Refund req as Facebook now blocked

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  • This topic has 5 replies, 2 voices, and was last updated 6 years ago by wfcrc.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
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  • #1505869
    wfcrc
    Participant

    Hi there,
    I only purchased the Aggregator a few weeks ago for Facebook events only.
    Now this is no longer available i was wondering how i go about getting a full refund?

    #1506209
    Courtney
    Member

    Hi Tim

    We do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

    We are actively working to see if we can find a way to get this restored. You can see our progress at https://theeventscalendar.com/event-aggregator-status/.

    I am so sorry this has impacted you.

    Thanks
    Courtney 🙂

    #1506531
    wfcrc
    Participant

    Thank you refund requested.
    If facebook comes back then i will re-purchase but i dont think it will….

    #1508465
    Courtney
    Member

    Thanks Tim

    You should hear back from our refunds representative within 24-48 hours and see the transaction hit your bank account within 10 days after.

    Thanks
    Courtney 🙂

    #1508928
    wfcrc
    Participant

    Thank you,
    Sorry to have to get a refund but this was the sole reason for the purchase.

    #1509278
    Courtney
    Member

    Understandable Tim. We aren’t thrilled with the unannounced and ongoing changes with the Facebook Events API and are doing all we can to restore it, if Facebook permits it.

    Thanks
    Courtney 🙂

Viewing 6 posts - 1 through 6 (of 6 total)
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