Product Refund

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  • August 6, 2018 at 2:48 pm #1591437
    Dustin Ackart
    Participant

    We have used Events Calendar on multiple websites and the product works great. On the latest Pro subscription we had a customer decide to just link to their Facebook events bypassing the Events Calendar, so we are no longer using the product. I have searched but can’t find anything on the refund process.

    Please let me know what we might need to do to get a refund for this latest purchase.

    August 7, 2018 at 4:35 am #1591727
    Courtney
    Member

    Hi Dustin

    We do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

    Is there anything else I can help you with?

    Thanks
    Courtney 🙂

    August 29, 2018 at 9:35 am #1608882
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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