Events Community Addon – Redirect Loop from hell

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  • #955591
    Elizabeth
    Participant

    Hi,
    I am using the Divi Theme by elegant themes.
    The whole site launched 2 weeks ago. This past week was the build out.
    Wordpress is equally new 4.1.1
    There are NO customizations.

    I bought Events Calendar PRO (2x now)
    and the Community Events addon plugin.

    After installing and and connecting it up two days ago my site imploded. Every page including http://www.stayclassyarizona.com/wp-admin and /wp-login with access to my WP-admin dashboard kept redirecting back to the homepage. So with no access to the backend of my site I was unable to test plugins added.

    The Community addon was active but never used. The day before the redirect hell loop I added one event through the wp dashboard backend that saved created 6 identical events daily and polluted by calendar.

    Thank was all yesterday.

    Today, the redirect loop is still present BUT now the homepage is all white with a string of simple black text that says “This website is temporarily down.”

    So, 2 hours on the phone with my hosting company today and we finally found the issue is the community events addon. There are a small handful of plugins on the website, almost all from elegant themes.

    My Questions:
    1> Do you have a code fix for this?
    2> Are you updating the community events addon soon?
    3> I need a fix for this issue and quick. Users being able to add events is a required asset of the site.

    I’ve read a ton of forum posts and a few people have the same issue. I see from a post in late 2014 stating with the new release the issue will be fixed. At this point the issue still exists.

    I tried this too. Not helpful.

    Testing Conflicts With Themes and Other Plugins

    This topic seems similar but a year old.
    https://theeventscalendar.com/support/forums/topic%2Fwp-admin-login-page-gone/?source=tri.be

    #956140
    Gustavo Bordoni
    Keymaster

    Hi Elizabeth,

    Thanks for reaching out to us here on our support forum.

    So I saw that you are using a category called “Events”, and it might be confusing the Redirect structure, because I tried the http://www.stayclassyarizona.com/events and it is working as expected, and I didn’t see any redirects.

    Can you provide what is the current status of the problems?

    My Best Regards,

    #984026
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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