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April 11, 2018 at 3:32 am in reply to: API’s #1504018

Courtney
Member

Hey Bryan

At this time, our REST-API integration resides solely in what is available in The Events Calendar free plugin. We do not yet have support for Event Tickets or either of their premium plugin counterparts. We do hope to expand our coverage there, but do not have release dates ready to share for that information yet.

https://theeventscalendar.com/knowledgebase/introduction-events-calendar-rest-api/ is our guide on Rest-API integration. Check it out, along with what you can do with TEC and see if we are a good fit. If so, please let us know how you further develop things for your needs.

Thanks
Courtney 🙂

April 11, 2018 at 3:28 am in reply to: Events Calendar not updating #1504015

Courtney
Member

Hi there!

Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:

• If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
• If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product. Please include your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ so we can better help you.

If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

Thanks again, and we’ll see you in the forums!
Courtney

April 10, 2018 at 4:54 pm in reply to: Multiple Ticket Types #1503669

Courtney
Member

Hi Tom

Yes – CloudUp is a tool we use to quickly share screenshots. I took a picture of what the front end of Community Tickets would look like for you.

Install/activate Event Tickets, Event Tickets Plus Community Events along with an e-commerce plugin, and Community Tickets.

Then view the “Submit an Event” page. This will appear for you as an administrator in the top WordPress bar in your browser under “Events”. By default, it would be at yoursite.com/events/community/add. Then at the bottom will appear the ability to add multiple ticket types as shown in my screenshot.

https://theeventscalendar.com/knowledgebase/new-user-primer-community-tickets/ can walk you through setup as well.

Thanks
Courtney 🙂

April 10, 2018 at 10:55 am in reply to: Purchases #1503322

Courtney
Member

Hi Sarah

That is correct. You can use one license, whether personal, business, or other, for a year. That covers you to use the license on the specified amount of domains for one year with updates and access to these premium forum help desk support areas. After that time, you can continue to use the plugin, but will not receive updates or support without renewal. This is true of all of our products except Event Aggregator or Loxi. Neither of these will work without a valid license.

Thanks
Courtney 🙂

April 10, 2018 at 5:48 am in reply to: Only one month #1501328

Courtney
Member

Great Nadja! I’ll close out this thread for now.

Thanks
Courtney 🙂

April 10, 2018 at 5:47 am in reply to: Non-profit Discount #1501327

Courtney
Member

Checking with our Non-Profit rep. I’ll let you know shortly. It does take a few days to process.

Thanks
Courtney 🙂

April 10, 2018 at 4:22 am in reply to: Events Calendar with Advanced Post Manager #1501286

Courtney
Member

Hey D

Advanced Post Manager is a sorting tool for administrators on the back end of the “Events” area in WordPress. It does not reveal anything publicly.

However, filtering by users on the front end is possible with Filter Bar. You can see it in action on our demo site: WP Shindig Demo Site https://wpshindig.com/events/. It is the 2nd row at the top.

Check that out and let me know if you have more questions.

Thanks
Courtney 🙂

April 10, 2018 at 4:10 am in reply to: I need pricing for the BUSINESS license for Aggregator. #1501281

Courtney
Member

Hi Asha

Awesome. I’ve applied the extra months on to the Sept renewal which now puts that into May.

When you are ready for other product renewals or purchases, do check out our non-profit program: https://theeventscalendar.com/apply-for-npp/.

Thanks
Courtney 🙂

April 10, 2018 at 3:51 am in reply to: Only one month #1501279

Courtney
Member

Hi Nadja

Can you use this link to direct users to the calendar for just June? https://stollberg-feiert.de/events/2018-06/. That can be used in your menu or elsewhere. Will this work?

Thanks
Courtney 🙂

April 9, 2018 at 1:33 pm in reply to: Only one month #1500939

Courtney
Member

Great Nadja, did you get the link working on your site?

Thanks
Courtney 🙂

April 9, 2018 at 1:29 pm in reply to: Display times in calendar view #1500937

Courtney
Member

Thanks @mathewlewis

Let us know how it goes Jolene

April 9, 2018 at 1:26 pm in reply to: Need help with new filter ‘tribe_rest_event_data’ #1500929

Courtney
Member

Thanks Jacqui

April 9, 2018 at 12:41 pm in reply to: Invalid License Key Error #1500871

Courtney
Member

Hi there

So sorry for the confusion. We sent an email containing a link to download Events Calendar Pro and the license key.

Can you go to My Account » Downloads https://theeventscalendar.com/my-account/downloads/ and download the Events Calendar Pro plugin. You’ll need to keep the free The Events Calendar https://theeventscalendar.com/product/wordpress-events-calendar plugin active as well.

Then get your license key https://theeventscalendar.com/license-keys/, and go to Events » Settings » Licenses to enter it.

It looks like you tried to do this, but in the Event Aggregator field instead.

Let me know if this works now.

Thanks
Courtney 🙂

April 9, 2018 at 12:39 pm in reply to: How to show event overview instead of calendar #1500868

Courtney
Member

Hi Jonas

Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:

• If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
• If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product. Please include your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ so we can better help you.

If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

Thanks again, and we’ll see you in the forums!
Courtney

April 9, 2018 at 12:36 pm in reply to: Archive pages #1500859

Courtney
Member

Hi Tim

You can see an example of a venue link on our demo site: https://wpshindig.com/venue/mavenlink/. From single events, you can click on the venue name to discover the link.

Is there anything else I can help you with?

Thanks
Courtney 🙂
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