Hey @Virginia,
I’m really sorry about the issues you’ve been having; I’m eager to help here and would be happy to issue a refund if you’re finding the plugin truly unusable! (It seems like you purchased your license on October 2, so we have 30days from then where we can still issue a refund).
Before jumping to a refund, however – unless you really want one right now – can we start with the troubleshooting here by you clarifying exactly you mean about “the Java error”? What I mean is your quote here:
When I try to run it manually I receive the dreaded Java error.
Next, you describe some issues with the scheduling itself:
Scheduling does not work, the schedule ran once imported 1823 events and has never run again.
What are the specific schedule options you have configured?
Addressing these two questions is a great place to start; thank you!
Sincerely,
George