[Geoff]

Hi there Eldert! Nice to see you again. 🙂

Good question. Is it possible for you to send either a link or a screenshot of the page you are referring to? That will give me a better idea of how we might be able to help.

Cheers!
Geoff

[Geoff]

Hi there, PJ!

Shoot, sorry about that! You can grab past versions by logging into this site and heading over to Account Central > Downloads. Here is a direct link.

You should see your purchased plugins on that page along with a dropdown that allows you to select the version you would like to download.

Cheers!
Geoff

[Geoff]

Hi there, Eldert! Thanks for getting in touch and welcome to the forums. I hope you’re enjoying the plugins so far. 🙂

Great question. I do want to note first of all, though, that we are fairly limited in terms of helping out with custom development questions like this one. That said, we’d love to point you in the right direction if we can.

One way to make this happen would be to customize the Upcoming Events template. There is more on how to create template overrides in our Themer’s Guide. In this case, you would make a copy of the single-event.php file (located in /plugins/the-events-calendar/views/list/single-event.php) and drop it into your theme directory in a new folder called tribe-events.

Once the file is in there, you can customize it to suit your needs. You can retrieve the ID for any Eventbrite event using the tribe_eb_get_id() function. This will allow you to construct the URL to your event on Eventbrite by echoing the ID in the URL (e.g. http://eventbrite.com/e/%5BID%5D).

Sorry I don’t have a concrete solution for you, but I hope this points you in the right direction. 🙂

Cheers!
Geoff

[Geoff]

Hi there, Micah! Thanks for getting in touch. 🙂

Great question. I don’t have a specific date to share, but we are definitely hard at work on some major updates to all our ticketing add-ons, including WooTickets. No guarantees here, but it could come early in the new year. Again, that’s more personal speculation than an actual timeline.

Cheers!
Geoff

[Geoff]

My pleasure! Thanks again for reaching out and asking.

I’m going to go ahead and close this thread, but please feel free to hit us up with a new thread if any other questions pop up. We’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Hi there, Julie! Thanks for getting in touch and sorry you’re hitting some some trouble here. Let’s see if we can figure it out together. 🙂

First off, thanks for doing your homework–great job finding relevant threads and trying to test for conflicts up front. That’s super appreciated!

Shoot, so it sounds like you’ve already tried using the “Hide location search” option under Events > Settings > Display with no luck.

An alternative would be to hide that portion of the search bar with CSS. Sure, it’s a little hacky, but it will overcome the conflicts. Try adding this to your theme’s style.css file:

tribe-bar-geoloc-filter {
display: none;
}

Your plugin is very popular, so is the Enfold Theme. It would be awesome if you could make your clients happy by working out a solution

We agree! As you can probably imagine, we try to make our plugins integrate well with as many themes and plugins possible. That said, we can’t support them all and Enfold strips out some functionality that we are unable to fix on our end. In other words, some fixes have to come at the theme level as well. 🙂

Does this help answer your questions? Please let me know.

Cheers!
Geoff

[Geoff]

Hi there Ethan, thanks for getting in touch!

We have some freelancers who may be available to help. Please email us at pro [at] tri.be and we’ll send you a list.

Cheers!
Geoff

[Geoff]

My pleasure, Massimo!

Are you referring the back end of your website in WordPress admin area? Or are you referring to a specific page on the front end of your site that you can send me a link to?

Cheers!
Geoff

[Geoff]

Hi there Consuelo! Welcome to the forums. We hope you’re enjoying the plugins so far. 🙂

Good question. Try adding this snippet to your theme’s functions.php file.  You will want to chance the “Something Else” text to your translation.

Does this helps answer your question? Please let me know.

Cheers!
Geoff

[Geoff]

Great, thanks for confirming!

What that means is that there is a conflict with the theme. Unfortunately, that’s something I have to advise you to contact the theme author about. There’s something going on with the theme that is interfering with the plugin functionality–the best fix for that will come at the theme level.

I’m sorry I don’t have more of a concrete solution here, but hopefully the theme author can help shed some more light on this from that angle.

Cheers!
Geoff

[Geoff]

Hi there, Brian! Welcome to the forums. 🙂

Man, I’m sorry for the confusion. It’s definitely our bad if the tutorials lack clarity.

There are two ways to activate The Events Calendar PRO:

1) Upload the ZIP file via WordPress

• If you haven’t downloaded the ZIP file already, you can find it by logging into this site here and heading to Account Central > Downloads in the main menu
• Log into your WordPress dashboard and head over to Plugins > Add New
• Click the “Upload Plugin” button at the top of the screen
• Click the “Choose File” button and select the ZIP file from your desktop
• Activate the theme once it has uploaded

2) Upload the extractedZIP file via FTP

• Like the first option, go ahead and download the ZIP file from the Downloads screen if you haven’t do so already
• If you happen to be using an FTP app to manage files on your server, you can open it up and head over to the /wp-content/plugins directory
• Extract the ZIP file and upload the extracted folder to the /wp-content/plugins directory in your FTP application
• Log into your WordPress dashboard and head over to Plugins > Installed Plugins
• Activate the plugin

Does this help answer your question? Please let me know. 🙂

Cheers!
Geoff

[Geoff]

Thanks for clarifying!

So, just to confirm:

• You created a fresh install using a default WordPress theme (like Twenty Thirteen)
• You activated The Events Calendar and The Events Calendar PRO plugins
• The issue was resolved

Then, you did the following:

• Activated the theme from the original site (IJC)
• The issue came back

Is this correct? Or did you follow a different path than outlined here?

Thanks!
Geoff

[Geoff]

Wow, you’re awesome! Great job finding that feature request on UserVoice–I didn’t see that when I checked. 🙂

And thanks for marking the answer. I’ll to go ahead and close this thread, but please feel free to hit us up with a new thread if any other questions pop up. We’d be happy to help!

Cheers,
Geoff

[Geoff]

Hi there, Varga! Thanks for getting in touch. and sorry you’re hitting some trouble here. Let’s see if we can figure it out together. 🙂

I see what you mean. When I go here:
http://dev.szolnokzene.hu/esemenyek/honap/

The page calendar will simply disappear when trying to search. Definitely not good.

I’ve seen this sort of thing pop up before and it ended up being the result of a conflict with another plugin. As a first step, could you try temporarily activating the default Twenty Thirteen theme, to see if the issue happens there as well?

If disabling the theme fixes it, that’s good news! It means we have narrowed the issue down to a theme conflict.

If the issue is still there when using the default Twenty Thirteen theme, then we can try testing for conflicts with other installed plugins. Using the Twenty Thirteen, please try deactivating all of your plugins, except for the ones from Modern Tribe. Does that solve the problem? If so, reactivate the plugins one at a time until the issue pops back up, then tell me which one was causing the issue.

These steps are also outlined here if you want some more details on how to test for conflicts.

Give those steps a shot and let me know what you find.

Cheers!
Geoff

[Geoff]

Hey there! That link is to the original site. Can you send a link to the issue on the fresh install? Also, when did the issue come back–when you activated the theme, or a specific plugin?

Thanks!
Geoff

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