[George]

Hello Cary,
Just to be clear, do you mean that you’re hoping to have your search bar in the top-right corner of your website include Events in the search results when you search for something there?

Sorry if this isn’t what you mean – please explain your issues in more detail if possible.

Thanks,
George

[George]

Hey Brian,

Apologies for the delayed response here…I’ve been somewhat scratching my head over this issue. I checked out your site, and there is a CSS class that only gets applied if tribe_events_week_is_current_today() is true – that CSS class is being applied to div tags on your site, so that should indicate that the function returns a TRUE value…

But your var_dump() says otherwise. I thought that maybe just your own custom coding could be to blame here, maybe the conditional isn’t even making it to the elseif() part of it that has the tribe_events_week_is_current_today() check to begin with.

But the var_dump() results would be TRUE even in that case, so I’m not sure what’s going on here.

I appreciate your patience while we sit and try to figure this out – I’ll definitely call in help from more seasoned Support Team members if I can’t think of something very soon.

Thanks Brian!

[George]

Nice! Be sure to keep backups of all your custom code, and maybe bookmark these tickets for future reference if you find their steps helpful or something.

Best of luck with your site 🙂

George

[George]

Hey Varga,

Thanks for looking into all those debugging steps. I’m curious, however, about what you mentioned in your first post on this ticket:

I noticed previously that resetting the url rewrites inside WP by disabling and then reenabling pretty permalinks solves some of the problems of this kind, but in this case it is not helping.

I’m just curious about sort of issues you had previously, specifically. Do you have a lot of custom URL rewrites going on via your themes or custom plugins? Did you have issues specifically like the ones you’re reporting here, and were able to resolve them by resetting the pretty permalinks in your admin?

If you can elaborate on what these prior issues were, that might be helpful.

Thanks for your patience!
George

[George]

Glad to hear it Rafael! Thanks for the update.

Best of luck with your project – if you have any other questions or concerns related to it, feel free to open another ticket on these forums anytime. For now, I’ll close up this ticket here.

Cheers,
George

[George]

Hey Brian,

Thanks for looking more closely into this – I’m sorry you found it hard to even see the scroll bar, but I understand how that’s possible for sure, it’s pretty faint.

Despite it being faint and whatnot, just to be clear, are you now seeing the scrollbar (and able to use it) even in Internet Explorer? Or is it hard to see in Chrome, and still not even working at all / showing up at all in IE for you? Just wanted to be clear about that detail.

As for customizing the color of the scroll bar, this is a bit tricky. I don’t think the browser support for custom scroll bar CSS is very good, but the following CSS worked for me when I tested it on your site in Firefox on a Mac:

.tribe-events-grid .slimScrollBar {
    opacity: 1.0 !important;
    background: #fff !important;
}

That CSS makes the scrollbar completely solid, and white – if you add that at the bottom of your theme’s style.css file, it should work for you. Play around with some of those values and see if it helps.

Cheers!
George

[George]

Awesome! Glad that helped. Your suggestion to turn this into an FAQ is not a bad one at all.

In the meantime, we’ve got some great documentation here called the “New User Primer” – https://theeventscalendar.com/support/documentation/wootickets-new-user-primer/

If you’re not a new user, there’s some great simple, digestable info there. Definitely give it a look if you have some spare time.

I’ll close up this ticket for now, if you have any other questions or issues come back to the forums any time and open a new ticket! 🙂

Cheers!

George

[George]

Hey Martin,

Sorry you’re having issues here. How are you hosting your website? Is it on a shared server, for example? This is common for any sort of major hosting website if you’re using that – and this can cause issues with Events Calendar’s maps features, since Google Maps limits usages of its Maps API by IP address. If you’re on a shared webserver, you could be using the same IP address as several other websites, and that could mean that the IP address itself has reached its usage limits.

I’m suspicious of this because of the address itself being valid, as you described – I checked out the address in Google Maps separately, and like you said, it works fine.

I’d recommend contacting your web host and inquiring about this. They may be able to move you to a virtual IP so that you have your own separate Google Maps API usage.

— George

[George]

Hey Brian,

First of all, your music is beautiful. I bet that’s not the first time someone’s said that to you 🙂

As for your issues here, would you say that the week view you linked to in your post exemplifies the issues you’re describing? I only ask because there’s an event on Sunday, for example, from 7pm to 9pm on that calendar – outside the “noon to 8pm” date range. Yet, when I went to the link you provided, I was able to scroll down within the calendar and on the web page itself to see that 7pm event.

Is your issue basically that you’re unable to do this, except for on an iPhone? If this is your issue, then I’m curious: what browser and operating system are you using on your desktop when you find the calendar un-scrollable?

If this is not your issue, then I’m sorry for misunderstanding it – can you elaborate on what you’re expecting to happen, and contrast that with what’s actually happening for you? We’ll explore the issue further from there.

Thanks,
George

[George]

Hey Jeff,
I’m not personally familiar with that theme, but its Events functionality seems to be something baked into the theme itself. Replacing those features with Events from Events Calendar PRO might be a complex customization, but that depends on the theme itself.

There isn’t much I can think of this from the plugin side of things – with Events Calendar, EC PRO, and its add-ons, you can customize front-end design of the calendar with custom theme templates. (This is described in greater detail here → https://theeventscalendar.com/support/documentation/events-calendar-themers-guide/)

But in regard the theme’s level of integration itself, and how to swap out its original functionality, I’d recommend contacting the Mint Themes support folk directly and seeing what their input is. That level of customization is quite a bit outside the scope of the support we can provide here, but I’ll leave this ticket open and would love to hear if you’re able to make some progress by contacting Mint Themes.

Thanks,
George

[George]

Hey Varga,

Sorry you’re having issues here – I’m curious about the cause of these problems, because the actual month pages work fine on their own. The issues, for me at least, only show up if I’m on one month and try to click to another one. For example, I can link directly to November 2014 here → http://dev.szolnokzene.hu/esemenyek/2014-11/

The page comes up fine, with the calendar indeed showing the month of November. But if I start in December, and then click back to November from there, December shows up fine but November will lead to the blank / undefined page you describe in your post.

I have a few ideas of things we can look into to learn more about this:

1. If you add some sample/test events in November and October, does that change anything about the behavior for these months in your calendar?

2. Have you tried activating a default theme like Twenty Thirteen or Twenty Fourteen? If so, what did you find? If not, would you be able to now for testing? Let us know what you find if you can do this step.

3. What other plugins do you have installed on your site?

Thanks!
George

[George]

Hey Yann!

Thanks for stopping by – funny enough, we actually just addressed another user who wanted to remove the State/Province field. I’d recommend checking out my reply in that ticket, which you can find here → https://theeventscalendar.com/support/forums/topic/event-submission-form-remove-dropdown-list-of-us-states/#post-905401

Let me know if that ticket is useful, or even addresses what you’re trying to do.

To remove the currency symbol option, follow the same steps in that ticket I linked to above. The only difference is that instead of looking in /community/modules/venue.php, the file you’ll want to duplicate and then modify is /community/modules/cost.php

Best of luck with your customizations! Let us know if these instructions get you a good start with things.

— George

[George]

Hey Rafael,

Sorry for any frustration here – I tested out this issue by setting a non-USA default country in my own installation, and found the same thing: the country changed, but the US states remained.

I agree that this isn’t the behavior you might expect, and that hiding the US states if the US isn’t the default country is a good idea – it’s definitely worth exploring and I’ll bring it up in a support meeting.

However, completely removing this input might not be a great idea. The dropdown is for both states and provinces, depending on the selected country, so unless you’re 100% certain that no submissions will ever need this state/province specification for their venues, I would not recommending removing this code.

If you realize the possible limitations that this could have on your submissions form, and still want to remove the US States drop-down, no worries – you can do this right within your theme. First, check out the official Themer’s Guide here to learn how to customize Events Calendar PRO views. The same principles apply for add-ons like Community Events. The Themer’s Guide can be found here → https://theeventscalendar.com/support/documentation/events-calendar-themers-guide/

Once you explore that guide completely, you can head into the plugin files for the Community Events add-on on your site. You should be looking for the following file:

the-events-calendar-community-events/views/community/modules/venue.php

Once you find this, copy and paste it into the file you created as directed by the Themer’s Guide above, and head to around line 121 or so in the code. You should find an input element with its ID set to “StateProvinceText”. If you remove this input and its labels, the “State or Province” dropdown will be removed from your events submission form regardless of the default country.

 

[George]

Awesome, glad to hear it! That’s definitely not something I would have thought have at first as a likely culprit here 🙂

Thanks for solving your issue and sharing your solution. I’ll close up this ticket for now to keep things organized, but come back any time and open another ticket if you have any issues or questions.

Cheers,
George

[George]

Thanks for posting that information Alain, and trusting us to log into your site.

I logged into your admin, and viewed your different Events. The tickets are added correctly, but if you notice the “Start ticket sale” date and time is a time that hasn’t arrived yet – for example, the tickets for one of the events won’t go on sale until 9 December at 8 PM.

I’d recommend adjusting these times so that the tickets are on sale right now – even if you don’t want them to be, just see if doing this will get the ticket option to show up on your event pages. Then you can revert the dates to your original sale start times.

Thanks!
George

[Author]

Posts