[Courtney]

Hi there!

Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:

• If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
• If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product. Please include your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ so we can better help you.

If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

Thanks again, and we’ll see you in the forums!
Courtney

[Courtney]

Hi Mark

Were you referring to Events Calendar Pro or Event Tickets Plus?

We do offer Calendar View Shortcodes https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/ and Widget Shortcodes https://theeventscalendar.com/knowledgebase/pro-widget-shortcodes/ for Events Calendar Pro https://theeventscalendar.com/product/wordpress-events-calendar-pro/

We have a few other shortcodes for things such as single events https://theeventscalendar.com/knowledgebase/embedding-single-events-tribe_event_inline-shortcode/

In addition, we include recurring events with Events Calendar Pro as well.

Finally, we include other views beyond what The Events Calendar offers. Photo, Map, Week, and more are available. You can preview these at WP Shindig Demo Site https://wpshindig.com/events/.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi Elaine

The Events Calendar https://theeventscalendar.com/product/wordpress-events-calendar is our free event calendar plugin that many of our other plugins require as a starting point.

Event Tickets https://theeventscalendar.com/product/wordpress-event-tickets is our free ticketing plugin that many others are built from as well.

Both of those are free downloads by visiting the links that I shared.

Our licenses are billed annually. This ensures you receive support in our help desk as well as updates for bug fixes or new features. If you choose to not renew, your plugin will work based on the most recent update.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi there

So sorry for the confusion.  We sent an email containing a link to download your plugin and the license key.

Can you go to My Account » Downloads https://theeventscalendar.com/my-account/downloads/ and download the plugin.  You’ll need to keep the free Event Tickets plugin active as well.

Then get your license key https://theeventscalendar.com/license-keys/, and go to Events » Settings » Licenses to enter it.

It looks like you tried to do this, but in the Event Aggregator field instead.

Let me know if this works now.

Thanks
Courtney 🙂

[Courtney]

Hey Elaine

After the license expires, you will no longer receive updates for bug fixes or new features. Also, you would no longer have access to the help desk. The plugin will continue to work as it had at the time of your most recent update.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi there!

Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:

• If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
• If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product. Please include your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ so we can better help you.

If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

Thanks again, and we’ll see you in the forums!
Courtney

[Courtney]

Hi Dominique

After one year, the plugin will no longer receive bug fixes or feature updates. You would also lose access to the help desk. Otherwise, the plugin will continue to work as it had at the time of your most recent update.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi Leslie

Yes, you can create events once, set the recurring series, and never need to touch them again. https://theeventscalendar.com/knowledgebase/pro-recurring-events/ can walk you through how to do that.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi Noaman

Events Calendar Pro license is valid for one year. It provides you access to updates for bug fixes, feature releases, and access to the help desk for any troubleshooting you’ll need.

After that time, the plugin will work exactly as the last version that you updated is able to. No further updates will transpire though.

Thanks
Courtney 🙂

[Courtney]

Hey Iván

It may seem like an easy thing, but from a programmatic approach, it would take quite a bit of work to create. I wish that it were easier. We will notify you on your UserVoice suggestion if we are able to implement that feature request.

Until then, if you’d like to create this yourself, we do provide access to the Rest-API protocol. It would require quite a bit of coding skills to set up, but a developer could achieve this using our guide: https://theeventscalendar.com/knowledgebase/introduction-events-calendar-rest-api/

So sorry we aren’t able to meet your request at this time.

Thanks
Courtney 🙂

[Courtney]

Understandable Tim. We aren’t thrilled with the unannounced and ongoing changes with the Facebook Events API and are doing all we can to restore it, if Facebook permits it.

Thanks
Courtney 🙂

[Courtney]

Hi Raffaele

Now I understand what you’d like to accomplish. Unfortunately, we don’t have a way to make that possible. If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

You can suggest it it http://tribe.uservoice.com.

If you are code-savvy, you could dig deeper into this issue and customize what happens there using our Themer’s Guide, or even hire someone to do this for you from Find A Customizer https://theeventscalendar.com/knowledgebase/find-a-customizer/.

Another possible option is to use a redirect plugin on all your events. This would make single event listings forward all visits from the event directly to the page that you specify. https://wordpress.org/plugins/redirection/ could help achieve this.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Thanks @wyates

What theme are you using? Does this happen with the default themes?

Thanks
Courtney 🙂

[Courtney]

Hey Iván

If you ultimately want to host the events on your site initially, then Loxi wouldn’t be a great fit. At this time, it doesn’t sync.

However, we have done a lot of the work to make your vision possible. It isn’t as simple as just giving them some embed code for your events. Each site would need to purchase Event Aggregator and use The Events Calendar on their own sites. They could then import events from your site to their site.

Thanks
Courtney 🙂

[Courtney]

Hi Raffaele

Can you send me a link to the event and how you want to see that as a page link?

Thanks
Courtney 🙂

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