Gustavo Bordoni

Forum Replies Created

Viewing 15 posts - 61 through 75 (of 400 total)
  • Author
    Posts
  • in reply to: Add tickets meta to woocommerce order items #956181
    Gustavo Bordoni
    Keymaster

    Hi Jerome,

    I cannot see the “Backoffice” image, it seems like it’s broken.

    I will send you a link to a plugin Snippet which accomplish both of the things you need, but It will require some time, are you ok with that?

    My Best Regards,

    in reply to: Incorrect redirect when wrong date specified in URL #956158
    Gustavo Bordoni
    Keymaster

    Hi Ngaire,

    So keep an eye on our Pro Release Notes, but I can safely say that this bug won’t be solved for the next release as it is in it’s final stages of testing.

    If there is anything I can do to assist you let me know.

    My Best Regards,

    in reply to: Add tickets meta to woocommerce order items #956150
    Gustavo Bordoni
    Keymaster

    Hi Jerome,

    Thanks for reaching out to us here on the forum.

    Sorry for wasting your time with a delayed answer, but I didn’t fully understand what you want to accomplish.

    Can you elaborate your answer a bit more, maybe with a few screenshots.

    My Best Regards,

    in reply to: Incorrect redirect when wrong date specified in URL #956146
    Gustavo Bordoni
    Keymaster

    Hi Ngaire,

    Sorry for the delay on my answer, and thanks for reaching out to us here on the forum.

    I was trying to reproduce this bug I was able to do it on my localhost, but unfortunately we don’t have a solution for this problem, this will require a developer to fix the bug.

    So I’m creating a Ticket on our bug tracker and our team will take a closer look and find a solution. But unfortunately there isn’t much we can do to solve your issue for now.

    My Best Regards,

    in reply to: Events Community Addon – Redirect Loop from hell #956140
    Gustavo Bordoni
    Keymaster

    Hi Elizabeth,

    Thanks for reaching out to us here on our support forum.

    So I saw that you are using a category called “Events”, and it might be confusing the Redirect structure, because I tried the http://www.stayclassyarizona.com/events and it is working as expected, and I didn’t see any redirects.

    Can you provide what is the current status of the problems?

    My Best Regards,

    in reply to: Find Events Tab (Default Open on Mobile) #956138
    Gustavo Bordoni
    Keymaster

    Hi Paul,

    Thanks for reaching out to us here on our support forum.

    I saw that you accomplished what you were aiming for, if I’m not correct please can you send me a screenshot pointing where is the “Find Events” that you want to have open by default.

    My Best Regards,

    in reply to: Maps does not work #956135
    Gustavo Bordoni
    Keymaster

    Hi Antonio,

    I’m glad that you were able to solve your issue.

    I would like to point that when you comment again on your thread before we answer, it moves it down on our Queue priority, so to have a faster answer time try to summarize everything in just one post, =)

    Since you marked the correct answer I’m also closing this thread.

    in reply to: Error or Conflict crashes all WordPress themes #956126
    Gustavo Bordoni
    Keymaster

    Glad to hear that Miguel, I will close the thread since you already marked the correct answer.

    in reply to: Add a Calendar Category shortcode on page #955579
    Gustavo Bordoni
    Keymaster

    Hi Tanner,

    Thanks for reaching out to us here on our support forum.

    I would like to mention that you can do that with a plugin developed by one of our developers to supplement some of the needs from The Events Calendar, such as the need for shortcodes.

    Check out Event Rocket, read the documentation it’s all you need.

    My Best Regards,

    in reply to: Going from free to paid #955578
    Gustavo Bordoni
    Keymaster

    Hi Jacob,

    Thanks for reaching out to us here on the support forum.

    For the Pro version of the plugin to work you will need the original Version as well, just use the FTP to upload the Pro version to the plugins directory.

    Don’t worry this process wont delete your current events, they will remain.

    My Best Regards,

    in reply to: Font Display on Android Mobile vs iPhone Mobile #955577
    Gustavo Bordoni
    Keymaster

    Hi Christian,

    Thanks for reaching out to us here on the support forum.

    I would like to know which version of the iOS we are talking and which iPhone, so that we can do the proper testing and create a ticket on our bug tracker.

    My Best regards,

    in reply to: Limit to add the Event on user roles #955406
    Gustavo Bordoni
    Keymaster

    Glad to help Evgenii, I will close the thread and mark the correct answer.

    in reply to: Limit to add the Event on user roles #955399
    Gustavo Bordoni
    Keymaster

    Hi Evgenii,

    Thanks for reaching out to us here on the forum.

    Sorry, but unfortunately we don’t have this feature in our plugin yet.

    That said you have two possible options:

    1. Suggest it on our UserVoice Forum, and our development team will take it in consideration for future releases
    2. Hire a WordPress developer to create this feature for you

    If this said Developer wants some guide on how he could approach this, he can reply here and I will give him some tips on how to do it.

    Sorry for not been able to accomplish more here.

    My Best Regards,

    in reply to: Error or Conflict crashes all WordPress themes #955343
    Gustavo Bordoni
    Keymaster

    Hi Miguel,

    Thanks for reaching out to us with this issue here on our support forum.

    I would like to point out that this normally happens when you have either:

    • Too many plugins installed
    • Your server is not ready for the plugins you installed

    So you can raise the amount of memory you server can you by following this guide, but it that doesn’t help you will need to contact you hosting company.

    If that doesn’t help you will need to deactivate the plugin that is causing this issue, or the combination of plugins.

    My Best Regards,

    in reply to: Adding Tags to Submit Events Form #955342
    Gustavo Bordoni
    Keymaster

    Hi Robyn,

    Thanks for the feedback, I will close this thread and mark the correct answer.

    My Best Regards,

Viewing 15 posts - 61 through 75 (of 400 total)