Gustavo Bordoni

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Viewing 15 posts - 301 through 315 (of 400 total)
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  • in reply to: Possible Rookie Error… #943554
    Gustavo Bordoni
    Keymaster

    Hi Marty,

    Thanks for reaching out to us.

    To help you further on this problem I will ask you 2 things:

    1. Send us some screenshots of how the WooCommerce tickets are configured and how the event is configured
    2. Send us a public URL that we can check how it’s showing so that we can check what is the issue

    My Best Regards,

    Gustavo Bordoni
    Keymaster

    Hi Andre,
    Thanks for reaching out to us.

    This will depend on how this Urban Mag theme is configured, we use the single.php or the page.php depending what you chose on our “Settings” » “Display”.

    I can safely say that for most of the themes that’s a trivial process, but depending on how your theme was configured it might require further development knowledge.

    If this information didn’t help you, please reply with more information like links to exemples of what is happening and what is your goal, and I will help you solve the issue.

    My Best Regards,

    in reply to: Background Images for Month View #943551
    Gustavo Bordoni
    Keymaster

    Hi Dan,

    Thanks for reaching out to us, let me help you to achieve your goal here.

    I’ve create this single-event.php template for you, you only need to place it inside of your Current WordPress Theme in the following path:

    /your-theme/tribe-events/month/single-event.php
    

    https://gist.github.com/bordoni/ed06cb2e1a0316d733eb

    I hope this resolves your issue.

    My Best Regards,

    in reply to: Open Graph tags and the photo facebook pulls #943537
    Gustavo Bordoni
    Keymaster

    Hi Johanna,

    Sorry for the delay on my answer. I think your best bet to solve your problem is to use a Plugins that creates that structure completely focused on SEO and social structure.

    WordPress SEO from Yoast should solve your problems, I’ve used that on my test site to solve the issue you are reporting and it was a total success.

    My Best Regards,

    in reply to: change to venue admin list view #943533
    Gustavo Bordoni
    Keymaster

    Hi Jen,

    I created this video explaining how you can accomplish what you want using Admin Columns with Advanced Custom Field and The Events Calendar.

    I hope it helps you solve your questions.

    My Best Regards,

    in reply to: Registration/ Buy Tickets Closes Early #942971
    Gustavo Bordoni
    Keymaster

    Hi Sean,

    I saw that you posted as you were in version 3.8 of our plugin, and we always fix some issues from version to version, can you make sure you are on the latest version.

    If you are already on the latest version let me know and I will debug this, and if I can reproduce the bug I will create a ticket for the development team to work on it.

    My Best Regards,

    in reply to: Open Graph tags and the photo facebook pulls #942657
    Gustavo Bordoni
    Keymaster

    Hi Johanna,

    Thanks for reaching out to us.

    When I tested on the links you’ve sent me it seemed to be working, can you point me to what was expected and what is happening? So that I can help you further on your issue?

    My Best Regards,

    in reply to: Registration/ Buy Tickets Closes Early #942656
    Gustavo Bordoni
    Keymaster

    Hi Sean,

    Thanks for reaching out to us.

    I think your problem might be related to Timezone, can you set your WordPress timezone to UTC-0 to test if that’s the problem?

    My Best Regards,

    in reply to: + and – on the ticket buy list are not showing #942497
    Gustavo Bordoni
    Keymaster

    Hi Guido and Jos,

    Sorry for the delay but I was checking up if that problem was reported already, and yes it seems to be related to the latest WooCommerce version. Our team of developers will be on top of that bug real soon.

    Jos seems to be using a + and – sign or his site. Can you share here what was your solution? Our team will see what is the bug.

    Sorry If I wasn’t able to solve you problem right away, but I will try to come up with something that might solve your problem while you are waiting for the update.

    My best Regards,

    in reply to: change to venue admin list view #942496
    Gustavo Bordoni
    Keymaster

    Hi Jen,

    Thanks for reaching out to us.

    We don’t offer that feature on our plugin Core but there is a very good plugin that is built specifically for that, and I can safely say that is your best option.

    Plugin: CodePress Admin Columns

    I hope this solves your problem, my Best Regards.

     

    in reply to: Community Events – Administration Overwrite #942495
    Gustavo Bordoni
    Keymaster

    Hi Peter,

    Thanks for reaching out to us and let me try to help you on these questions.

    On the Community event, what you can actually do is let the users submit their events, but it goes through a review process, in which the Administrator can do whatever he wants with the information.

    Unfortunately we currently do not provide full support on the Administration Fields yet, but that’s a feature that will be implemented, it’s already been structured by the development team, so in one of the next versions it will be out, but be aware that the plugin is an effort of a big team, so there is no estimate on when it will be released.

    My Best Regards,

    in reply to: Can't register event from within WordPress #942280
    Gustavo Bordoni
    Keymaster

    Hi Yanyong,

    Thanks for reaching out to us, and welcome to the The Events Calendar Forums, or TEC.

    Your problems seems to be a JavaScript error, so I will ask you to try our the things pointed in our Conflicts Page.

    If that doesn’t solve your issue, can you check if your Browser Console has any errors, check this page to see how to do that. If that’s the case please send us the message it shows you.

    My Best Regards,.

    in reply to: Paypal Standard Checkout not Sending Tickets #942278
    Gustavo Bordoni
    Keymaster

    Hi springstoff,

    Thanks for reaching out to us, but I would love if you could open a thread just for your issue, as it seems not be the same issue as Patrick.

    This will help us immensely.

    My Best Regards,

    in reply to: The calendar does not work #941879
    Gustavo Bordoni
    Keymaster

    Hi Miguel,

    If you find your self with questions like that in regards to our plugin in the future don’t hesitate to come to the Forums.

    Since you seem to be on the right track I will Close this topic and mark the correct answer.

    My Best Regards,

    in reply to: Display events in x AND y categories, instead of x OR y #941857
    Gustavo Bordoni
    Keymaster

    Hi Gonzalo,

    That’s what the WP_Query will do for you, instead of using a SQL like “display the category X OR cat Y” you will pass or modify some variables using the filters I’ve given you.

    You can checkout this article on how to some of these customizations on the WP_Query.

    My Best Regards,

Viewing 15 posts - 301 through 315 (of 400 total)