[Geoff]

Hey David,

Thanks for getting in touch and I’m stoked to hear you’re using PRO–thanks for the support. 🙂

I tried playing around with this in DevTools for a while and came up short. The struggle is how the navigation and site header are positioned in the theme–really struggled trying to find a way to overcome that on the calendar;s end.

By chance, are you able to try heading to Events > Settings > Display and changing the template from Default Event Template to Default Page Template? I’m hoping that switching to a theme template will correct any conflicts between the plugin and theme when it comes to positioning.

Let’s start there and see what we find. 🙂

Geoff

[Geoff]

Hi Johnny and welcome to the forums. 🙂

Good question. You can knock those links out with some CSS:

#tribe-events-footer .tribe-events-sub-nav, #tribe-events-header .tribe-events-sub-nav {
display: none;
}

Add that to your theme’s style.css file (or preferably using a custom calendar stylesheet) and that should wipe them out.

Cheers!
Geoff

[Geoff]

Howdy @finnes and welcome to the forums!

Does the same issue happen with 3.11? If so, then we could be looking at a theme conflict and running through these testing steps would be a good idea.

If not, then I would suggest sticking with 3.11 for now. The Release Candidate code is meant more for testing than it is for production. We’re still in the middle of testing 3.12 and plan to have an official release out next week (fingers crossed!).

Cheers,
Geoff

 

[Geoff]

No worries at all! I’m just stoked everything worked out. Thanks a ton for following up and letting me know. 🙂

Geoff

[Geoff]

Hi Melissa,

First off, I’m stoked to hear you’re looking into PRO and I hope that will be a great fit for your site!

I do want to note that one of the perks of a PRO license is access to premium support here in these forums. We hit these forums throughout the week and generally hit any and all threads within 24 hours during the business week.

Without the license, however, I’m afraid you will need to post to the WordPress.org forum instead. We provide support there as well and generally hit those on Wednesdays. We’d be happy to help you there!

In the meantime, I know I have seen conflicts in the past with Divi when attempting to use theme shortcodes in the event post editor. If that’s the case here as well, then you can likely resolve the issue by removing those shortcodes.

Do you have any pre-sales questions about PRO’s features that I can help answer? If so, please do let me know and I’d be happy to help. 🙂

Thanks!
Geoff

[Geoff]

Hey @explorer and welcome back to the forums. 🙂

Hmm, that’s really strange. I just followed the same steps in that previous thread and it still seems to work.

Do you still see have this template in your plugin folder:
/events-calendar-pro/src/views/widgets/modules/single-event.php

If so, is this line in there (Lines 23-24 for me):

<span
class="list-dayname"><?php echo apply_filters( 'tribe-mini_helper_tribe_events_ajax_list_dayname', date_i18n( 'D', $postDate ), $postDate, $mini_cal_event_atts['class'] ); ?></span>

If so, those same instructions should work–if not, then I wonder if there are some other customizations that have been made in the past or perhaps some else that has gone awry.

Let’s start there and see what we find. 🙂

Geoff

[Geoff]

Awesome! I’ll leave this thread open in the meantime. 🙂

[Geoff]

This reply is private.

[Geoff]

Hey Karin–nice to see you again and hope all is well!

Good question. You can go ahead and purchase a new Personal-level license for each one and I’d be happy to provide you with a discount you can use at checkout, which I’ll send to you shortly.:)

Cheers!
Geoff

[Geoff]

My pleasure and thanks again for reaching out! I’ll go ahead and close this thread but please do feel free to hit us back up if you have any other questions and we’d be happy to help. 🙂

Geoff

[Geoff]

Hi Elizabeth City and thanks for following up!

Shoot, I’m really sorry that didn’t do the trick, though I’m glad to hear it does working a default theme.

It’s going to be really tough for me to troubleshoot this since it seems to be directly related to a customization in the theme. My advice is to check through your custom work to see where any changes default behavior–whether it’s in the functions or other imported scripts–might be preventing the template override from working as it should.

Of course, you could directly modify the templates in the plugin directory. However, I tend to discourage that since any update to the plugin would overwrite and lose your work.

Sorry I don’t have a solid solution for you here but I’d be happy to answer any questions as best I can!

Geoff

[Geoff]

Hi Andy,

Here’s a snippet to try out in your theme’s functions.php file. I tested it out with an all-day two-day event (9/18-9/19) with my calendar set to BST and the event properly imported into my iCal calendar app as a two-day event that covers those same days. Let me know if it does the trick for you as well. 🙂

Thanks for your patience here!

Geoff

[Geoff]

Hi Kelly and thanks for reaching out! Welcome to the forums. 🙂

You’re absolutely right: there are a number of different files named single-event.php and I know that can be confusing as heck. Sorry about that.

The good news is that you’re on the right track. A template override is an excellent way to move the elements of the single event post around. The event post is composed of one parent template and a sub-template:

• single-event.php — the parent, located at /plugins/the-events-calendar/src/views/single-event.php
• meta.php — contains the event details, venue information, map and such in the post and is located at /plugins/the-events-calendar/src/views/modules/meta.php

To override the parent template:

• Make a copy of it
• Make a new folder in your theme directory called tribe-events
• Drop the copied single-event.php file in that folder

Now that the template in your theme, they can be modified to suit your needs. In this case, you can set the size of the featured image by editing this line:

<?php echo tribe_event_featured_image( $event_id, 'full', false ); ?>

Change “full” to some other size option (e.g. large, medium, small).

As far as repositioning the the test next to the image, you can do that with some CSS:

.single-tribe_events .tribe-events-event-image {
float: left;
padding-right: 15px;
}

Does this help get you closer to what you’re looking for? Please let me know. 🙂

Geoff

[Geoff]

Hey @smalldogcreative,

Shoot, sorry for the trouble here with maps. The license keys shouldn’t be an issue, so let’s dig in a little deeper and see what we can find. 🙂

First off, can you try the suggestion on does the map display correctly if you switch to a default WordPress theme, like Twenty Fifteen? I just want to rule out the possibility that there could be a conflict with the theme preventing the map from displaying.

In fact, it would be great if you could follow the testing steps outlined here so we rule out any conflicts before going much deeper. Will you please give that a shot and let me know what you find?

Thanks!
Geoff

[Geoff]

Hey Delbert and thanks for reaching out!

Sorry for the trouble here. I checked to see if the same issue was happening in a default WordPress Twenty Fifteen setup and everything worked well, so I think you’re hunch about a theme or plugin conflict is spot on.

I know searching for conflicts can be tedious, but we’ve put together a guide to help make it easier. Are you able to run through the steps outlined here and let me know what you find? It’s totally fine to use a test site instead of your current one if you want to avoid interrupting any traffic to the site.

Let’s start there and see what we find.

Thanks!
Geoff

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