Event Aggregator has stopped working

[James Powell]

Hi,

I’ve just renewed the license for this today, my imports no longer work and setting up a new import only allows me to use a CSV import and nothing else…

Any ideas why it’s suddenly stopped being useful?

[Edward]

Hey James,

Sorry to hear you are experiencing difficulties with Event Aggregator.

Can you verify that your EA license key is still saved within The Events Calendar Pro? The setting is under Events → Settings → Licences.

If that field is blank, go ahead and paste your key, save and import away!

Take care,
Ed ✌️

[James Powell]

Hi,

Yes the licence key is in place and valid until next year

[Edward]

Thanks for getting back to us James.

Please delete the key from Events → Settings → Licences and save. Also head over to → https://theeventscalendar.com/license-keys/ and copy the EA key. Also remove the site from under Event Aggregator.

Now paste the key back in your WP dashboard and save. Should be good to go!

Take care,
Ed ✌️

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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