Gustavo Bordoni

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Viewing 15 posts - 76 through 90 (of 400 total)
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  • in reply to: Create Ticket Via WooCommerce Product #955341
    Gustavo Bordoni
    Keymaster

    Hi Sheree,

    Unfortunately for now that is the only option, unless you are a developer and you know how to deal with this problem from another angle.

    I will bring this up as a possible improvement of our plugin, but I cannot make any promises.

    My Best Regards,

    Gustavo Bordoni
    Keymaster

    Hi Cassandra,

    It worked like a charm, I will do the required testing. It will take me a few days to get back to you, bear this one with me.

    My Best Regards,

    Gustavo Bordoni
    Keymaster

    Hi Cassandra,

    I cannot open it, says it’s by request only.

    My Best Regards,

    Gustavo Bordoni
    Keymaster

    Hi Cassandra,

    I would suggest you to use this plugins BackWPUp, it will allow you to create a database backup with ease.

    PS: No need to but the Pro version, just download the .SQL file and upload it somewhere and post the link. I will tell you afterwards that you can delete the file and I will erase the link from the forum also.

    Gustavo Bordoni
    Keymaster

    Hi Cassandra,

    On this case, I think that’s a real bug in our code, but it’s hard to pin point where is the source without having a good environment to do my testings. Can you provide us with a copy of your Database (SQL) file, so that I can try it locally and see what might be happening?

    If you send it to us, please keep in mind to set the answer to private.

    My Best Regards,

    in reply to: I don't want to modify core plugin code. Is it possible? #954821
    Gustavo Bordoni
    Keymaster

    Right Vladimir,

    On this case you cannot change only the Placeholder and the Caption, you will need to overwrite the whole field. What I mean is, remove the old one and replace with yours, same functionality only changing the Caption and Placeholder.

    My Best Regards,

    in reply to: I don't want to modify core plugin code. Is it possible? #954739
    Gustavo Bordoni
    Keymaster

    Hi Vladimir,

    Thanks for reaching out to us here on our support forum.

    So what you should look at a filter: ‘tribe-events-bar-filters’

    You will need to remove the current field then add new one.

    		if ( class_exists( 'Tribe__Events__Events' ) ){
    			$instances['tec'] = Tribe__Events__Events::instance();
    		} else {
    			$instances['tec'] = TribeEvents::instance();
    		}
    
    		remove_filter( 'tribe-events-bar-filters', array( $instances['tec'], 'setup_keyword_search_in_bar' ), 1, 1 );
    		add_filter( 'tribe-events-bar-filters', 'new_field_function_filters', 10, 1 );
    

    If there is any questions feel free to ask, but this will require development knowledge.

    My Best Regards,

    in reply to: Adding Tags to Submit Events Form #954718
    Gustavo Bordoni
    Keymaster

    Hi Robyn,

    Thanks for reaching out to us here on our forums, and sorry for the delay but I was crafting a snippet to solve your issue.

    Actually it’s a plugin, in which you just need to activate the plugin and the “Event Tags” field will be shown on the Community Form.

    Hit the link below and follow the How to Instructions:

    https://github.com/bordoni/tec-forum-support/tree/plugin-954138

    My Best Regards,

    Gustavo Bordoni
    Keymaster

    Hi Cassandra,

    That is a very weird bug so I will ask you install and activate this plugin: https://wordpress.org/plugins/debug-bar/

    Then activate the “Debug mode” on our Settings page, and reply with any errors that pop on the console when you visit the Event with a map missing.

    Note: you might want to wait until later on on the day to do it, when there are less users visiting, in case there is any weird messages from the debug.

    My Best Regards,

    in reply to: Create Ticket Via WooCommerce Product #954698
    Gustavo Bordoni
    Keymaster

    Hi David,

    Thanks for reaching out to us here on our support forum.

    So unfortunately you cannot associate a WooCommerce Product as ticket, only creating it via our interface.

    But you can create it from our interface then after edit this product.

    My Best Regards,

    in reply to: New User Questions #954686
    Gustavo Bordoni
    Keymaster

    Hi Thad,

    Thanks for reaching out to us here on our support forums.

    Unfortunately your first request is not possible, without a really good developer to craft this solution for you.

    And judging that you bought the Filter Bar add-on you saw how to accomplish the second one.

    My Best Regards,

    Gustavo Bordoni
    Keymaster

    Hi Cassandra,

    Thanks for reaching out to us here on our support forum.

    Can you point me to what URL this is happening?

    Note: This problem normally happens when our plugin wasn’t able to reach the Google Maps API and we don’t have the coordinates stored in the Database. Check if inside your settings page you have any messages about the Maps API, on some cases it will require an action from you.

    My Best Regards,

    in reply to: Date order in widget #954678
    Gustavo Bordoni
    Keymaster

    Hi René,

    Thank for reaching out to us, and sorry for the delay on my answer.

    Currently do you have any snippets from our team’s support active? If not please check out Testing for conflicts page.

    In the mean time I will try to reproduce this behavior locally.

    My Best Regards,

    in reply to: Custom menu based on event category #954252
    Gustavo Bordoni
    Keymaster

    Hi Keith,

    Take a look at this article: http://premium.wpmudev.org/blog/add-menus-to-wordpress/

    This should help you place a new Menu Instance.

    My Best Regards,

    Gustavo Bordoni
    Keymaster

    Hi Lee,

    I’ve done extensive testing and I wasn’t able to reproduce the bug.

    I would like ask you to check if this pages are still been duplicated, if its can you please check if changing the theme or deactivating all the plugins stops the replication. It wont delete all the instances on the Database but check if it happens.

    My best regards,

Viewing 15 posts - 76 through 90 (of 400 total)