Geoff

Forum Replies Created

Viewing 15 posts - 1,396 through 1,410 (of 10,150 total)
  • Author
    Posts
  • in reply to: Categories #1189363
    Geoff
    Member

    Hi Robert,

    Yes, indeed! Each category in The Events Calendar includes it’s own URL that be used to link directly to the events in that category. For example:

    [your-site]/events/category/concerts

    Cheers!
    Geoff

    in reply to: Change the default text on checkout page #1189353
    Geoff
    Member

    Nice work, Paul! Thanks for both following up and for sharing the solution as well — that’s awesome to know and will certainly be helpful to others as well. 🙂

    Cheers,
    Geoff

    Geoff
    Member

    Hi @slny311,

    The snippet I provided is not intended to be the exact code you will use, but as an example for how the ticket meta can be fetched and then displayed where you would like, in this case, the WooCommerce cart template.

    The method for fetching ticket meta should not rely on whether the session of the cart, but more on whether there are tickets in the cart. Once a ticket is in there, calling it’s meta data is really what you’re looking to do and the snippet I provided is an example of how to get those fields.

    Cheers!
    Geoff

    in reply to: Confirmation email to be sent to 3 event organizers #1189252
    Geoff
    Member

    Hi @Chintan,

    Do you happen to have a link to the pre-sales question? Adding multiple recipients to the ticket email is not a supported feature of our plugins as far as I am aware, but I’d like to check out what the discussion was in your last thread to see if I might be missing something.

    That said, I do think it would be possible to BCC others on the ticket email with custom development. Here’s a snippet you can use as an example. It BCCs the website admin when a ticket email is sent and can act as a blueprint for adding more people to the email:

    https://gist.github.com/cliffordp/4f06f95dbff364242cf54a3b5271b182#file-functions-php

    Cheers!
    Geoff

    in reply to: Modify order tickets list #1189245
    Geoff
    Member

    Hi Riccardo,

    I’m afraid that re-ordering the tickets is not a supported feature right now. We do, however, have a snippet available that you can use to re-order the tickets. You can find that here with a few examples of how you can use it:

    Change the Order of Displayed Tickets

    I know this is not as simple as something like a drag-and-drop interface, but will this at least help you get started? Please let me know.

    Cheers!
    Geoff

    in reply to: License Query #1189244
    Geoff
    Member

    Helle Emma,

    That’s a great question and the answer is that it’s kind of up to you.

    If the main website is a WordPress multisite installation, all the mini-sites are on the same WordPress network, and you want to activate The Events Calendar and Events Calendar PRO on all of the mini-sites, then you might want to consider purchasing the Multisite License. That will allow you to install the plugin once and activate it on as many of the mini-sites as you’d like.

    However, if you only need The Events Calendar and Events Calendar PRO on one or two of the sites, then I would recommend purchase the license level that best matches with the number of sites you would like to activate them on:

    • Personal level: 1 site per license
    • Business level: 3 sites per license
    • Agency level: 10 sites per license

    Does this help answer your question? Please let me know. 🙂

    Cheers!
    Geoff

    in reply to: Purchase Events Calendar PRO and Eventbrite Tickets #1189243
    Geoff
    Member

    Hello Jose,

    Yes, that is correct. If you want both the feature of Events Calendar PRO and Eventbrite Tickets, then you will need to purchase both plugins.

    Events Calendar PRO will add things like recurring events, custom fields, shortcodes and additional views to The Events Calendar, whereas Eventbrite Tickets will allow you to fetch the event you publish on Evnetbrite.com into The Events Calendar without having to publish them manually in both places.

    Does this help answer your question? Please let me know. 🙂

    Cheers!
    Geoff

    in reply to: Can I show calendar of past events? #1189117
    Geoff
    Member

    Hello JC,

    Absolutely! In fact, a past events archive already comes standard in The Events Calendar without the need to purchase Events Calendar PRO.

    You can get to the event archive of any site by heading to: [your-site]/events/past. Here’s how that works on our demo site:

    http://wpshindig.com/events/past

    Cheers!
    Geoff

    in reply to: New events not showing on Calendar. #1189115
    Geoff
    Member

    Hi Robby,

    Thanks for contacting us and welcome to the forums!

    Would you be willing to send me a URL that gives you that error? I was just looking at your site and it looks like all the event links are working. For example, this one seems to be ok:

    http://triathlon.no/event/tricamp-med-landslaget-pa-playitas/

    Is there a specific event that is giving you the error? If so, let me know and I’d be happy to check it out.

    Thanks!
    Geoff

    in reply to: question about featured image in eventlist #1189111
    Geoff
    Member

    Hi Wouter,

    Thanks so much for getting in touch! So glad to hear you’re loving The Events Calendar so far. 🙂

    You can use a template override to customize any of the plugin’s views. So, for example, if you would like to move the featured image for an event, you can save the plugin’s template file for that view in your theme, reposition the image by moving the code for it, then saving your work.

    The step-by-step process for template overrides is outlined here in our Themer’s Guide:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    I hope this helps! If you have any other technical support questions, please feel free to reach out to us in our WordPress.org support forum and we’d be happy to help out on our next support pass. 🙂

    Cheers!
    Geoff

    in reply to: Need urgently change licence website #1189109
    Geoff
    Member

    Hello Alessandro,

    Sure thing! You can move a license from one site to another by following the steps outlined in this guide:

    https://theeventscalendar.com/knowledgebase/moving-your-license-keys/

    Does that work for you? Please let me know. 🙂

    Cheers,
    Geoff

    in reply to: Editing the booking confirmation & e-ticket email template #1189108
    Geoff
    Member

    Hi Chintan,

    The order confirmation email is actually contained in WooCommerce. Here is the documentation for how to customize WooCommerce templates:

    https://docs.woocommerce.com/document/template-structure/

    The ticket email can be modified by:

    • Make a copy of the template. It is located in wp-content/plugins/event-tickets/src/views/tickets/email.php
    • Make a new folder in your theme called tribe-events
    • Make a new folder in that one called tickets
    • Add the copied email.php file to that last folder

    Now that the template is in your theme, you can modify it to suit your needs and the changes will be reflected.

    Cheers!
    Geoff

    in reply to: Buy one get one free #1189103
    Geoff
    Member

    Hey Russell,

    Good question! Unfortunately, neither Event Ticket nor Event Tickets Plus are capable of providing deals or promotions for ticket purchases.

    That said, it’s very possible that the e-commerce plugin you use with them is capable of doing that. For example, if you use WooCommerce to take payments, then it might be able to extend it’s features to tickets, since tickets are simply of registered product in WooCommerce. Although I have tried it myself, the Smart Coupons extension for WooCommerce looks promising and worth checking out.

    Cheers!
    Geoff

    in reply to: Mobile Calendar Links Broken #1189087
    Geoff
    Member

    Nice work, Nick! So glad to hear it ended up being easily sorted and I appreciate you following up to let us know.

    Cheers to you and feel free to let us know if any other questions pop up. 🙂

    Geoff

    in reply to: Invalid License Key #1189084
    Geoff
    Member

    Hi Tasha,

    Nice catch! I would be lying if I said I hadn’t done the same thing myself a few times. I am glad to hear you figured it out quickly and got it sorted out. 🙂

    Cheers and have a great day!
    Geoff

Viewing 15 posts - 1,396 through 1,410 (of 10,150 total)