Map view Not working

[charlc]

Hi

The map view open in the middle of nowhere… and the events do not show on the map.

Can you please assist.

Thanks

[Courtney]

Hey Charl

Ah, I’ve seen this bug a few times. Can you go through the steps on our troubleshooting guide for this? https://theeventscalendar.com/knowledgebase/troubleshooting-google-maps/#mapview

Please let me know how you progress and what resolved your conflict.

Thanks
Courtney 🙂

[charlc]

Hi Courtney

I review the document and do not see a solution to my problem.

The venues all have valid addresses, but still, there is nothing on the map.

Here are a few link to the venues:
https://members.mywealthmethod.com/venue/alberton-brackenhurst-bowling-club/
https://members.mywealthmethod.com/venue/secunda-willow-creek/
https://members.mywealthmethod.com/venue/vaal-stonehaven-on-vaal/

[charlc]

This reply is private.

[Courtney]

Hey there

When I load the page, I do see maps as expected.

Can you clear your browser cache and see if you also see maps?

Thanks
Courtney 🙂

[charlc]

I know, then why is it not showing correctly here:
https://members.mywealthmethod.com/events/map/

[Wayne]

I’ve been having similar problems, Charlc. I suspect yours, like mine, have to do with changes Modern Tribe implemented in their July updates to try to deal with the changed way that Google is handling the Google map API keys.

https://theeventscalendar.com/support/forums/topic/event-pushpins-not-showing-up-in-map-view/

There are a number of requests here on the help desk that all seem to reflect this same issue. This isn’t on the user end, it’s on Modern Tribe’s end, though they seem reluctant to acknowledge it and inform the users.

[Courtney]

Hey Wayne

It looks like your issue relates to pins on a map from a specific category. I see your ticket is flagged to be notified as soon as we have that available. That is a different issue than the main map view not seeing results.

Charl

Can you test a few venues by switching them to Latitude & Longitude coordinates? https://theeventscalendar.com/knowledgebase/troubleshooting-google-maps/#coordinates

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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