[Courtney]

Sure thing Markus

I will close out this thread

Thanks
Courtney 🙂

[Courtney]

Hey Phillip

Yes, you can pay the upgrade difference. When you go to https://theeventscalendar.com/license-keys/, do you see the ability to upgrade? When you begin that process, does it ask to charge you just the difference?

Thanks
Courtney 🙂

[Courtney]

Hi Maryse

Can you walk through the steps on Moving Your License Key https://theeventscalendar.com/knowledgebase/moving-your-license-keys/? 

Let me know if that works for you.

Thanks
Courtney 🙂

[Courtney]

Hi Laurie

The annual subscription license will provide you with updates and support for the year. After the subscription expires, the plugin will continue to work as it had per the last update you received, and no further support would be available.

This is true for all our plugins except Event Aggregator , which would no longer import events without renewing a subscription.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi Dustin

We do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Thanks for your update Troy. I’m glad you got this working.

Courtney 🙂

[Courtney]

Hi there Gautam

You can apply for our non-profit discount by completing the form at https://theeventscalendar.com/apply-for-npp.

⚠️Please Note: Licenses granted through this program do not include access to support. 
If you need in-depth support, 
please consider purchasing a regular license.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hey Alan

Thanks for the update. Do let us know if you run into any future issues. I’ll close out this ticket now.

Thanks
Courtney 🙂

[Courtney]

Hi Erwin

Glad to have helped. Can you open up a new support ticket with our help desk for each issue? We’ll get right on that.

Event Tickets Plus

Thanks
Courtney 🙂

[Courtney]

Hey Linda

Did you try to share a screenshot? If so, I can’t see it. Please visit the thread on our website to manually upload it.

Can you also provide us with a link to the calendar on the site you are referring to, along with the System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ (manually copy/paste it here, as a PRIVATE reply).

Thanks
Courtney 🙂

[Courtney]

Hey Hazel

I am in the process of writing an article now on our only option to get Facebook events imported via Event Aggregator . This option does work: https://www.facebook.com/help/152652248136178/

BUT

This imports everything a user has been invited to, expressed interest in, or is attending. Personally, I’m not sure how useful this will be as my own experience is that I get invited to a lot of random Facebook events all the time. Still, if you are great about monitoring that, and are eager to hold on to any import tools you can, this could still work.

https://www.facebook.com/help/152652248136178/

So sorry this is not seeming to go better.

Thanks
Courtney 🙂

[Courtney]

Hi Lance

I did a bit more digging.

Add this snippet to either your child theme’s functions.php file or use the My Custom Functions plugin. 

add_filter( 'tribe_get_cost', 'tribe_remove_free_text_from_cost_range', 10, 3 );
 
function tribe_remove_free_text_from_cost_range( $cost, $post_id, $with_currency_symbol ) {
    return str_replace( 'Free', '', $cost );
}

Please let me know if that hides the “FREE” being generated by RSVPs.

Thanks
Courtney 🙂

[Courtney]

Wonderful Lee. I’ll close out this thread for now, but do let us know if you need further help.

Thanks
Courtney 🙂

[Courtney]

Hey Markus

There are 2 possible options here. On the client’s site, they can purchase/use Event Aggregator to import events from any other site running The Events Calendar using the “Other URL” option.

Or…

Check out our latest event calendar tool that you can use on any content management system: Loxi.io.  You can get started with a free trial today and see if it will meet your needs. If so, you are able to embed it on as many sites as you’d like.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hey there

Please try the following by adding this snippet to either your child theme’s functions.php file or use the My Custom Functions plugin.

add_filter( 'tribe_get_cost', 'tribe_remove_free_text_from_cost_range', 10, 3 );
 
function tribe_remove_free_text_from_cost_range( $cost, $post_id, $with_currency_symbol ) {
    return str_replace( 'Free', '', $cost );
}

Let me know if that works for you.

Thanks
Courtney 🙂 

[Author]

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