Geoff

Forum Replies Created

Viewing 15 posts - 9,811 through 9,825 (of 10,150 total)
  • Author
    Posts
  • in reply to: multiple ticket detail #810286
    Geoff
    Member

    Hi there, Janis. Unfortunately, I do not have a specific timeline for when the feature will be released–just that it is planned for an upcoming release. There are some big changes coming to the tickets plugins and, while I expect this feature to be included, I am unable to confirm that for sure.

    Sorry I don’t have a more concrete answer, but I’m glad we were able to answer your question.Β I’m going to go ahead and close this thread, but please feel free to hit us up with a new thread if any other questions pop up. We’d be happy to help. πŸ™‚

    Cheers!
    Geoff

    in reply to: Countdown not moving to next event that is on same day #810268
    Geoff
    Member

    Thanks for following up and sharing your suggestion on our UserVoice page, Matt! It’s greatly appreciated. πŸ™‚

    I’m going to go ahead and close this thread, but please feel free to hit us up with a new thread if any other questions pop up. We’d be happy to help.

    Cheers,
    Geoff

    in reply to: Ajax not loading when not signed in until refresh #808512
    Geoff
    Member

    Hi there Oli! Thanks for getting in touch and welcome to the forums. πŸ™‚

    Are you referring to the AJAX when navigating between months in Month view? I visited the URL you provided above and was able to move from month to month with the AJAX loading nicely, but let me know if I should be looking at something else and I’d be happy to. It might be helpful to know if the issue is isolated to specific browser as well.

    Just as a precaution, I would also like to have you try the standard methods for testing conflicts. I see you noted that everything works in staging, but it would be helpful to try it out from the live site just to erase all doubt.

    Will you please confirm and let me know what you find?

    Cheers!
    Geoff

    Geoff
    Member

    Hi Cintia! I’m so sorry this is still a recurring issue for you.

    The weird thing is that I am unable to replicate the issue using the default WordPress Twenty Fourteen theme. Here is what I have done to test:

    • I set the calendar so its URL is /courses (under Events > Settings) to match your URL. (screenshot)
    • I checked that the calendar is set to use the Default Events template (under Events > Settings > Display) (screenshot)
    • I added a link to the calendar to my primary menu (under Appearance > Menus) (screenshot)
    • A created a new page called “Community Corner” using the default page template
    • I added the new “Community Corner” page to the primary menu (under Appearance > Menus) (screenshot)

    Once I did the above, I went to the events calendar page (/courses) of the site. The menu item for “Courses” was properly highlighted and the menu item for “Community Corner” was properly unhighlighted. Here’s a screenshot of that page.

    Is there something missing from above that should have been tested as well? Are you using a similar configuration? Please let me know. πŸ™‚

    Cheers!
    Geoff

    in reply to: pricing information #808437
    Geoff
    Member

    Hi there, Stephane! So sorry for the late follow-up on your last reply. Our system was recently updated and this fell through the cracks. My apologies!

    To answer your question, we unfortunately do not have a discount rate for renewals. However, we sometimes send discounts through Twitter and in our email newsletter, so it might be worth following and signing up to get alerted when a deal is out there. πŸ™‚

    Does this help answer your question? Please let me know and sorry again for the late reply.

    Cheers!
    Geoff

    in reply to: Add Guest Names? Must have Feature… #807959
    Geoff
    Member

    Hey there, Kyle! Welcome back to the forums and thanks for getting in touch. πŸ™‚

    First off, thanks for the kind words! It’s awesome that the plugins have been working so well for you so far. I took a quick look at your site and love how you’ve integrated things so far. Great work!

    I totally hear you. Guest lists would be definitely be a great feature–the bee’s knees for sure! In fact, it’s something we have planned for a future release, though I don’t have a specific timeframe to give you. We’re working on it though, so stay tuned!

    Unfortunately, there are no easy workarounds I can think of to make this work. Anything would require a hefty amount of customization that would quickly get very complicated. Although it may not be the slickest solution, you could ask customers to complete a separate form to list guest names on confirmation.

    Does this help answer your question? Please let me know.

    Cheers!
    Geoff

    in reply to: Duplicated picture and information #807935
    Geoff
    Member

    Hey there Analu, just checking in to see if there’s been any further update or if you still need assistance on this one–let me know. πŸ™‚

    Cheers!
    Geoff

    in reply to: Single Event – Image Left and Description float Right #807933
    Geoff
    Member

    Hi there, David! It’s been a while so I’m going to go ahead and close this thread. Please feel free to hit us up with a new thread if any other questions pop up. We’d be happy to help. πŸ™‚

    Cheers!
    Geoff

    in reply to: Photo View with Month Headers #807927
    Geoff
    Member

    Hi there, Damien! It’s been a while so I’m going to go ahead and close this thread. Please feel free to hit us up with a new thread if any other questions pop up. We’d be happy to help. πŸ™‚

    Cheers!
    Geoff

    in reply to: Completely remove Facebook Importer #807924
    Geoff
    Member

    Hi there, Hunter! It’s been a while so I’m going to go ahead and close this thread. Please feel free to hit us up with a new thread if any other questions pop up. We’d be happy to help. πŸ™‚

    Cheers!
    Geoff

    in reply to: Events not showing up #807918
    Geoff
    Member

    Hi there, it’s been a while so I’m going to go ahead and close this thread. Please feel free to hit us up with a new thread if any other questions pop up. We’d be happy to help. πŸ™‚

    Cheers!
    Geoff

    in reply to: Wooticket end Product Vendors #807914
    Geoff
    Member

    Hi there, it’s been a while so I’m going to go ahead and close this thread. Please feel free to hit us up with a new thread if any other questions pop up. We’d be happy to help. πŸ™‚

    Cheers!
    Geoff

    in reply to: Sort by Distance & Start Date #807899
    Geoff
    Member

    Hi there, Giorgio! Thanks for getting in touch. πŸ™‚

    Great questions. Let’s tackle them one at a time.

    1 – In the research of events it is possible to sort the results by distance (from closest to farthest)?

    Yes, it is possible to sort events by distance by using our Filter Bar add on. This adds a form to the top of the calendar view that allows visitors to filter and sort events based on certain criteria, including distance.

    2 – In Events Management, I can sort the events or do a search by date of entry?

    The admin screen for managing events posts is very similar to the editing screen for managing default WordPress posts. The only difference is that they are sorted by the start date of the event rather than the published date of the post. However, yes, you can certainly sort events by Title, Organizer, Venue, Start Date and End Date, in addition to performing a search for the event by title using the search box.

    Does this help answer your questions? Please let me know. πŸ™‚

    Cheers!
    Geoff

    in reply to: date in content #807870
    Geoff
    Member

    Hi there alonso,

    You could certainly echo those variables in the content as well, or manually add them to the content. However, to feed them dynamically to Social Networks Auto-Poster, I think you will need to contact the plugin author for more direction.

    Cheers!
    Geoff

    in reply to: FIlter bar does not work on the iPhone #807865
    Geoff
    Member

    That’s definitely strange! Β Could you try temporarily activating the default Twenty Thirteen theme, to see if the issue happens there as well?

    If disabling the theme fixes it, that’s good news! It means we have narrowed the issue down to a theme conflict.

    If the issue is still there when using the default Twenty Thirteen theme, then we can try testing for conflicts with other installed plugins. Using the Twenty Thirteen, please try deactivating all of your plugins, except for the ones from Modern Tribe. Does that solve the problem? If so, reactivate the plugins one at a time until the issue pops back up, then tell me which one was causing the issue.

    These steps are alsoΒ outlined hereΒ if you want some more details on how to test for conflicts.

    Give those steps a shot and let me know what you find.

    Cheers!
    Geoff

Viewing 15 posts - 9,811 through 9,825 (of 10,150 total)