Hunter

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Viewing 15 posts - 3,406 through 3,420 (of 4,025 total)
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  • in reply to: Google Maps stopped displaying? #1104316
    Hunter
    Moderator

    Welcome back Bill,

    Sorry to hear you’re still experiencing complications :-/ Never fun!

    We appreciate the compliments and wish you the best of luck finding a theme that fits your criteria. Thanks for sticking with us and please let us know if you have any more questions or concerns. Have a good week!

    in reply to: iPad category view will not reset #1103989
    Hunter
    Moderator

    Hi Carole,

    Welcome back to the forums and sorry to hear about the issue on the iPad. When you follow our Testing for conflicts guide, does the issue still occur? Let me know and we’ll go from there!

    in reply to: Can't generate repeating event #1103987
    Hunter
    Moderator

    Hey Keith,

    Welcome back to the forums. I just tried creating a series of recurring events with the same settings you have in the screenshot provided. I was able to successfully create 8 events, the first starting on April 22nd and the eighth event ending on June 10th.

    When you search for the title of the recurring event in Events > Events in your wp-admin, do you only find one event? Lastly, I see you checked Yes to reverting back to the default WP theme and deactivating other plugins as recommended in our Testing for conflicts guide, but can you please confirm this?

    Thank you for choosing PRO and I look forward to getting this issue resolved. Have a good one.

    Hunter
    Moderator

    Hi and thanks for the post,

    We have logged a bug about the issue you’ve described. I’ve tagged this forum topic so the developers can reference it while working towards a resolution. Stay tuned to your WordPress dashboard and theeventscalendar.com/blog for maintenance release notes.

    Thank you for your patience while we get this fixed and have a good week!

    in reply to: Events not listing chronologically #1103876
    Hunter
    Moderator

    Hey Lars,

    We’ve just logged a bug today about the issue you’re experiencing. I’ve added this thread so the developers can reference it while working towards a resolution. Stay tuned to your wp-admin and theeventscalendar.com/blog for maintenance release info.

    Thanks for letting us know about the issue and have a good week!

    in reply to: Disable search bar #1103869
    Hunter
    Moderator

    I spaced providing this KB article: Understanding and customizing the Tribe Events Bar

    That should help too!

    in reply to: Events Showing Up Out Of Order #1103868
    Hunter
    Moderator

    Hey Jason,

    We have located a bug in regards to the issue you’ve reported. My apologies for the delay on this, but I wanted to let you know that we are hard at work on a fix, so keep an eye on your wp-admin and theeventscalendar.com for maintenance release notes.

    Thank you again for the detail and patience on your end. Take care!

    in reply to: Events Showing Up Out Of Order #1103866
    Hunter
    Moderator

    Hey Gareth,

    After some conversing with my fellow support team members, we’ve confirmed there is indeed an issue with events displaying by the date they were posted rather than the actual date of the event.

    With that said, we are already hard at work for a fix, so keep an eye on your WP-admin and theeventscalendar.com/blog for maintenance release info. Thanks for letting us know about the issue and also for being so patient! Have a good week!

    in reply to: Disable search bar #1103864
    Hunter
    Moderator

    Hey Stefan,

    Thanks for reaching out! Does the issue still occur after following our Testing for conflicts guide?

    You can hide the mentioned fields via CSS with the following code:

    .tribe-bar-disabled #tribe-bar-form {
    border-radius: 3px;
    width: auto;
    display: none;
    }

    You could also remove the bar completely via a template override as explained in our Themer’s Guide.

    Let me know if this helps and we’ll go from there. Have a good rest of your day.

    in reply to: Ticket sale section higher up the page #1103848
    Hunter
    Moderator

    Hey Jamie,

    Welcome to the forums and thank you for choosing Event Tickets Plus! We actually have a Knowledgebase article that explains how to do exactly what you describe! Take a look and let me know if you need any further assistance.

    Again, thanks for choosing us for your event ticketing needs and have a good rest of your Monday!

    in reply to: Google Maps stopped displaying? #1103824
    Hunter
    Moderator

    Hi to you both!

    @Bill – thanks for the follow-up response. Go ahead and try what Marcin has recommended and if that doesn’t work, reach out out to the theme author to see if they have any more insight on the issue. @Marcin – thanks for stepping up! We truly appreciate the cross-support shown on your end, especially since you’re using the same theme!

    Thanks to the both of you again and have a good week!

    in reply to: Map View preview size #1103820
    Hunter
    Moderator

    Hey Philip,

    You can change the image size via CSS by right-clicking your mouse and opening “Inspect.” From there, you can identify the correct class (.tribe-events-list .tribe-events-event-image) and make changes via your theme’s style.css file.

    Another method would be to do a template override. You’ll need to replace the featured image size found in the-events-calendar/src/views/list/single-event.php on line 64:

    <?php echo tribe_event_featured_image( null, 'medium' ) ?>

    You can also edit the medium thumbnail size in your WP’s Setings > Media options panel.

    Best of luck with the theme customizations and please note that this is about all I can assist as these types of conflicts/requests are out of the scope we’re able to cover.

    Thanks for choosing PRO and have a good week.

    in reply to: Event Details #1103804
    Hunter
    Moderator

    Hey Klaus,

    Thanks for letting me know the issue has been resolved and I’m glad to hear you’re started in the right direction! Have a good week and please feel free to open a new thread if you have any more questions or concerns.

    in reply to: Change Plugin to Event Tickets Pro #1103489
    Hunter
    Moderator

    Thanks for letting me know I’ve answered your question. Take care!

    in reply to: 4 columns in photo view #1103488
    Hunter
    Moderator

    Hello Hani,

    Welcome back!

    The functionality you describe is not a built-in feature, but I can definitely see the validity in it! If you have a second, please visit our UserVoice Feature Ideas and add the feature as a request if it hasn’t been already.

    To get started changing the columns from 3 to 4, you’ll need to familiarize yourself with the Isotope Script as it’s what we use to create the layout.

    Then we run a script to initialize Isotope on that page.

    /events-calendar-pro/resources/tribe-events-photo-view.min.js

    Non-minified Version:

    /events-calendar-pro/resources/tribe-events-photo-view.js

    So to change the formatting you can wp_dequeue_script the first script and then replace it with your own.

    Good luck with the customizations and thanks for reaching out. Have a great weekend!

Viewing 15 posts - 3,406 through 3,420 (of 4,025 total)