Geoff

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Viewing 15 posts - 6,826 through 6,840 (of 10,150 total)
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  • in reply to: Monthly Recurring Events on Multiple Days of the Month #985174
    Geoff
    Member

    Hi Melody and welcome to the forums!

    That’s a good question and I’m surprised it doesn’t come up more often.

    You’re not missing anything at all. For now, the custom monthly recurrence only accepts a single condition (e.g. second Sunday of each month) rather than multiple conditions (second and fourth Sunday of each month).

    However, a different way to go would be the custom weekly recurrence. For example, you could set the event to recur on Sundays every other. Then again, that might place some instances on weeks that are not the second or fourth Sunday–give it a try though and you can always delete specific instances from a recurring series.

    Will that work for you? Please let me know. 🙂

    Cheers!
    Geoff

    in reply to: Event shows in list view but not in month view #985155
    Geoff
    Member

    Thanks so much for the screenshot!

    I was indeed able to replicate the same issue on my end using those settings. I don’t have a solution for you right off the bat but have opened a ticket for it in our system so the development team can check it out. I’ll definitely keep you posted as I learn more and progress is made.

    Thanks for reporting this!

    Geoff

    in reply to: Events List display problem #985151
    Geoff
    Member

    Cool deal, please feel free to hit us up with a new thread if you need any additional help!

    Cheers,
    Geoff

    in reply to: Pull events into columns #985149
    Geoff
    Member

    Ah, gotcha!

    In that case, I think you will want to tribe_get_events() to query events instead because it includes an argument specifically to set the order by upcoming events. Here’s a tutorial that will help walk through that, which I hope you’ll find a lot easier than the current query being used. 🙂

    Cheers!
    Geoff

    in reply to: Plugin Not Creating Tickets in Eventbrite #985073
    Geoff
    Member

    This reply is private.

    in reply to: Make New Widget based on List Widget #985003
    Geoff
    Member

    Ah, gotcha. Thanks for clarifying!

    In that case, you will want to use the WordPress Widget API (WP_Widget class) and perhaps even make this a standalone plugin. The WordPress Codex has the most comprehensive and thorough documentation for registering a new widget, so that is likely the best place to start.

    Does that help a little more? Sorry for the initial confusion there, but I certainly do appreciate you clarifying the question for me. 🙂

    Cheers!
    Geoff

    in reply to: Event shows in list view but not in month view #985002
    Geoff
    Member

    Oh wow, thanks for doing that!

    What are the date cutoff settings for your calendar? Is it set to something other than 12:00am? You can check this in Events > Settings in the General Settings area (screenshot). Kind of an unlikely cause, but definitely one of those things that’s worth checking.

    If that’s not the issue, then will you please send me a screenshot of the editing screen for that particular event? I want to make sure I’m trying to replicate the issue using the same settings for the event that you are. 🙂

    Thanks for your help!
    Geoff

    in reply to: I have custom designed PDF tickets #984997
    Geoff
    Member

    Hello Cindy and welcome to the forums!

    This is an awesome question. It used to be the case that a PDF version of the ticket was indeed attached and emailed when a purchase was made. However, that was changed a few versions ago and the ticket is now completely digital.

    You can certainly customize the digital ticket since it’s virtually just an HTML email. We have a Themer’s Guide that I think you’ll find helpful for getting started, but it basically breaks down to this:

    • Make a copy of the email.php file. It is located at /wp-content/plugins/the-events-calendar/views/tickets/email.php.
    • Make a new folder in your theme directory called tribe-events
    • Make a new folder in that one called tickets
    • Drop the copied file in that last folder

    Now that the template is in your theme, you can modify it to suit your needs. In this case, you can alter the layout to best match the PDF you’ve designed.

    Sorry this isn’t the same thing as attaching the actual PDF, but I do hope this at least helps clarify things a bit and gives you a good starting point. Feel free to let me know if you have any follow-up questions here and I’d be happy to help. 🙂

    Cheers!
    Geoff

    in reply to: Make New Widget based on List Widget #984991
    Geoff
    Member

    Hi Ian and welcome to the forums! I hope you’ve been enjoying PRO–thanks for upgrading. 🙂

    That is a really good question. I think the best best way to go about creating a new widget based on others would be to duplicate the existing templates and rename them altogether. That would allow you to keep all sets of the widgets without them stepping on each other’s toes.

    As far as storing the new templates, I believe you could very well put them in the same tribe-events folder as your existing customizations (renamed, of course), or even put them directly in your root theme since they are custom templates.

    From there, I think you’ll find this tutorial on using tribe_get_events() handy. That is a nice way to set up the query for events, which you can then use to loop through events posts and style them inside your own markup.

    Does that make sense and will this help you get started? Please let me know. 🙂

    Cheers!
    Geoff

    in reply to: Today's Date on Calendar is showing wrong day! #984982
    Geoff
    Member

    Hey there, James! Welcome back to the forums–nice to see you again. 🙂

    That’s certainly odd. By chance, does the same issue happen if you select a city in the WordPress timezone settings instead of a UTC time? For example, if Sydney is the nearest city to you, then try selecting that one in Settings > General and see if the same thing continues to happen.

    Let’s start there and see what we find.

    Cheers!
    Geoff

    in reply to: View #984977
    Geoff
    Member

    Hey John, thanks for getting in touch!

    Good questions. You can definitely get a weekly view of events, which is included in The Events Calendar PRO. However, getting the exact layout where venues and events coexist in the week view is unfortunately not something that is available right out of the box. Here’s a good example of how Week View looks by default. If you want to customize the layout by adding venue information to the events, we do make have good documentation for functions that would help you do that, as well as a Themer’s Guide for how to override and make your own calendar templates.

    As far as embedding specific views, those currently include the widget shortcodes offered in PRO:

    • Mini Calendar
    • Event List
    • Featured Venue
    • Event Countdown

    Again, I do think it would be possible to create your own template here based on any existing calendar template and modify it to create your own using the documentation and Themer’s Guide as starting points for making that happen.

    Does this help answer your questions? Please feel free to let me know if you have any follow-up questions and I’d be happy to help. 🙂

    Cheers!
    Geoff

    in reply to: Pull events into columns #984975
    Geoff
    Member

    Hi Lara, thanks for following up!

    That’s where CSS will come into play. You can target styles in your theme’s styles.css file to position events in tidy rows. What that CSS is will either depend on the styles that already exist in your theme, or it could involve writing your own styles. Either way, we do have a handy article on how to locate CSS selectors using DevTools. I’d suggest checking that out as a starting point.

    Cheers!
    Geoff

    Geoff
    Member

    Awesome! I’m so glad that did the trick and thanks for following up here to let me know. Happy calendaring and please feel free to hit us back up if any other questions come up. 🙂

    Cheers,
    Geoff

    Geoff
    Member

    Hi Jonathan and sorry for the trouble here! Killing those features with PRO activated is definitely no good so let’s see if we can get things back in order.

    First off, this line concerns me a bit:

    Fatal error: Allowed memory size of 50331648 bytes exhausted (tried to allocate 72 bytes) in /fs1c/paladinos/public/wp-includes/wp-db.php on line 2224

    That notice typically implies that your site is using more memory than your host permits. Take a look at this codex article, which will show you how to increase the memory allocated to PHP/WordPress on your site.

    If that still doesn’t resolve the issue, then I would recommend reaching out to your hosting provider and seeing if they can help you to increase the memory allocated to PHP on your install.

    Let’s start there and see what we find. 🙂

    Cheers!
    Geoff

    in reply to: Event shows in list view but not in month view #984892
    Geoff
    Member

    Hi Tanja and welcome to the forums!

    Man, what a strange thing — I definitely see what you mean. The Piano Lounge event that displays on 10/31 in List view is not displayed at all on 10/31 in Month View.

    I wasn’t able to recreate the same issue on my test site, so I wonder if there’s a conflict with either the theme or another plugin that is causing Month View to ignore that. Will you please try following these troubleshooting steps to see if we pinpoint a conflict, if one exists? That would be a huge help.

    Let’s start there and see what we find. 🙂

    Cheers!
    Geoff

Viewing 15 posts - 6,826 through 6,840 (of 10,150 total)