[George]

Nice! Glad you updated – apologies for assuming you hadn’t, I was basing my assumption off of the System Information you included with your first post here.

As for your questions, I’d recommend proceeding with my previous recommendations even if it’s just default-template.php and list.php.

Cheers!
George

[George]

Thanks for reaching out Andrew! Events Calendar Pro is an add-on itself, so yes, if you apply for a non-profit license for Events Calendar Pro and for Filter Bar, you will get a license for both if approved.

Events Calendar Pro and all other add-ons are add-ons to The Events Calendar itself, so even with Events Calendar Pro, you keep The Events Calendar activated and then activate each add-on you’d like.

I hope this helps clarify things! 🙂

Cheers,
George

[George]

Hey Daniel,

Unfortunately, regardless of whether you have Events Calendar Pro or not, the only way to truly customize this is to write some custom code in e.g. your theme’s functions.php file.

For example, let’s say for one event you want it to link to http://google.com; for another event, you want it to link to http://bing.com; and then for any other even you just want it to link to itself as is done by default.

To achieve this, you’d write code like this in your theme’s functions.php file:


if ( function_exists( 'tribe_get_events' ) ) {
/**
* Add custom "find out more" links for given events.
*
* @link http://theeventscalendar.com/?p=1017015
*/
function tribe_support_1017015( $link, $event ) {

if ( isset( $event->ID ) && 123 == absint( $event->ID ) )
$link = 'http://google.com';

if ( isset( $event->ID ) && 456 == absint( $event->ID ) )
$link = 'http://bing.com';

return $link;
}

add_filter( 'tribe_get_event_link', 'tribe_support_1017015', 10, 2 );
}

add_filter( 'tribe_organizer_label_singular', 'party_on_wayne' );


This would make the event whose ID is 123 link to Google, and the event whose ID is 456 link to Bing; all other events will not be modified and their links will be the default.

This is basically the best way to do this, unless you got fancier with a custom meta field or something, but that is beyond the scope of the support we can provide here.

I hope this helps!

George

[George]

Hey @PK,

Can you clarify exactly what you mean by “2 way syncing”? Currently, the iCal importer itself only allows the importing of events.

The Events Calendar itself, however, whether you have the iCal importer installed or not, does generate iCal-compatible .ics files – you can see this in action here on our demo site by scrolling to the bottom of the page and using the “Export month’s events” link → http://wpshindig.com/events/

Other than these two basic paradigms, there is not any additional iCal-exporting functionality or such.

I hope this helps!
George

[George]

Hey Charles!

You can create separate, individual events on the dates you gave as an example; however, you cannot a single “recurring event” with that pattern, if that’s what you mean instead.

As for a user manual, we have New User Primers and countless other helpful articles here in our knowledgebase → http://theeventscalendar.com/knowledgebase/

I hope this information is all helpful; let me know!

Cheers,
George

[George]

Hey Roland,

If you’re familiar with custom code, you can use our “Template override” system to make custom ticket forms and such, which is all described in our “Themer’s Guide” here → https://theeventscalendar.com/knowledgebase/themers-guide/

We can’t help with customizations, but that article is comprehensive and customizing the code is relatively easy if you’re familiar with it in any general sense.

Other than these methods, there are no default or options-panel-based ways to customize the ticket forms.

I hope this helps!
George

[George]

Hey @Keith,

Thanks for reaching out here! These are interesting issues, and I have two things to say in regards to your post here.

Unfortunately, the first thing worth noting is that all of the limitations and such that I elaborated on in that other thread still apply → https://theeventscalendar.com/support/forums/topic/facebook-import-and-community-events/

So if you have any specific questions akin to what @Phil asked in that other thread, the answers to @Phil still apply.

The next thing I’d like to note is that your feedback here is interesting and much appreciated:

I think adding this functionality into the import would be very useful. I realise that it would need some coding, but I think that coding would be very simple. All that would be needed would be to add the Community User name next to the Facebook page on the import screen.

The code is, unfortunately, more complex than it seems to be able to get this working truly consistently and reliably; but the idea is interesting and worth vocalizing on our UserVoice page here → http://tribe.uservoice.com

Putting the idea there lets other users “vote” the idea up, which we take seriously and we often incorporate features from there into our plugins.

I recommend this because, at this time, there is no plan to include these features in either plugin; but if we see this idea has a lot of traction on UserVoice, that drastically increases the likelihood of us coding this into the plugin.

Thanks for your feedback @Keith!

Sincerely,
George

[George]

Hey @Virginia,

I’m really sorry about the issues you’ve been having; I’m eager to help here and would be happy to issue a refund if you’re finding the plugin truly unusable! (It seems like you purchased your license on October 2, so we have 30days from then where we can still issue a refund).

Before jumping to a refund, however – unless you really want one right now – can we start with the troubleshooting here by you clarifying exactly you mean about “the Java error”? What I mean is your quote here:

When I try to run it manually I receive the dreaded Java error.

Next, you describe some issues with the scheduling itself:

Scheduling does not work, the schedule ran once imported 1823 events and has never run again.

What are the specific schedule options you have configured?

Addressing these two questions is a great place to start; thank you!

Sincerely,
George

[George]

Hey @Pim!

This is unfortunately a general WooCommerce question, and not something related to our add-on for it or to The Events Calendar itself; so I unfortunately cannot guarantee I’ll be all that helpful here 🙁 Your best option for finding a solution to this is to contact WooCommerce support directly, or search online for WooCommerce-specific solutions here.

With all that being said, however, even though you mention having no success with functions.php tweaks thus far, I found this snippet on the official WooCommerce documentation that seems like it’ll do the trick for you: https://docs.woothemes.com/document/set-a-custom-add-to-cart-url-to-redirect-to/

Check that out, I hope it helps! 🙂

— George

[George]

Hey Karolina,

Do you mean that you want to replace the currently-available delimiters like the comma or the period with a space?

Just want to make sure I understand your question! 🙂

Thanks,
George

[George]

Hey @Jim,

Thanks for the update here. The features you describe here are built-in to the plugin are not buggy/problematic behavior; they’re there by design:

Add an organizer or venue with no name and it is saved as “Unnamed Organizer” or “Unnamed Venue”

The problem, of course, is that these values should remain and should not be overwritten by event names like you describe in your first post here; but unfortunately I just cannot reproduce this bug at all, which makes it hard to figure out the source of the problem (and thus a solution for it) 🙁

What I described here is still your issue, right? Apologies for misunderstanding your descriptions of things if not! If the event-names-being-used-for-blank-organizers issue is not happening anymore, let me know!

[George]

I’m sorry our plugin couldn’t meet your needs Susan 🙁 I genuinely appreciate you even considering it to begin with, though!

Best of luck with your site!

Sincerely,
George

[George]

Glad to hear it! It’s a bit of a “hack” for sure, and I would still recommend contacting your theme’s support team about this, but hopefully it placates the issue for the time being 🙂

I’ll close up this thread for now; open a new thread any time if we can help with anything else on your site!

Cheers,
George

[George]

Thanks for the update Dan, I don’t why I’ve been able to see that error in my own browser debugging tools so I’m sorry I missed that!

As for the source of this error:

First, you’re using outdated versions of the plugins, as mentioned before. I get why you haven’t updated yet, I just wanted to note here again to underscore the importance of staying up-to-date.

Next, it might be from customizations on your site. I asked a few questions about this above, can you address them all specifically? I’ve quoted them here for reference:

With that in mind, then, your comments about customizations are interesting; do you mean that you have customized the map, single, and/or venue templates on your site already?

If so, then I’d recommend making a backup of these customizations. Once you have them backed up, try removing them from your site and see if any of these issues improve.

I bolded the important parts in the quote above – I’d recommend attending to those things and letting us know what you find, as those are the most useful questions for this scenario at this point.

And one last thing: thank you for patience with this thread thus far! 🙂

Cheers,
George

[George]

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