and make them display differently than the other events via CSS.

I’m sorry I’m not able to give you a more direct response on this one. However, hopefully this will help to get you pointed in the right direction.

Thanks!

[Josh]

Hey Stephan,

Thanks for reaching out to us!

For our Ticketing plugins, all of the payment processing as well as product pricing is handled by the shopping cart system of your choice.

I did do a little digging and did find something that may help to get you pointed in the right direction. If you’re willing to dig into the code a little bit, https://wordpress.org/plugins/wp-e-commerce-bulk-category-pricing/ allows you to bulk add discounts and other modifications to a category of products, you could use that as a starting point for the addition of the transaction fee that you would like to add.

Let me know if this helps.

Thanks!

[Author]

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