Edward

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Viewing 15 posts - 61 through 75 (of 80 total)
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  • in reply to: display newest event only shortcode #1600299
    Edward
    Member

    Hey there !

    Thanks for reaching out — that’s a great question, I can help with that πŸ™‚

    [tribe_events_list limit="1"]

    This shortcode will return your newest event. To use this code multiple times, you may have to target a different category or class so you are not showing the same event on each slide.

    You can call an event specifically and more with this shortcode, check out all the options it can be given.

    Take a look at our article Integrating The Events Calendar with Slider Revolution.

    Hope that helps!

    in reply to: Event Aggregator has stopped working #1600295
    Edward
    Member

    Hey James,

    Sorry to hear you are experiencing difficulties with Event Aggregator.

    Can you verify that your EA license key is still saved within The Events Calendar Pro? The setting is under Events β†’ Settings β†’ Licences.

    If that field is blank, go ahead and paste your key, save and import away!

    Take care,
    Ed ✌️

    in reply to: The Events Calendar PRO license only lasts a year? #1600287
    Edward
    Member

    Hey there Alexzandria!

    Thanks for reaching out — that’s a great question, I can help with that πŸ™‚

    Like shown on our products page, each license includes a year of updates and support. Once the license key has expired, you’ll still be able to use your Pro plugin, it will just no longer update.

    Hope that helps!

    in reply to: WP Router placeholder page #1595183
    Edward
    Member

    Hey Diana!

    WP_Router is something that we use with Community Events. It helps route URLS and works with permalinks.

    It looks like your WordPress install is quite a bit behind. First, could you perform the upgrade as well as any other plugins that require it?

    Take care,
    Ed πŸ™‚

    in reply to: Custom Ticket# sequence #1593393
    Edward
    Member

    We can help get you started, but can’t do it within pre-sales — please login to your account (that was used to make the purchase).

    Take care,
    Ed πŸ™‚

    Edward
    Member

    Hey Christopher!

    Yes, you can use percentages here. Here’s the docs from W3C β†’ https://www.w3schools.com/cssref/pr_padding.asp

    Adding CSS via Appearance β€£ Customize β€£ Additional CSS is probably the easiest. Sometimes there will be cause to override the Tribe styles.css, but this shouldn’t be one of them.

    Give this CSS a shot first, it may resolve the issue altogether:

    #tribe-events-content-wrapper .tribe-events-calendar {
    table-layout: auto !important;
    }

    Hope that helps!

    in reply to: Discount on multiple paid options #1593388
    Edward
    Member

    Sorry about that, I totally overlooked Event Tickets. Looks like either way the bundle is too heavy or too light. The bundles are discounted, but since you want more — I think the best route would be to use our contact form to reach out to sales. They may be able to figure something out for you.

    Just mention this thread β†’ https://theeventscalendar.com/support/forums/topic/discount-on-multiple-paid-options/

    Take care,
    Ed πŸ™‚

    in reply to: google calendar #1592233
    Edward
    Member

    Hey there Alyson!

    Thanks for reaching out — sorry to hear that you are experiencing difficulties, I can help you out with that.

    After taking a quick look at your site, it looks like there is an issue with your Google Maps API key. You can check this under Events β†’ Settings β†’ APIs.

    In early July, Google rolled out some new changes to it’s Maps API, I’m not sure if that’s what is going on here, but I thought it’d be worth noting.

    Hope that helps!

    in reply to: Custom Ticket# sequence #1592214
    Edward
    Member

    Hi Erwin,

    Thanks for your interest in our products.

    My non-profit org website governing body wants me to change the buy now to say donate…. can we do that please?

    Yes, this can easily be done — can you login to the account you used to purchase?

    And also .. can we customize the ticket number sequence?

    This will be a bit more tricky and would involve changing core files — something we don’t recommend or support.

    Either way, jump onto that account and post your questions there and we can help you out in a jiffy!

    Take care,
    Ed ?

    Edward
    Member

    Hey there Christopher!

    Thanks for reaching out — sorry to hear that you are experiencing difficulties. I can try to help you out with that.

    Can you give this CSS a shot, you might have to adjust the 30px since that’s just a guess.

    #tribe-events-content.tribe-events-list {
    padding-left: 30px;
    padding-right: 30px;
    }

    Hope that helps!

    in reply to: Discount on multiple paid options #1592172
    Edward
    Member

    Hi there!

    Thanks for your interest in our products.

    Yes! We offer bundles for those looking to buy multiple products for less β†’ https://theeventscalendar.com/bundles/.

    The Importer Bundle sounds like it contains what you are looking for: Events Calendar PRO Filter Bar Event Aggregator.

    Take care,
    Ed πŸ™‚

    in reply to: URL …/Events Hit Oops! That page can’t be found. #1562061
    Edward
    Member

    Hey Minda,

    I have to admit that this is a strange one, especially since your iCal and single events are working β†’ http://www.events365.us/events/?ical=1 β†’ http://www.events365.us/event/king-tut-treasures-of-the-golden-pharaoh/

    I hate to have to have you run through the steps again, could you deactivate all your other plugins then flush the permalinks. Sometimes it has to be done in that same order to see a result.

    If that doesn’t help, I’d suggest setting up a staging site that replicates the environment that you are working in now, that will allow us to poke around and troubleshoot without interfering with your live site. Hopefully it doesn’t need to go that far and deactivate then flush permalinks works for you!

    Take care,
    Ed πŸ™‚

    in reply to: new ticket button disable on backend #1561950
    Edward
    Member

    Hey Alessandra,

    It sure is! Nearly every aspect of the calendar views can be customized. It seems intimidating, but once you’re in there, it’s not too bad if you can read the code a bit.

    If you want to customize the main list view, you’ll want to be working with list.php or possible list/loop.php — if you want to customize the individual events (like after one is tapped or clicked) then you’ll want to target list/single-event.php

    Hope that helps!

    Take care,
    Ed πŸ™‚

    in reply to: new ticket button disable on backend #1559601
    Edward
    Member

    Yes, it sure is!

    Luckily our templating system is very flexible, though it is good to be familiar with At least PHP and CSS. Our Themer’s Guide is a great place to start.

    The template file you will want to target is β†’ /wp-content/plugins/the-events-calendar/src/views/list.php — you’ll want to copy that over into the directories you create inside your theme folder (tribe-events).

    Hope that helps!
    Ed πŸ™‚

    in reply to: Previous and next month on mobile devices #1559599
    Edward
    Member

    Hey Rasmus,

    Have you tried temporarily activating another theme like Twenty Seventeen? You can take a look at our Testing for Conflicts guide for more info on that.

    That snippet normally resolves the issue, so I’m wondering if the plugin is being hampered by the theme, or possibly a plugin.

    Let me know!
    Ed πŸ™‚

Viewing 15 posts - 61 through 75 (of 80 total)