I have custom designed PDF tickets

[Cindy]

I have an event that requires 12 different types of tickets. I have custom designed these tickets and would like my custom PDF to be emailed. I know I can do this through Woocommerce, but I am not sure about doing this using Wootickets. Can someone please help? When I purchased Wootickets and it described being able to have several different tickets for each event, I figured that included a file. Now I wonder if I didn’t need to design these tickets.

I am also not seeing the tickets below my event, which is weird, right?

The below link is my test site. Any help is greatly appreciated.

Thanks,
Cindy
58designs

[Geoff]

Hello Cindy and welcome to the forums!

This is an awesome question. It used to be the case that a PDF version of the ticket was indeed attached and emailed when a purchase was made. However, that was changed a few versions ago and the ticket is now completely digital.

You can certainly customize the digital ticket since it’s virtually just an HTML email. We have a Themer’s Guide that I think you’ll find helpful for getting started, but it basically breaks down to this:

• Make a copy of the email.php file. It is located at /wp-content/plugins/the-events-calendar/views/tickets/email.php.
• Make a new folder in your theme directory called tribe-events
• Make a new folder in that one called tickets
• Drop the copied file in that last folder

Now that the template is in your theme, you can modify it to suit your needs. In this case, you can alter the layout to best match the PDF you’ve designed.

Sorry this isn’t the same thing as attaching the actual PDF, but I do hope this at least helps clarify things a bit and gives you a good starting point. Feel free to let me know if you have any follow-up questions here and I’d be happy to help. 🙂

Cheers!
Geoff

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
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