[Courtney]

Hey Cherie

I’m checking in with a teammate that handles the non-profit requests. I’ll let you know soon what I find.

Thanks
Courtney 🙂

[Courtney]

Hi Wally

We have considered a mapping alternative. If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

You can suggest it at https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/34778710-option-to-change-google-maps-to-other-maps-provide.

To be clear, Google requires a credit card now, but does not charge for use of the service. By adding a credit card requirement, they hope to stop abuse of their map system.

To disable Google maps, please try this snippet. Add this snippet to either your child theme’s functions.php file or use the My Custom Functions plugin. 

wp_deregister_script( 'tribe-gmaps' );

Let me know how this works for you.

Thanks
Courtney 🙂

[Courtney]

Hey Charl

Ah, I’ve seen this bug a few times. Can you go through the steps on our troubleshooting guide for this? https://theeventscalendar.com/knowledgebase/troubleshooting-google-maps/#mapview

Please let me know how you progress and what resolved your conflict.

Thanks
Courtney 🙂

[Courtney]

Hi Simon

Events Calendar Pro https://theeventscalendar.com/product/wordpress-events-calendar-pro/ is our product page for purchase.

You can apply for our non-profit discount by completing the form at https://theeventscalendar.com/apply-for-npp.

⚠️Please Note: Licenses granted through this program do not include access to support. 
If you need in-depth support, 
please consider purchasing a regular license.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi Hannah

The Events Calendar can display events on the site. It redirects from a full month of events to single events. See WP Shindig Demo Site https://wpshindig.com/events/ as an example. The Events Calendar is our free plugin, so check it out on your site.

Each event can have a link to an outside source URL if the website is not also the ticket seller or organizer.

If you would like a front-end way for people to create events, check out Community Events as well. This can be limited to require logins before submitting and/or to require an administrator to review submissions before they are published live.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hey there

We do have a few ways that you can customize the colors/design of your events on your site.

1. Start by modifying what you can at Appearance » Customize » The Events Calendar.
2. You can add additional settings to Appearance » Customize » The Events Calendar. by installing our Customize Calendar extension https://theeventscalendar.com/extensions/calendar-customizer/.
3. We generally don’t recommend that you change the theme or plugin’s CSS files directly, as they will be overwritten. To avoid this, follow the steps outlined in Themer’s Guide
4. Use overriding CSS files, or add CSS to your site using Appearance » Customize » Additional CSS.
5. Use !important before a semicolon to override every css rule. It’s a brute force method, but works for quick fixes.
6. Please check out this Customizing WordPress #2 – Using Chrome Developers Tools YouTube video in addition to our Using Chrome Developer Tools tutorial on how to easily make changes using CSS.

For advanced layout changes, check out our Themer’s Guide.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi Brian

Custom fields added via the “additional fields” tab (Events » Settings » Additional Fields) will indeed show up on the Community Events submission form.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi Federico

Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:

• If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
• If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product. Please include your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ so we can better help you.

If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

Thanks again, and we’ll see you in the forums!
Courtney

[Courtney]

Hi Christopher

I’m sorry the Photo View’s sort order is causing you confusion or poor user experience. Others have had similar feedback in the past.

The Photo View uses jQuery Isotope to output the items in a Pinterest-type grid but not in a rigid row-column type grid.

You can view our Demo Site’s Photo View to compare its sorting to how your site is working.

The events are in order if you look at the top of each Photo View item in relationship to the top of the page (not in relationship to each other). Said another way, if your browser’s address bar is the North Pole, all the Photo View items are in order by the earlier start dates being “more north” than later events.

These 2 screenshots may be of further help:

• 1, 2, 3
• 4, 5, 6, 7, 8, 9, 10, 11

I hope this clears things up. Please let me know if you are experiencing something different.

If you’d like to see the sorting script improved, feel free to suggest it as an enhancement at our plugins’ UserVoice page.

This allows others who are interested in that feature to easily voice their support. We frequently review suggestions there to find out which ones are popular, then we implement as many of them as we can.

If you’re wanting Photo View’s sorting or grid/layout customized for your site, I’d guess any customization would need to be done via JavaScript, not CSS. If you need some coding help, you may want to ask your developer or reference our list of known customizers.

Thanks
Courtney 🙂

[Courtney]

Hi Adam

That’s awesome! Can you share that at https://theeventscalendar.com/showcase-submission/. Our marketing team reviews these entries for the showcase page.

Thanks
Courtney 🙂

[Courtney]

Hi Roberta

You could look at using Community Events as an event submission option. It can require submitters to log in first, but would still not send him to the admin dashboard.

Another option is to check out our latest event calendar tool that you can embed in any content management system: Loxi.io.  You can get started with a free trial today and see if it will meet your needs.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi Lee Ann

Can you please upload the screenshot to this thread at https://theeventscalendar.com/support/forums/topic/free-displaying-next-to-event-price/. Responding by email will not pass the attached file to us.

Thanks
Courtney 🙂

[Courtney]

Hey Alex

When you go to Events » Settings » Display » Enable event views, do you have Day View enabled?

If that doesn’t resolve showing in day view vs list, please send me a screenshot of the editor of this post.

[tribe_events] is designed to be used only once per page/post, as described near the end of https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/.

If you would like to override that (which we don’t recommend), this snippet should do the trick. Add this snippet to either your child theme’s functions.php file or use the My Custom Functions plugin. 

function reregister_tribe_events_shortcode( $atts ) {
	$shortcode = new Tribe__Events__Pro__Shortcodes__Tribe_Events( $atts );
	return $shortcode->output();
}

add_action( 'init', 'reregister_tribe_events_shortcode', 100 );

Please let me know if enabling day view resolves part of this.

Thanks
Courtney 🙂

[Courtney]

Hey Alex. Can you show me a screenshot of the editor and the published location of your shortcode for “today”? When I test this, I only see today’s events, not future events.

Thanks
Courtney 🙂

[Courtney]

Hey Don

Please send an email to support [at] theeventscalendar [.] com.

Thanks
Courtney 🙂

[Author]

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