Home › Forums › Calendar Products › Community Events › Events Community Addon – Redirect Loop from hell
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Support Droid.
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April 14, 2015 at 8:26 pm #955591
Elizabeth
ParticipantHi,
I am using the Divi Theme by elegant themes.
The whole site launched 2 weeks ago. This past week was the build out.
Wordpress is equally new 4.1.1
There are NO customizations.I bought Events Calendar PRO (2x now)
and the Community Events addon plugin.After installing and and connecting it up two days ago my site imploded. Every page including http://www.stayclassyarizona.com/wp-admin and /wp-login with access to my WP-admin dashboard kept redirecting back to the homepage. So with no access to the backend of my site I was unable to test plugins added.
The Community addon was active but never used. The day before the redirect hell loop I added one event through the wp dashboard backend that saved created 6 identical events daily and polluted by calendar.
Thank was all yesterday.
Today, the redirect loop is still present BUT now the homepage is all white with a string of simple black text that says “This website is temporarily down.”
So, 2 hours on the phone with my hosting company today and we finally found the issue is the community events addon. There are a small handful of plugins on the website, almost all from elegant themes.
My Questions:
1> Do you have a code fix for this?
2> Are you updating the community events addon soon?
3> I need a fix for this issue and quick. Users being able to add events is a required asset of the site.I’ve read a ton of forum posts and a few people have the same issue. I see from a post in late 2014 stating with the new release the issue will be fixed. At this point the issue still exists.
I tried this too. Not helpful.
This topic seems similar but a year old.
https://theeventscalendar.com/support/forums/topic%2Fwp-admin-login-page-gone/?source=tri.beApril 16, 2015 at 3:00 pm #956140Gustavo Bordoni
KeymasterHi Elizabeth,
Thanks for reaching out to us here on our support forum.
So I saw that you are using a category called “Events”, and it might be confusing the Redirect structure, because I tried the http://www.stayclassyarizona.com/events and it is working as expected, and I didn’t see any redirects.
Can you provide what is the current status of the problems?
My Best Regards,
July 7, 2015 at 6:31 am #984026Support Droid
KeymasterThis topic has not been active for quite some time and will now be closed.
If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help. -
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